The Equipment Is Locked (Com)" Message On Display - Technogym Jog Now Excite+ 700 Service Maintenance Manual

Jog now excite+ series; rev. 5.1
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JOG NOW Excite +: Service & maintenance manual - rev. 5.1
6.9. "THE EQUIPMENT IS LOCKED (COM)" MESSAGE ON
DISPLAY
In case of the machine stops with error "The equipment is locked" check the cause of the
problem, reported between parentheses:
(COM), related to serial communication errors;
(EMER), related to emergency button errors;
(cod. error), related to Low Kit errors.
This error message can be caused by:
• Loss of communication between the lower and upper assemblies; (COM)
• The driver has detected an error condition, causing it to generate an alarm and store the
error code in memory (cod. Error).
• Problem on the emergency button (EMER) or (COM).
To optimize the troubleshooting procedure, follow the steps below:
1. Access the item "TROUBLESHOOTINGAUTOMATIC TEST SERIAL PORTS
TESTLow Kit COM Test". If the outcome of the test is negative, check the components of
the link between the upper and lower kit, in particular:
• Check that the wiring of the various cables is not damaged, in particular the cables of the
"emergency signal" and of the "reset" by referring to paragraph: 2.9. ""; try replacing
each of the circuit boards in turn (CPU/ARM board and driver box) and check whether the
communication works.
If the outcome of the test is OK move on to step 2.
2. Access the item check the error code stored in the "ERRORS LOG" and perform the
corresponding troubleshooting procedure, if the outcome is OK advance to step 3.
3. The machine lockout problem has to do with the handling of the emergency signal:
• Check that the emergency button is not pressed;
• Check that the cord, linked to the emergency button, is not to taut so that it keep the
emergency button contact open;
• Check that all the cables linked to the emergency device management are properly
connected and in a good state of wear.
WARNING: if the CPU/ARM board detects an error condition during the tread belt
motor movement, it displays the error message and turns off the AC motor by the
driver.
Page 6.17

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