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Table 28: Other errors
Error condition
1
The microcode on the SVP is upgraded or
downgraded.
2
Remote Web Console processing is
temporarily delayed.
3
Remote Web Console processing is delayed.
4
An error occurs because a digital signature or
security certificate is expired.
5
You specify IPv6 communication addresses
when you start Remote Web Console.
However:
•
IPv4 communication is used.
•
IPv4 addresses are output to audit logs for
operations on the Remote Web Console
secondary window.
6
You cannot resolve an error condition.
Probable cause / Recommended action
Close all Remote Web Console windows, and then
clear the Java and Web browser caches. Even
when you are not sure that the microcode on the
SVP is upgraded or downgraded, clear the Java
and Web browser caches.
Internal processing (such as, configuration change,
P.P. check, or operational information acquisition)
might be running on the SVP (Web server).
The local storage value for Adobe Flash Player
might decrease. Follow these steps:
1. Right-click on the Remote Web Console main
window, and click Settings to open the Adobe
Flash Player Settings window.
2. In the local storage settings, move the slider
until Unlimited appears, and then, click Close.
3. Close Remote Web Console.
4. Restart Remote Web Console.
5. If the local storage confirmation dialog box
appears, click Allow.
You can continue using Remote Web Console even
though the digital signature for the Remote Web
Console Java application is expired.
IPv4 has higher priority when both IPv4
communication and IPv6 communication can be
used. As a result of this, IPv4 may be used when
you specify IPv6 communication addresses. Also,
IPv4 addresses may appear in audit logs.
For details on configuring only IPv6
communication, see Enabling IPv6
communication on page 12.
Do the following, and then contact the Hewlett
Packard Enterprise technical support.
•
Copy the Remote Web Console detailed dump
files onto floppy disks using the FD Dump Tool.
•
Obtain the Java log and trace files.
Troubleshooting
117
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