HPE 3PAR StoreServ 8000 Service And Upgrade Manual page 10

a. From the SPOCC interface main menu, click Support in the left navigation pane.
b. From the Service Processor - Support page, under StoreServs, click Health Check in the
Action column.
A pop-up window displays a status message while the health check runs.
When running the Health Check using Internet Explorer, the screen might remain blank while
information is gathered. This process could take a few minutes before displaying results. Wait for
the process to complete and do not attempt to cancel or close the browser.
c. To review the report, click either Details or View Summary.
CAUTION: If health issues are identified during the Check Health scan, resolve these issues
before continuing. Refer to the details in the Check Health results and contact Hewlett Packard
Enterprise Support if necessary.
6. Locate the failed and shut down controller node by referring to the LEDs.
Some faults illuminate the blue UID/Service LED, which helps you locate the failed component.
When the UID/Service LED is solid blue and the Status LED is rapidly flashing green, a controller
node is shut down. Depending on the nature of the controller node failure, the Fault LED might be
solid amber.
The Fault LED for the other active controller node in the cluster will be flashing, indicating that one of
the other controller nodes in the cluster is shut down.
7. Verify that all cables are labeled with their location.
Removal
8. Remove the cables from the controller node.
9. Remove the controller node. See Figure 1: Removing the controller node on page 10.
a. Pull to extend the gray rod of the controller node to the extracted position (1).
b. When the controller node is halfway out of the enclosure, support it from underneath and slide it
out completely (2).
c. Place the controller node on the ESD safe mat.
Figure 1: Removing the controller node
10. Push in the gray rod to ready it for packaging and to provide differentiation from the replacement
controller node.
Replacement
11. Partially install the controller node.
10 Service