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Error condition
6
The items in a list are not synchronized with a
scroll bar.
7
The focus disappears from the edit box.
8
The Web browser does not display correctly,
because some GUI items such as labels and
icons cannot be loaded properly.
9
The characters are unreadable because they are
overlapped or garbled.
10
The characters are garbled in a window where a
tree is displayed.
11
Even though you have clicked Apply to change
storage system settings, the new settings are not
displayed in Remote Web Console.
12
The dialog box that says Loading... stays
open for a long period of time.
13
A question mark (?) is displayed in a table or
other area of the window.
14
The product name, vendor name, and function
name displayed in Remote Web Console are
incorrect.
114
Troubleshooting
Probable cause / Recommended action
Click the scroll buttons (
scroll bar.
Close all dialog boxes, and then log in to Remote Web
Console again.
Log out of Remote Web Console, and then log in
again. If this error occurs before you log in to the
Remote Web Console, close all dialog boxes and then
log in to Remote Web Console.
Log out of Remote Web Console, and then log in
again.
Click File > Refresh.
Click File > Refresh.
A Remote Web Console message dialog box other
than the dialog box that says Loading... might be
displayed behind this window. Press Alt-Tab and to
switch the dialog box.
If the dialog box that says Loading... remains
displayed for several hours after you apply the settings
to the storage system, contact Hewlett Packard
Enterprise technical support.
•
When the question mark appears in the View Tier
Properties window, see the topic describing this
window in the XP P9000 Provisioning for Open
Systems User Guide . If the problem still persists,
contact Hewlett Packard Enterprise technical
support.
•
When the question mark appears in the Add
External Volumes window, see the topic describing
this window in the XP P9000 External Storage for
Open and Mainframe Systems User Guide. If the
problem still persists, contact Hewlett Packard
Enterprise technical support.
•
If the question mark appears in another window,
refresh the window. Contact Hewlett Packard
Enterprise technical support if the question mark
remains after you refresh the window.
Contact Hewlett Packard Enterprise technical support.
or
) above and below the
Table Continued
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