HPE 3PAR StoreServ 8000 Service And Upgrade Manual page 18

a. From the SPOCC interface main menu, click Support in the left navigation pane.
b. From the Service Processor - Support page, under StoreServs, click Health Check in the
Action column.
A pop-up window displays a status message while the health check runs.
When running the Health Check using Internet Explorer, the screen might remain blank while
information is gathered. This process could take a few minutes before displaying results. Wait for
the process to complete and do not attempt to cancel or close the browser.
c. To review the report, click either Details or View Summary.
CAUTION: If health issues are identified during the Check Health scan, resolve these issues
before continuing. Refer to the details in the Check Health results and contact Hewlett Packard
Enterprise Support if necessary.
5. Locate information about the failed drive.
The alert notification specifies which drive is in a Failed state. Notice that the health of the storage
system will be in a Degraded state due to the failed drive.
6. Locate the drive enclosure (cage) that contains the failed drive.
From the enclosure front, locate the enclosure that has a solid amber drive status LED on the left ear
cap (bezel).
7. Remove the bezel from the enclosure front.
a. Unlock the bezel if necessary.
b. Press the release tab.
c. Rotate the bezel away from the enclosure left side.
d. Pull the bezel out from the enclosure right side.
8. Locate the failed drive by the LEDs.
CAUTION: To avoid damaging the hardware or losing data, always confirm that the drive is
ready for removal by its solid amber fault LED.
IMPORTANT: If you do not see a solid amber fault LED on the drive, it could be the data has
not been vacated yet. When the drive has failed and been spun down, the fault LED becomes
lit solid amber and only then can you proceed with removal. This process may take several
hours.
Removal
IMPORTANT: Do not remove the failed drive until you have the replacement drive ready. To prevent
overheating, do not leave the drive bay unpopulated for more than 10 minutes.
9. Remove the drive.
18 Service