Calling Hpe Technical Support - HPE XP7 User Manual

Error
Cache Residency is not
available.

Calling HPE technical support

If you need to call the Hewlett Packard Enterprise Support Center, make sure to provide as much
information about the error as possible, including:
The circumstances surrounding the error or failure.
The exact content of any error messages displayed on the host systems.
The exact content of any error messages displayed by Remote Web Console.
The Remote Web Console configuration information (use the Dump Tool).
The service information messages (SIMs), including reference codes and severity levels,
displayed by Remote Web Console.
The Hewlett Packard Enterprise customer support staff is available 24 hours a day, seven days
a week.
If you need technical support, log on to the Hewlett Packard Enterprise support website: http://
www.hpe.com/support
Recommended action
If the host timeout period is set to 11 seconds or longer, limit the total amount of
data in one operation to:
3 GB or less for open systems
3,000 cylinders or less for mainframe systems
The remaining cache memory after the cache residency operation will be less than
512 MB. Select less data to place in cache, or install additional cache memory.
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