Unix Operation Errors - HPE XP P9000 User Manual

Error condition
15 A part of the Remote Web Console window is not
displayed.
16 The following information does not display on
Remote Web Console windows:
• Information on the storage system, such as
ports or HDDs
• Information configured with another Remote
Web Console computer
17 The display on Remote Web Console's main
window is not updated to the latest information.
"Last Updated" on Remote Web Console's main
window is not updated.
19 When many items are set, some items might not
be displayed even if you scroll through the table.
20 The message "Unable to launch the application"
appears on the secondary window, then operation
ends abnormally.

UNIX operation errors

The following table lists UNIX operation errors:
Probable cause / Recommended action
You may be using the zoom in and zoom out function of
the Web browser. Do not use this function of the Web
browser when using Remote Web Console.
Click File > Refresh.
If the problem continues, close all Remote Web
Console windows, and then clear the Java and Web
browser caches.
Auto LUN operations, Quick Restore operations, or
Fast Snap operations may be in progress. The window
is refreshed shortly after the operations end.
Depending on the size of a window, some items in a
table might not be displayed. Do the following:
1. Increase the resolution so that more areas of the
table can be shown.
2. Use the zoom in or zoom out function of your
browser (scroll the mouse wheel while pressing the Ctrl
key) to adjust the viewing area.
Note: The text might become too small.
If you still cannot solve the problem, contact customer
support.
This error might occur when TLSv1.0 and TLSv1.1
communication is disabled.
Perform the following:
• For JRE6: Install JRE7 or later (JRE8 or later is
recommended).
• For JRE7: Install JRE8 or later (recommended); Use
TLS 1.2 is disabled by default. Enable Use TLS 1.2.
• For JRE8 and Linux: Confirm that Use TLS 1.2 is
enabled.
Troubleshooting 115