Do you have a question about the EXCITE Run 500 and is the answer not in the manual?
Questions and answers
Ken
January 22, 2025
How to fix error 3 in treadmill Run 500
1 comments:
Mr. Anderson
May 14, 2025
To fix error 3 ("THE TELEMETRIC HEART RATE SIGNAL IS INCORRECT") on the Technogym EXCITE Run 500 treadmill, follow these steps:
1. Check the earth connection of the machine to ensure proper grounding. 2. Ensure the machines are spaced correctly with the required minimum distance between them. 3. Verify the receiver is correctly positioned and the connecting cables are properly routed. If not, correct their position and routing. 4. Check for nearby sources of electromagnetic noise. If present, move the machine away from the noise source or reduce the noise source's power.
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The information contained in this document is subject to change without notice. Technogym does not guarantee this documentation in any way. Technogym shall not be held responsible for any errors contained in this manual and declines all liability for accidents or damages resulting from the supply, characteristics or use of this manual.
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 Contents 1. GENERAL NOTICES............................. 1.1 1.1. I ..............................1.1 NTRODUCTION 1.2. R ............................1.1 ECOMMENDATIONS 1.3. G ......................1.2 ENERAL RULES FOR REPAIR PROCEDURES 2. TECHNICAL CHARACTERISTICS........................2.1 2.1. P ..............................2.1 RODUCT CODES 2.2.
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 3.1.16.4. Breaking resistor ................................3.12 3.1.17. Power supply box ..........................3.12 3.2. T ..........................3.13 READ BELT MOTOR DRIVE 3.2.1. Mechanics............................3.13 3.2.2. Controls ............................. 3.13 3.2.3. The signals involved .......................... 3.14 3.3.
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 6.3.2.2. Man. Inverter Test................................6.13 6.3.2.3. Man. UpDown Test................................. 6.13 6.4. T ......................... 6.14 HE DISPLAY FAILS TO ILLUMINATE 6.4.1. LED models (500 – 700 – 900) ......................6.14 6.4.2. Wellness TV models (700E – 900E) ....................6.16 6.5.
1. GENERAL NOTICES 1.1. INTRODUCTION This document is reserved for Technogym Service technicians, and is intended to provide authorized personnel with the necessary information to correctly carry out repairs and maintenance. A thorough knowledge of the technical information contained in this manual is essential for completing the professional training of the operator.
1. Always mark any parts or positions which may be confused with each other at the time of reassembly. 2. Use original Technogym spare parts and lubricants of the recommended brands. 3. Use special tools where specified. 4. Consult the Technical Newsletters, which may contain more up-to-date information on adjusts and maintenance than those contained in this manual.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 2. TECHNICAL CHARACTERISTICS This manual will be taken into account only the models currently in production. As for the previous models do refer to specific technical assistance. 2.1. PRODUCT CODES The machine codes take into account all the possible variants and options available for the products. The machine code, which does not include the SN, consists of 16 alphanumeric characters arranged as follows: Caratteristic Description key to values...
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 Caratteristic Description key to values I = Italy E = International Standard Type of packaging S = Overseas International U = Overseas US / JP The above coding is used for the entire Excite line. For this reason, options not relevant to the Run machine have also been included.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 2.2. AVAILABLE VERSION Is avalable 5 different version of equipement, identified by: • Run 500: Equipment with LED display • Run 700: Equipment with LED display • Run 700E: Equipment with Wellness TV Touch screen display •...
3 – Fitness test, Single stage, Fitness Test Sub maximal test: Test Multistage 8 – Test massimale Technogym, Test massimale custom, Bruce, Bruce Maximal test: modificato, Naughton, Balke e Ware, Astrand modificato, Costill e Fox. 7 – Gerkin Protocol, Air...
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 2.5. CONFORMITY TO REGULATIONS Europe Medical Europe EN60335-1 EN61000-6-1 EN60601-1 EN55022 classe A EN60601-1-2 UL 2601-1 Standards EN61000-3-2 EN957-1 FCC15 EN61000-3-3 EN957-6 classe SB EN957-1 EN957-6 classe SB 73/23/CEE Directives 89/336/CEE 93/42/CEE 98/37/CEE Inoltre:...
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 2.6. WIRING DIAGRAM The machine consists of 2 assemblies which are connected together as illustrated below: Patch Conn. B TRM-20 TRM-19 LOW KIT HIGH KIT Patch Conn. C Depending on the model, these 2 assemblies can have the different configurations illustrated below. 2.6.1.
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 2.6.2. – AT UL LIMIT ELEVATION MOTOR SWITCH 24VDC MOTOR AT DRIVER BOARD 24VDC MUTUAL INDUCTANCE AT POWER SUPPLY BOARD 24VDC POWER ENTRY AT POWER SOCKET SUPPLY BOX AT DRIVER BOX Page 2.7...
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 2.6.3. : LED –ARM B VERSION OARD 2.6.3.1. 500 model DUAL TGS CSAFE READER BOARD TRM-31 CU132 Patch Conn. L UPPER R UPPER TRM-32 ARM DISPLAY BOARD SENSOR SENSOR HS/HR RECEIVER CU218 CU219 (SALUTRON 8500)
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 2.6.4. TV D – N ELLNESS IGITAL VERSION 2.6.4.1. 700 and 900 models DVB-T Digital Tuner DVB-T Standard Antenna Patch tuner CONNECTORS TRM-47 TRM-46 inlet conn. DIGITAL TV Patch PANEL conn. BOARD C-SAFE CU163...
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 2.6.4.2. 700 and 900 models ATSC Digital Tuner ATSC Standard Patch conn. Patch conn. DIGITAL TV BOARD CU263 Power supply cable CPU BOARD 2.6.4.3. 700 and 900 models ISDB-T Digital Tuner ISDB-T Standard CU210 B-CAS card...
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 2.7. CABLES The connectors indicated in the following pages, refer to 700 model’s LED Boards, unless otherwise indicated. The color of the cables can be changed, refer in particular to the Pin Out. 2.7.1.
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 TRM-20: Low Driver-Display communication and power supply cable (Patch connector – Display Board – Patch connector) Display Board Patch conn. Patch conn. Signal Color Gnd +12 Vdc Gray Gnd +5 Vdc Black -sensing +5 Vdc White...
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 TRM-31: CSafe cable board (Display Board – CSafe Board) Display Board CSafe Board Signal Color Digital #1 Flat cable … … … … Digital #14 Flat cable TRM-32: TGS reader Signal Cable (Display Board/CPU –...
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 2.7.2. CABLES CU127: CSafe/USB input cable (CPU Board – AUX input board) CPU Board AUX input board Signal Color CN25 Digital #1 Flat cable … … … … Digital #14 Flat cable CU132: TGS signal cable (Patch Conn.–...
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 CU163: Signals Audio/Video cables (Digital TV Board – AUX Board) Digital TV Board AUX Board Signal Color GND video Black Signal Video Black GND audio L Black Audio L signal Black Audio R signal Black GND audio R...
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 CU169: Display power supply cable (CPU Board – Digital TV Board– Patch) CPU Board Digital TV Board Patch Signal Color CN20 Yellow/Green GND 12Vdc Black GND 5Vdc Black sensing GND 5V Black n.c.
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 CU219: Hand Sensor cable (HS/HR receiver– Hand Sensor) HS/HR Sensors receiver Signal Color DX 1 DX 2 SX 1 SX 2 HD3&2 Right sensor signal White Sensors signal reference Brown down down Shield Left sensor signal...
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 2.7.3. THER CABLES CV-652/20: Inverter supply cable (CPU board - Inverter) CPU board Inverter Signal Color +12Vdc Black Reference GND Black Power Supply Black EN ( +3.3 Vdc) Reference GND Black +12Vdc Black Reference GND...
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 3. PRINCIPLES OF OPERATION 3.1. BLOCK DIAGRAM 3.1.1. ALE DRIVER LOCK IAGRAM DISPLAY SLOPE JOYSTICK USER CSafe (only 700/900) BOARD (not for 500) SPEED JOYSTICK (only 700/900) RIGHT SENSOR DISPLAY BOARD HS/HR DUAL RECEIVER...
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 3.1.2. AT UL DRIVER LOCK IAGRAM DISPLAY SLOPE JOYSTICK USER CSafe (only 700/900) BOARD (not for 500) SPEED JOYSTICK (only 700/900) RIGHT SENSOR DISPLAY BOARD HS/HR DUAL RECEIVER READER LEFT SENSOR - KEYBOARD - TOUCH SCREEN (only for WTV)
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 3.1.3. 500 LED ARM D ISPLAY OARD The display contains only one board which comprises the CPU, an ARM microprocessor, its logic circuits and a FLASH EPROM containing the operating program for the machine moreover, acts as the interconnection hub for all the components of the display and serves as the point of connection with the ALE/AT UL driver.
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 3.1.4. 700/900 LED ARM D ISPLAY OARD The display contains only one board which comprises the CPU, an ARM microprocessor, its logic circuits and a FLASH EPROM containing the operating program for the machine moreover, acts as the interconnection hub for all the components of the display and serves as the point of connection with the ALE/AT UL driver.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 3.1.5. TV D TV (700E/900E) ELLNESS ISPLAY OARD IGITAL 3.1.5.1. CPU board The board is called “Unified Board”, it is the circuit board which incorporates the CPU, its control logic, the FLASH EPROM containing the operating program of the machine. It is the circuit board which acts as the interconnection hub for all the components of the display and serves as the point of connection with the digital TV Board and the ALE/AT UL driver.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 3.1.5.3. LCD Inverter This device powers the LCD Display lamps. It receives DC power supplies (12 Vdc supply and 3.3 Vdc enable signal) from the CPU Board, and generates the AC voltage (380 Vac) needed to power the LCD.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 3.1.6. AFE BOARD This board makes available a communication port, on 2 externally accessible connectors, which can be used for connecting compatible CSafe devices such as the CardioTheater readers. This connector is situated on the back of the display.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 3.1.10. E MERGENCY BUTTON This is the user safety device. It consists of 2 microswitches connected in series, which can be tripped either by pressing the emergency button or by pulling a cord clipped to the garment of the person exercising.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 3.1.14. ALE DRIVER This is the electronic device that receives the line voltage and, through a PFC module, it rectifies the voltage to the 400 Vdc used to generate the 3 phase voltage for the belt motor. It generates the DC voltages to power up all the other devices of the machine.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 3.1.14.1. Fans There are 2 fans powered with 24 Vdc used to cool down the ALE driver. 3.1.14.2. Breaking resistor It is a 150 Ohm used by the ALE driver board to dissipate the energy produced by the motor when it is working as a generator.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 3.1.16. AT DRIVER This is the electronic device that acts as an interconnection hub for the main components of the lower assembly, and serves as the point of connection with the display. In fact: •...
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 • It receives the line voltage and, through a PFC module, it rectifies the voltage to the 400 Vdc used to generate the 3 phase voltage for the belt motor and to power up the AT power supply board.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 3.2. TREAD BELT MOTOR DRIVE 3.2.1. ECHANICS The tread belt is actuated by the motor through a linkage consisting of the motor pulley, the driving roller and the belt which connects them. In this way, a given belt motor speed corresponds to a predetermined linear tread belt speed.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 In addition, to protect the motor from overheating, each motor phase has a thermal cut-out connected in series. If the temperature exceeds the threshold value, the thermal cut-outs open and interrupt the circuit. The ALE/AT UL driver detects this condition as the opening of a NC external contact.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 3.3. ELEVATION MOTOR DRIVE 3.3.1. ECHANICS The machine incline is varied by moving a frame connected to the front wheels by means of the elevation motor rod. The motor movement is detected by a hall sensor which provides the motor motion control signal: each motor revolution generates a predetermined number of pulses and produces a known displacement of the rod and hence of the machine incline.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 If, during the elevation motor operation, the ALE/AT UL drives detects problems on these signals and in particular: • if no pulses arrive to the ALE/AT UL driver for a time period of approximately 1.5 sec; •...
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 • Pulse signal This is a square wave signal with frequency 50 Hz (T=20 msec) and 50% duty cycle generated by the Hall sensor when the elevation motor moves. This signal enters the ALE/AT UL driver (pins 6 and 4 of connector J7) and provides the feedback of the motor movement.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 3.4. EMERGENCY STOP MANAGEMENT 3.4.1. ONTROL The control block diagram is as follows: Emergency Contact 2-6/CN6 3-6/CN6 Clear Keyboard Display Board 5-6/CN6 4-6/CN6 RS-485 Reset Emergency 10-12/J3 9-12/J3 ALE/AT UL driver When the user presses the emergency button, the display board stops the exercise, displays the message “PRESS ANY KEY …”...
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 3.4.2. HE SIGNALS INVOLVED The machine uses the following control signals: • Emergency contact This is the contact provided by the 2 emergency stop microswitches. They provide a NC contact which opens when the emergency is pressed. This signal enters the display board (pins 3-6 and 2-6 of connector CN6).
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 4. ACCESSORIES 4.1. CARDIO THEATER CONNECTION The machine can be connected to the CardioTheater by means of the RJ45 connector on the CSafe board. The CardioTheater unit must be provided with a power cable having the following pin-out: RJ45 Connector Signal +5 Vdc Ground...
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 When programming the machine sometimes it is necessary to fit plug into the free RJ-45 port on the back of the display, to avoid any type of interference during the operation. The wiring diagram of the RJ-45 plug is as follows: Programming cable and plug can be ordered using the code R0002534AB.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 4.3. CABLE FOR EXCHANGING TV CHANNEL TUNING DATA BETWEEN TWO MACHINES The connection between two machines for transferring the TV channel tuning data is effected via a special cable, connected to the RJ45 connectors of the CSafe boards. The cable to use (code 0WC00644AA) must be wired as follows: Cable CSafe board...
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 4.5. WELLNESS TV UPGRADE KIT There are upgrade kits available for converting Excite machines from the version with traditional LED Display to the Wellness TV Display version with ACTIVE TV interface and integrated digital TV decoder.
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 LEBANON DVB-T URUGUAY DVB-T PAL N LIBYA DVB-T Page 4.5...
4.6. NIKE+GYM IN EXCITE LINE “Nike+Gym” is a new function for ACTIVE Wellness TV machines with iPod docking station that brings together Apple, Nike and Technogym, by integrating the existing Nikeplus function into Excite machines. This function allows the data of training sessions on Excite machines to be transferred to the iPod inserted in the docking station.
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 5. INSTALLATION INSTRUCTIONS 5.1. SPECIFICATIONS AND REQUIREMENTS For correct machine installation, make sure that: 1. The machine is installed on a level surface that is free of vibrations and has sufficient carrying capacity for the combined weight of the machine and user.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 5.2. SPECIFICATIONS AND REQUIREMENTS TO INSTALL A WELLNESS TV MACHINE You can find below the data useful for antenna technician, in order to check if the antenna signal is suitable for Excite Wellness TV machines. THE VALUES IN THE FOLLOWING TABLES MUST BE MEASURED DIRECTLY ON THE ANTENNA INLET CONNECTOR OF THE MACHINE.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 5.2.2. ANALOGUE SIGNAL ALL STANDARD Level Higher than -50 dBm (59 dBµV) (-1 dBmV) Quality S/N (Signal to Noise ratio) Higher than +50 WARNING: If the machine is not connected to a terrestrial antenna—or if it is but the antenna signal line is interrupted by devices such as TV distribution units, modulators, etc…...
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 5.3. INSTALLATION To correctly install the machine, proceed as follows: 1. Ensure that the specifications and requirements for installation have been met (see paragraph 5.1. “Specifications and requirements”.) 2. Position the machine as specified above, on a level surface that is free of vibrations and has sufficient carrying capacity for the combined weight of the machine and user.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 6. TROUBLESHOOTING The troubleshooting procedures are illustrated by means of flow diagrams. To facilitate interpretation of these diagrams, the following standard box shapes are used: This type of box is the START point of the troubleshooting procedure. It typically contains a description of the problem or malfunction.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 6.1. TROUBLESHOOTING SERVICE MENU: ACTIVE WELLNESS TV MODELS This section can be used to test the operation of certain machine components (AC/DC Motors, LED display, keyboard, serial ports, Low Kit). It is invoked, pressing the top right hand, the bottom left hand and the bottom right hand corner in sequence, as shown in the picture below.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 Here below have been detailed all the parameters of the menu. 6.1.1. I2C D EVICE The I2C Device test checks the communication following the 32K and 256K memories. The test can have two outcomes: •...
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 6.1.4. TGS COM T The test checks the communication with the TGS reader. The test can have two outcomes: • “Test Successful”: This means that the test was completed successfully, i.e. that serial communications on the selected port are correct.
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 The test can have two outcomes: • “DC Error (Up/Down), press Enter to continue”: The message indicates that the values do not correspond. The specific message (Up or Down) indicates whether the error occurred during the upward (Up) or downward (Down) movement of the test.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 6.2. TROUBLESHOOTING MENU FOR 700-900 LED MODELS This section can be used to test the operation of certain machine components (AC/DC Motors, LED display, keyboard, serial ports, Low Kit). It is invoked, when the machine is in standby mode, simultaneously press the keys 369 for 700 LED models, whereas on 700 Wellness TV models the keys 0369 must be pressed one after the other.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 The tests are divided into two groups: Automatic and Manual, and the prompt for a choice appears immediately on accessing the troubleshooting menu. 6.2.1. UTOMATIC The tests grouped under this section conduct checks on the machine’s operation in a fully automatic manner.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 6.2.1.3. Inverter Test The inverter test checks the condition of theAT UL driver. The test can have two outcomes: • “Test Successful, press Enter to continue”: This means that the test was completed successfully and the inverter is not in an error condition.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 6.2.2. ANUAL The tests grouped under this section conduct checks on the machine’s operation in a fully automatic manner. After selecting the desired test using the + and – effort level keys, press ENTER to initiate the test and then await the result.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 6.3. TROUBLESHOOTING MENU SERVICE PER MODELLO This section can be used to test the operation of certain machine components (AC/DC Motors, LED display, keyboard, serial ports, Low Kit). It is invoked, when the machine is in standby mode, by simultaneously pressing the keys ENTER, ↑, CLEAR.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 The tests are divided into two groups: Automatic and Manual. The machine prompts for a choice immediately upon accessing the troubleshooting menu. 6.3.1. UTOMATIC ESTS The tests grouped under this section conduct checks on the machine’s operation in a fully automatic manner.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 6.3.1.3. Inverter Test The inverter test checks the condition of theAT UL driver. The test can have two outcomes: • “Test Successful, press Enter to continue”: This means that the test was completed successfully and the inverter is not in an error condition.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 6.3.2. ANUAL This section groups together tests for manually checking the operation of certain peripheral devices. After selecting the desired test item using the + and – speed keys, press ENTER to access the tests. To exit test mode, hold down the CLEAR key for a few seconds.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 6.4. THE DISPLAY FAILS TO ILLUMINATE 6.4.1. (500 – 700 – 900) MODELS This error occurs when the power supply voltage does not reach the upper assembly. THE DISPLAY FAILS TO ILLUMINATE Bring the main v oltage Does the main v oltage (110-220...
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 Follow the procedure step by step to correctly diagnose the problem. Take particular care with the checks highlighted by circled numbers, which are described in detail below: To speed up the troubleshooting procedure, check the state of the power indicator LEDs on the various circuit boards.
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 6.4.2. (700E – 900E) ELLNESS MODELS This error occurs when the power supply voltage does not reach the upper assembly. THE DISPLAY FAILS TO ILLUMINATE Bring the main v oltage to Does the main v oltage (110-220 the inlet socket of the Vac) is at the input of the machine...
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 Is the main v oltage to the Replace the ALE driv er input of the ALE driv er? Is the main v oltage to the output of the power supply Replace CU180 cable box? Replace the power supply Are the DC v oltages to the...
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 Follow the procedure step by step to correctly diagnose the problem. Take particular care with the checks highlighted by circled numbers, which are described in detail below: To speed up the troubleshooting procedure, check the state of the power indicator LEDs on the various circuit boards.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 6.5. NO AUDIO SOUND This error can be due to incorrect machine configuration, or to problems with the audio signal. NO AUDIO SOUND Correctly conf igure the Is the TV standard correctly "TV Standard"...
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 6.6. NO TV PICTURE Check that the machine is connected to an antenna signal. This error can be due to incorrect machine configuration, or to problems with the antenna signal. NOTE ONLY FOR MODEL WITH STD TV ISDB-T (JAPAN): Before to carry out the following troubleshooting, check that the B-CAS card is correctly inserted on the TV Digital Board.
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 Follow the procedure step by step to correctly diagnose the problem. Take particular care with the checks highlighted by circled numbers, which are described in detail below: Check that the antenna cable is correctly connected to the TUNER on Digital TV board. Carry out the the configuration procedure as detailed at paragraph: 5.2.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 6.7. THE TOUCH SCREEN DOES NOT WORK / IT’S NOT CALIBRATED TOUCH SCREEN DOES NOT WORK / NOT CALIBRATED Check and update the HW and SW related to the Touch Screen Carry out the Touch Screen Touch Screen not calibration procedure.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 6.8. THE RADIO DOES NOT PLAY The radio signal can only be acquired from an aerial antenna signal. If the machine is connected to a digital source (or to a satellite antenna) it will be impossible to use the radio function.
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 Follow the procedure step by step to correctly diagnose the problem. Take particular care with the checks highlighted by circled numbers, which are described in detail below: Chech that the antenna signal matches with the minimal requested specifications detailed at paragraph: 5.2.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 6.9. THE IPOD DOES NOT WORK THE iPOD DOES NOT W ORK Check the audio connection system Enter the audio/video files Is the iPod detected by the lists. Can you see the list of all machine? the files uploaded on the iPod? Update the iPod SW version...
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 Is the v oltage at the output of Replace CU167 cable the AUX board correct? Is the v oltage at the input of the Replace CU169 cable Replace the AUX board AUX board correct? Is the v oltage on the patch Is the v oltage at the output of...
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 Switch on the machine, connect the iPod on the docking station and check that the device is correctly detected by the machine. Check that the audio/video files uploaded in the iPod are visible and selectable through the WTV interface.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 6.10. THE DISPLAY SHOWS “PRESS A KEYS…” This error message can be caused by: • loss of communication between the lower and upper assemblies; • the user has pressed the emergency button; •...
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 6.11. “THE EQUIPMENT IS LOCKED (COM)” MESSAGE ON DISPLAY In the case of the equipment locked with error "The gear is locked” check the cause of the reported in parentheses below: •...
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 6.12. ALE DRIVER ERROR When the ALE/AT UL driver detects an error, it stops and interrupts the power supply to the tread belt and elevation motor. An error code identifying the fault condition is saved in the error history log.
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 Error code Description Possible solution EMERGENCY. Is generated when low kit drive receives a software emergency signal 19/EM that is not accompanied by a hardware emergency signal LOW KIT DRIVER COVER PLATE FAN. This error is genereted if there is a •...
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 6.13. TREAD BELT MOTOR IS JERKING The probable cause is a disconnected phase either at the ALE/AT UL driver board output or on the motor; TREAD BELT MOTOR IS JERKING Check if the encoder works properly by carry ing out the troubleshooting procedure "The encoder does not...
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 6.14. “GRADIENT NOT WORKING” MESSAGE ON THE DISPLAY If the elevation does not work and there is no error message on the display, the elevation movement may have been disabled in the configuration menu. For further details, refer to paragraph 9.2.12.
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 "GRADIENT NOT WORKING" MESSAGE ON THE DISPLAY Verify the P09 parameter is correctly setted. Replace the The micro working properly? microswitch. Replace the slope Setting P09=0, Verify if the voltage gardient of engine turn off and on the machine.
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 Follow the procedure step by step to correctly diagnose the problem. Take particular care with the checks highlighted by circled numbers, which are described in detail below: Check the parameter setting as detailed in paragraph: 9.2.12. “Enable up/down motor”. Open the ALE/AT UL driver cover plate and press manually the limit switch.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 6.15. THE MACHINE DOES NOT READ THE TGS The machine displays this error if the TGS reader is not working properly, or if it is not supplied by the display board. THE MACHINE DOES NOT READ THE TGS Is the v oltage at the input to the...
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 Follow the procedure step by step to correctly diagnose the problem. Take particular care with the checks highlighted by circled numbers, which are described in detail below: Place the tester probes across pins 1 and 8 of connector CN1 of CU132 cable of the TGS reader.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 6.16. THERE IS NO HEART RATE SIGNAL 6.16.1. SALUTRON TELEMETRIC RECEIVER The machine displays this error if: 1. electromagnetic noise saturate the HR receiver which does not display any value due to a specific SW filter which cut every signal, greater than 220 bpm;...
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 Carry out the troubleshooting procedure Errore. L'origine riferimento non è stata trovata.“Errore. L'origine riferimento non è stata trovata.”. Place the tester probes across pins 1 and 2 of the CU218 cable on HD4 connector of the receiver.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 6.16.2. H AND SENSOR The machine displays this error if the HS/HR receiver is not working, or if it is not supplied by the display board. For an easier and quicker diagnosis of the problem, we recommend to use the functions of Test Box Excite.
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 Check the earthing of the machine using a tester to measure the resistance between the ground pin on the power supply cable and the ground node to which the receiver is connected inside the display.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 6.17. THE TELEMETRIC HEART RATE SIGNAL IS INCORRECT The machine displays this error if the receiver is disturbed by sources of electromagnetic noise. THE TELEMETRIC HR SIGNAL IS INCORRECT Check the earth connection of the machine Reposition the machines Are the machines correctly...
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 Use a correctly Is the transmitter in good f unctioning transmitter working order? Is the transmitter alway s within Reposition the transmitter Replace the receiv er the 90 cm range f rom the receiv er within range Follow the procedure step by step to correctly diagnose the problem.
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 Dove il raggio indica la distanza nedia di ricezione durante l’esercizio (con una precisione di circa ± 10 cm – 4” inches). Check that the cardio receiver has been assembled properly as described in the procedure: 7.9.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 7. PART DISASSEMBLY 7.1. DISPLAY DISASSEMBLY 1. Turn off the machine and unplug the mains lead from the wall outlet. 2. Back off the 2 screws (a) with a medium Phillips screwdriver. Figure7.1-1 3.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 7.2. DISASSEMBLING THE CIRCUIT BOARDS OF THE DISPLAY 7.2.1. VERSION Carry operations described paragraphs: 7.1. “Display disassembly”. Place the display on a work bench. 1. Back off the 5 screws (a) with a medium Phillips screwdriver and remove the Display Board.
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 7.2.2. 700E 900E W TV (UB) ELLNESS VERSION Carry operations described paragraphs: 7.1. “Display disassembly”. Place the display on a work bench. It is now possible to disassemble its circuit boards: •...
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 4. Disconnect the 2 connectors of the cables which connect the LCD inverter to the LCD. 5. Unscrew the two threaded spacers (b), between the LCD inverter and the display plate. 6.
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 Headphone Jack (D): 1. Back off the 2 screws (a) fixing the headphone to the display, with a small Phillips screwdriver. Figure7.2-8 2. Disconnect the connector highlighted in the figure to side. Figure7.2-9 LCD and Touch Screen (E) disassembly: Carry out the disassembly operations of CPU, as...
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 2. Back off the 9 screws (a) that fix the display plate on the casing, with a small Phillips screwdriver. Figure7.2-11 3. To remove the LCD, back off the screws (b) with a small Phillips screwdriver, on both sides.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 7.3. C-SAFE BOARD DISASSEMBLY Carry operations described paragraphs: 7.1. “Display disassembly”. 1. Disconnect the serial cable (a) from C-Safe board highlighted in the figure. Figure7.3-1 2. Back off the 4 screws (b) with a medium Phillips screwdriver, witch fining the che frontal structure.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 7.4. DIGITAL TV BOARD DISASSEMBLY Carry operations described paragraphs: 7.1. “Display disassembly”. 1. Disconnect the connectors highlight in the figure on left side. Figure7.4-1 2. Back off the 4 screws (a) with a small Phillips screwdriver..
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 7.5. DOCKING STATION DISASSEMBLY 1. Open the docking Station cap (a) and lightly force on a side to extract it from its display support. 2. Back off the screw (b) with a mediun Phillips screwdriver.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 7.6. KEYBOARD DISASSEMBLY Carry operations described paragraphs: 7.1. “Display disassembly”. 1. Disconnect the connector of keyboard. With the display on a work bench: 2. Use a sharp tool to lift up and detach a corner of the keyboard To assemble a new keyboard, with the display on a work bench:...
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 7.7. DISPLAY FAN DISASSEMBLY Only for 700 / 700E and 900 / 900E models. Carry operations described paragraphs: 7.1. “Display disassembly”. 1. Back off the 4 screws (a) using a medium Phillips screwdriver, as shown in the figure on left side.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 7.8. EMERGENCY BUTTON DISASSEMBLY 1. Turn off the machine and unplug the mains lead from the wall outlet. 2. Back off the 4 screws (a) using a small Phillips screwdriver. Figure7.8-1 3.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 7.9. HS/HR RECIEVER (SALUTRON 8500) DISASSEMBLY Carry operations described paragraphs: 7.8. “Emergency button disassembly”. 1. Back off the 2 screws (a) with a small Phillips screwdriver. 2. Remove the lower guard (b). Figure7.9-1 3.
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 To reassemble the cardio receiver, carry out the above steps in reverse order. Before to put the receiver again in the protective sponge, take care receiving coil must be oriented upward and toward the user, as shown in the figure on left side.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 7.10. HAND SENSORS DISASSEMBLY Only for 700 / 700E and 900 / 900E models. 1. Turn off the machine and unplug the mains lead from the wall outlet. For each sensor: 2.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 7.11. JOYSTICK DISASSEMBLY Only fir 700 / 700E and 900 / 900E models. 1. Press on both sides of the joystick lever, at the point indicated by the arrow, and pull component (a) upward.
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 6. Back off the 7 screws (f) using a medium Phillips screwdriver. 7. Remove the front display support. Figure7.11-4 8. Unplug the faston connected to the joystick and indicated in the figure. 9.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 7.12. MOTOR GUARD DISASSEMBLY 1. Bring machine maximum elevation. 2. Turn off the machine and unplug the mains lead from the wall outlet. 3. Back off the 2 screws (a) on either side of the machine through a ¼...
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 → Continued on following page Page 7.19...
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 On both sides of the machine: 8. Back off the screw (e), using a 4mm hex wrench. 9. Back off screw (d) using a 4mm wrench and remove the lower part of the motor guard from the bottom.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 7.13. FAN AND LIMIT SWITCH DISASSEMBLY Carry procedure described paragraph: 7.12. “Motor guard disassembly”. There are now accessible: • The motor fan (X), • The limit switch (Y). Figure7.13-1 Motor fan disassembly (X): 1.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 7.14. ALE DRIVER DISASSEMBLY Carry procedure described paragraph: 7.12. “Motor guard disassembly”, only as far as removing the upper guard. 1. Remove the fit protection (a), extracting the 2 clip highlight in figure. 2.
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 5. To completely remove the driver box from the machine, unplug the cables shown in the figure on left side: • Power supply cable; • Serial comm. Cable; • Limit switch cable; •...
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 7.15. ALE DRIVER COMPONENTS DISASSEMBLY Carry procedure described paragraph: 7.12. “Motor guard disassembly”, only as far as removing the upper guard. 1. Back off the 4 screws (a), with a medium Phillips screwdriver.
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 With the Low Kit driver on a bench it is possible to remove: • The ALE driver board (X), • The fan (Y), • The resistance (J). Figure7.15-3 Removing resistance (J): 1.
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 Removing fan (Y): 1. Back off the 2 screws (a) with a small Phillips screwdriver, as shown in a figure on left side. 2. Remove the fan. Figure7.15-6 Page 7.26...
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 7.16. AT UL DRIVER DISASSEMBLY Carry procedure described paragraph: 7.12. “Motor guard disassembly”, only as far as removing the upper guard. 7. Back off the screws (a) using a medium Phillips screwdriver. 8.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 7.17. AT UL DRIVER COMPONENTS DISASSEMBLY With the Low Kit driver on a bench it is possible to remove: 1. Back off the 4 screws (a) using a medium Phillips screwdriver. 2.
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 4. Unplug the two cables (d) coming from the AT power supply board. 5. Unplug the faston (e) of the two cables coming from the resistance. 6. Remove the AT UL driver board. Figure 7.17-4 Resistance: 1.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 7.18. AT UL DRIVER POWER SUPPLY BOX DISASSEMBLY Carry procedure described paragraph: 7.12. “Motor guard disassembly”, only as far as removing the upper guard. 1. Unplug the power supply cable from the AT UL driver box.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 7.19. TREAD BELT MOTOR DISASSEMBLY Carry procedure described paragraph: 7.12. “Motor guard disassembly”, just to remove the upper guard. 1. Release belt tension disconnecting the spring of the tension mechanism. Figure7.19-1 2.
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 To reassemble the motor belt, carry out the above steps in reverse order. Be careful to correctly position the spacers (c) shown in the figure and their washers. ATTENTION: After the tread belt motor re-assembly, check the alignment of the belt, as described in paragraph: 8.3.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 7.20. ELEVATION MOTOR DISASSEMBLY Carry procedure described paragraph: 7.12. “Motor guard disassembly” just to remove the upper guard and the procedure described in paragraph: 7.14. “ALE driver disassembly”. 1. Remove the split pin (a) and then the pin (b) securing the elevation motor assembly to the machine frame.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 7.21. TREAD BELT GROUP AND MOTOR BELT DISESSEMBLY With these operations it is possible to disassemble: • footrest; • driving roller; • tread belt motor drive-belt; • running deck; • driven roller; •...
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 3. back off the 2 screws (c) (one on each side) with a 4mm hexagonal wrench. 4. Remove the rear plug (d). Figure7.21-3 Before loosen the tension of the trade belt, make two reference marks spaced exactly 1 meter apart, so you can then properly tension it again.
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 7. Remove the footrest pullinig it out from the rear side of the machine. You need to find the correct point where the slots on the lower side of the footboard are aligned with the head of the screws on the frame (see picture on the left).
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 9. Remove the motor belt (g) from pulley. Figure7.21-8 10. Be careful to the slot on the opposite side of the motor roller, as shown in the figure. 11. Remove the roller. Figure7.21-9 12.
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 13. Back off the 2 screws (i) with a 5mm hexagonal wrench and remove the running deck stops. 14. Remove the running deck. ATTENTION: During reassembly, lock down the screws (i) using torque wrench set for 9 Nm.
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 ATTENTION: When reassembling the running deck, remember to insert the bushing (l) and the washer (m) on the rear supports, as shown in the figure. Figure 7.21-13 18. Back off the 2 screws (n) which are fixing the shock absorbers to the frame with a 4mm hexagonal wrench, locking the nut (o) with a 7mm wrench, as shown in the figure.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 8. ADJUSTMENTS 8.1. TRADE BELT TENSIONING Make a different mode if the tape tension is new or already existing: NEW belt tension: 1. After replacing the tread belt, place a tape measure in the center of the tread belt and use a pen (or white corrector) to make two reference marks spaced exactly 1m apart.
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 USED belt tension: 1. Before slackening the tread belt that needs to be re-tensioned, place a tape measure along the centre of the tread belt and use a pen to make two reference marks spaced exactly 1 meter apart.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 8.2. CENTERING THE TREAD BELT 1. Start the machine at a speed of 10 km/h. 2. Observe the movement of the tread belt, correcting any tendency to shift to the right or left exclusively by adjusting the left tension screw (a).
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 8.3. ALIGNING THE TREAD-BELT MOTOR DRIVE-BELT Carry procedure described paragraph: 7.12. Motor guard disassembly”, only as far as removing the upper guard. 1. Remove the dust guard. 2. Release the spring (a) of the belt tensioning mechanism.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 8.4. LIMIT SWITCH POSITION Carry procedure described paragraph: 7.12. Motor guard disassembly”. 1. Loosen the 2 screws (a) fixing the limit switch to the casing. Figure 8.4-1 2. Adjust the position of the limit switch so that it touches the guard without to be pressed.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 8.5. THE MACHINE IS NOT FLAT This problem may be due to the positioning of the machines on a not flat surface. To level the machine, you may adjust the height of the levelling foot as illustrated below: Figura 8.5-1 The equipment is levelled by adjusting the rear foot on the side shown in the illustration: 1.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 9. MACHINE CONFIGURATION 9.1. USER MENU CONFIGURATION FOR 500 LED MODELS The machine configuration procedure is invoked, when the machine is in standby mode, by simultaneously pressing the keys ENTER, ↑, CLEAR. The following prompt appears on the display: ENTER PASSWORD: To access the procedure, type in the password 2406 and press ENTER to confirm.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 9.1.1. ANGUAGE After selecting a language from the list of those available, all messages subsequently displayed by the machine will be in the chosen language. To change the selection, when the LED matrix shows the current setting: LANGUAGE : xxx Press the +/- GOAL keys to select the desired language from the options available.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 9.1.4. OOLDOWN TIME It is possible to set the cooldown time for each exercise, ranging from 5 to 180 seconds. To change the setting, when the display shows the currently selected maximum time: COOLDOWN TIME xxx Press the ENTER key to change the value: The current parameter value starts to blink on the display;...
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 9.1.7. EFAULT WEIGHT It is possible to set the default weight of a generic user in KG, with values ranging from 10 to 999. To change the setting, when the LED matrix shows the current setting: DEFAULT WEIGHT : KG xxx Press the ENTER key to change the parameter: the current value of the parameter will start to blink, at this point press the CLEAR key to erase the current value and then enter one digit at a...
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 9.1.10. D EFAULT DISTANCE It is possible to set the default distance for an exercise session, with values ranging from 1 to 999. To change the setting, when the display shows the current value: DEFAULT DISTANCE KM xxx Press the ENTER key to modify the value: The current parameter value starts to blink on the display;...
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 9.1.13. M ODIFIABLE TARGET HEART RATE It is possible to enable or disable modification of the target heart rate during a constant heart rate exercise. To change the selection, when the LED matrix shows the current value: HR: xxx Press the +/- GOAL number keys to select the desired option out of those listed in the table below: MODIFIABLE <default>...
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 9.1.16. R ESETTING PARAMETERS TO DEFAULT VALUES It is possible to reset the user menu parameters to their default values. To select the function, when the display shows: DEFAULT CONFIG. Press ENTER to confirm the operation, use the + or – effort level keys to move to the next or preceding parameter.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 9.1.19. S ERIAL UMBER This parameter shows the serial number of the machine. SN:xxxxx 9.1.20. R EADY TO Feature not available on this product. Page 9.8...
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 9.2. USER MENU CONFIGURATION FOR LED MODELS (700 AND 900) The machine configuration procedure is invoked, when the machine is in standby mode, by simultaneously pressing the keys 369, whereas on 700 Wellness TV models the keys 0369 must be pressed one after the other.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 9.2.1. ANGUAGE After selecting a language from the list of those available, all messages subsequently displayed by the machine will be in the chosen language. To change the selection, when the LED matrix shows the current setting: LANGUAGE : xxx Press the +/- GOAL keys to select the desired language from the options available.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 9.2.4. AUSE TIME It is possible to set a maximum duration of the pause for every exercise in seconds, with values ranging from 10 to 999. To change the setting, when the LED matrix shows the current maximum pause time: PAUSE TIME : xxx Press the ENTER key to change the parameter: the current value of the parameter will start to...
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 9.2.7. NABLE KEYBOARD It is possible to disable the keyboard so that the machine can only be used with the TGS. To change the selection, when the display shows the current setting: KEYS : xxx Press the +/- GOAL keys to select the desired option out of those listed in the table below: ENABLED...
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 9.2.10. E DIT MESSAGES It is possible to modify the custom messages; press ENTER to invoke a submenu which displays the first custom message, then use the +/- speed keys to move to the other messages. Press the ENTER key again to begin editing a message, or hold down the CLEAR key for a few seconds to return to the upper menu level.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 9.2.14. R ESETTING PARAMETERS TO DEFAULT VALUES It is possible to reset the user menu parameters to their default values. To select the function, when the LED matrix shows: DEFAULT CONFIG. Press ENTER to confirm the operation, use the + or –...
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 At the end of the format procedure, hold down the CLEAR key for a few seconds to exit. The CLEAR key can be pressed at any time to interrupt the procedure and revert to standby mode. 9.2.17.
To exit the configuration press HOME key. Pressing “HOME” in any page, all changes made up to that moment are saved; you cannot exit without saving. In case of errors the initial Technogym settings can be restored using the “DEFAULT CONFIG.” parameter.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 Here below have been detailed all the parameters of the menu. 9.3.1. ERIAL UNBER In the top right hand corner of the windows it is displayed the SN of the machine, loaded at the end of the production line.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 9.3.4. NABLE It is possible to enable or disable the use of the TGS reader. To change the selection, select the desired option among the ones in the list, directly touching on the Touch Screen. ENABLED <default>...
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 9.3.8. OOLDOWN TIME It is possible to set the cooldown time for each exercise, ranging from 5 to 180 seconds. To change the setting, press the MODIFY key and insert the value using the numeric keyboard. Press ENTER key to confirm or BACK key to back forward.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 9.3.10. M ODIFIABLE TARGET HEART RATE It is possible to enable or disable modification of the target heart rate during a constant heart rate exercise. To change the selection, select the desired option among the ones in the list, directly touching on the Touch Screen.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 9.3.14. R EADY TO Feature not available on this product. 9.3.15. U SER DETECT This function is able to detect the presence of a user running on the tread belt during an exercise session.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 9.3.18. S CREEN SAVER MINUTES It is possible to configure the amount of time, in minutes, the machine will wait before activating the screen saver, with values ranging from 10 to 360. To change the setting, press the MODIFY key and insert the value using the numeric keyboard.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 9.3.20. R ADIO It is possible to enable or disable the radio function on the machine. To change the selection, select the desired option among the ones in the list, directly touching on the Touch Screen. ADIO <default>...
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 9.4. SERVICE MENU CONFIGURATION LED MODEL The configuration procedure is invoked when the machine is in standby mode, using a different procedure for the 500 and 700 models. • Accessing configuration of 500 models Simultaneously press the ENTER, ↑, CLEAR keys.
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 • Configuration TECHNICAL LOW KIT HIGH KIT CONFIGURATION PARAM. VERSION UPDOWN BOOT SETTINGS VERSION OPERATING KEY READER DATA VERS. MAINS ERRORS LOG VOLTAGE solo driver AT UL STANDARD SETTINGS LOW KIT MENU To scroll through the list of parameters, press the + or –...
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 9.4.1. OW KIT PARAMETER This function provides access to parameters used for modifying certain settings of the lower assembly. To access this menu, when the display shows: LOW KIT PARAM. press ENTER. This function is structured as follows: READ FROM LOW KIT PARAM.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 9.4.1.3. Default Setting To load the default parameter values, scroll using the +/- effort level keys until the display shows: DEFAULT SETTING ? press ENTER to write the default values to the low kit, and return to the upper menu level by pressing CLEAR for a few seconds.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 9.4.2. OWN SETTINGS This function allows access to the parameters in the UpDown table which define the number of encoder pulses that correspond to different machine incline positions. To access this menu, when the LED display shows: UPDOWN SETTINGS press ENTER.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 9.4.2.3. Default setting To load the default parameter values to the display, scroll using the +/- keys until the LED display shows: DEFAULT SETTING ? press ENTER to load the default parameter values, and return to the upper menu level by pressing CLEAR for a few seconds.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 9.4.3.1. Read from low kit To read the parameter values from the low kit memory and view them on the display, scroll using the +/- keys until the display shows: READ FROM LOW KIT ? press ENTER to read the errors from the low kit, and return to the upper menu level by pressing CLEAR for a few seconds.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 9.4.4. RRORS LOG This function accesses the machine’s error history log. To access this menu, when the display shows: ERRORS LOG press ENTER. This function is structured as follows: READ FROM ERRORS LOG LOW KIT ? Error 1...
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 9.4.4.3. COM.Fault This is a counter that display the number of errors in serial communication between the upper and the lower kit. This counter increase each time a communication fault is detected. Scroll using the +/- keys until the display shows: COM.FAULT X To reset it press ENTER, the LED display shows:...
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 Error code Description LOW KIT DRIVER COVER PLATE FAN. This error is genereted if there is a mulfunction on the fan mounted on the driver’s cover plate, for 20/SFAn at least 5 sec. LOW KIT DRIVER INTERNAL FAN.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 9.4.6. OW KIT MENU This function directly accesses the firmware of the inverter. To access this menu, when the LED display shows: LOW KIT MENU press ENTER. This function is structured as follows: Low Kit Version LOW KIT MENU Config.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 9.4.6.2. Config. registers This function displays the parameter values of type b, C, D, F, P, H and S. To access this menu, when the LED display shows: CONFIG REGISTERS press ENTER, the following message appears: ADDRESS: X where X is the address identifying anAT UL driver parameter, as detailed in the tables at the end of the paragraph.
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 To return to the upper menu level press CLEAR for a few seconds. MENU –A– Par. Address Description Value Par. Address Description Value PID mode (700/900) A-59 1218 PID min neg err 1200 PID mode (500) A-100...
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 MENU –D– Par. Address Description Value Par. Address Description Value 1 Output frequency D-200 26 An in 1 cnf mon 2 Frequency ref D-201 27 An in 1 monitor 3 Output current D-202 28 An in 1 term mon 4 Output voltage...
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 MENU –F– Par. Address Description Value Par. Address Description Value F-100 311 Frequency ref 0 F-204 332 Dec time 2 F-101 312 Frequency ref 1 F-205 333 Acc time 3 F-102 313 Frequency ref 2 F-206 334 Dec time 3 / FS...
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 MENU –P– Par. Address Description Value Par. Address Description Value 400 Cmd source sel P-281 446 Brake res value 401 RUN input config P-282 447 Brake res power 402 Reversal enable P-283 448 Br res thermal K 403 Safety...
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 9.4.7. IGH KIT VERSION This function displays the SW version of the display. To do this, when the LED display shows: HIGH KIT VERSION press ENTER, the message that identifies the SW version, will appear. 9.4.8.
To exit the configuration press HOME key. Pressing “HOME” in any page, all changes made up to that moment are saved; you cannot exit without saving. In case of errors the initial Technogym settings can be restored using the “STANDARD SETTINGS.” parameter.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 Here below have been detailed all the parameters of the menu. 9.5.1. OW KIT PARAMETER This function provides access to parameters used for modifying certain settings of the lower assembly. To access this menu, when the display shows: In addition to the 13 configuration parameters, this function also includes the 3 sub-functions described below: 9.5.1.1.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 9.5.1.4. Table of configuration parameters To correctly display the parameter values, you need to load them from the low kit, using the “Read from low kit” function. To change the setting, press the CHANGE key and insert the value using the numeric keyboard. Press ENTER key to confirm or BACK key to back forward.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 9.5.2. PERATING DATA This function makes it possible to access the machine usage data stored in the low kit. In addition to the machine usage data, this function also includes the 2 sub-functions described below: 9.5.2.1.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 To correctly display the parameter values, you need to load them from the low kit, using the “Read from low kit” function. MESSAGE ON DISPLAY DESCRIPTION Life AC M: Minutes x 10 of tread belt motor operation Life DC M: Minutes of elevation motor operation Life Kit H:...
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 The correspondence between error codes and descriptions is given in the “Service & maintenance manual”. Press HOME to confirm and save, FORWARD or BACK to scroll the pages. 9.5.4. EVICES VERSION This function allows to display: •...
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 9.5.5. TANDARD SETTINGS This function allows you to reset the usage data of the machine and simultaneously set the default values of the parameters of the inverter. To make the restoration of values, press the STANDARD SETTINGS button This function does not change the language and standard television set.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 9.5.8. TV S TANDARD This function allows to display/configure the TV Standard on the machine. To change the selection, select the desired option among the ones in the list, directly touching on the Touch Screen. NTSC M NTSC44 M PAL B/G...
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 Press HOME to confirm and save, FORWARD or BACK to scroll the pages. Page 9.49...
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 9.6. TV MENU CONFIGURATION WELLNESS MODELS 9.6.1. UNING CHANNELS The machine configuration procedure is invoked, when the machine is in standby mode, by pressing the top right hand, the bottom left hand and the bottom right hand corner in sequence, as shown in the picture below.
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 Press “YES” to save the changes permanently or “NO” to continue. It is possibile to search TV channels on the digital or on the analogue band, by pressing on the proper buttons: The default TV standard is the one set at paragraph: 9.5.8.
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 A. To tune and memorise Digital TV channels, proceed as follow 1. Press DIGITAL SEARCH. In this phase, a temporary list of TV channels found, will be stored and visualized in column 1. 2.
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 B. To tune and memorise Analogue TV channels, proceed as follow 1. Press ANALOGUE SEARCH. In this phase, a temporary list of TV channels found, will be stored and visualized in column 1. 2.
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 9.6.2. ELLNESS ADJUSTMENTS The keys in the figure at left can perform certain adjustments on the Wellness TV. In particular, it is possible to: Increase or reduce the brightness of the LCD. Increase or reduce the contrast of the LCD.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 9.7. RADIO MENU CONFIGURATION FOR WELLNESS TV MODELS 9.7.1. UNING RADIO CHANNELS The machine configuration procedure is invoked, when the machine is in standby mode, by pressing the top right hand, the bottom left hand and the bottom right hand corner in sequence, as shown in the picture below.
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 Press “YES” to save the changes permanently or “NO” to continue. To tune and memorise radio channels, proceed as follow: It is now possibile only the tuning of the digital band and not more the analogue one. Page 9.56...
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 1. Press AUTOMATIC SEARCH. In this phase, a temporary list of TV channels found, will be stored and visualized in column 1. In column 2 there are the number of the channels. 2.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 9.8. TRANSFERRING THE TUNING DATA The TV and radio channel tuning data can be transferred from one machine to the other in 2 ways: • using a TGS key; • connecting two machines using a CSafe connection (recommended mode). NOTE: In this way the channels will remain in the memory until the equipment is switched off (RAM memory);...
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 9.8.2. SING THE CONNECTING CABLE VIA Disable the TGS reader (if present on the machine) through the proper function in the User Menu: 9.3.4. “Enable TGS” before to carry out the following procedure. Remember to enable it again at the end of the data transfer.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 9.9. TOUCH SCREEN CALIBRATION The machine configuration procedure is invoked, when the machine is in standby mode, by pressing the top right hand, the bottom left hand and the bottom right hand corner in sequence, as shown in the picture below.
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 At this point the following screenshot appears on the display: Page 9.61...
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 Tap the centre of the + which appears on the screen, using an object that is pointed but not sharp. The procedure must be repeated three times, with the + appearing in three different positions. At the end, the message “Calibration successful”...
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• that the exercises are performed according to the biomedical specifications for which the medical device was designed. Technogym ensures its own safety standards by means of the following tools and activities: • ISO 9001/2000 certification of the company; • certification of the device in compliance with medical regulations 60601-1 and 60601-1-2;...
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 First of all check the continuity of the Tester. It should be more or less 0Ω. Page 10.2...
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 10.2. MECHANICAL SAFETY TEST 10.2.1. CHECKING THE ASSEMBLY OF THE -BELT TREAD COMPONENTS Check that the following have been correctly assembled: tread belt, running deck and rollers. In particular, make sure that: •...
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 10.4. LIST OF CRITICAL SPARE PARTS Technogym medical devices are identified by “Serial N” plates that allow them to be tracked throughout the useful life-span of the device. Just as for products, there is also a list of so-called “critical”...
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 11. SCHEDULED MAINTENANCE To keep the machine in perfect working order and forestall possible problems it is necessary to carry out the scheduled maintenance operations described below. The maintenance operations can essentially be classified according to the frequency with which they need to be performed and the operations require different levels of operator qualification: •...
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 11.2. WEEKLY MAINTENANCE OPERATIONS These operations can be carried out by the machine owner and do not require any special skills. The weekly machine maintenance operations consists of simple cleaning, lubrication and checking the emergency stop to ensure the correct and safe functioning of the machine.
HECKING THE STATE OF WEAR 1. With the machine stopped, check the state of wear of the entire surface of the tread belt, turning it by hand. If any anomalies are found, call in an authorized Technogym service technician. 11.3.3. C HECKING THE OPERATION OF THE CARDIOTESTER RECEIVER 1.
11.4. TWICE-YEARLY MAINTENANCE OPERATIONS These operations can only be carried out by a qualified technician specifically trained by Technogym and authorized to carry out machine installation and adjustments, as well as special maintenance operations or repairs which require special knowledge of the machine, its operation, safety systems and working procedures.
If any anomalies are found, call in an authorized Technogym service technician. 2. With the machine moving at a speed of approximately 10 km/h, check the centering of the tread belt. If any anomalies are found, call in an authorized Technogym service technician or make the adjustment.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 11.4.10. C HECKING THE DISPLAY 1. Check the operation of all the keys on the keyboard. 2. Check the operation of all the LEDs and the buzzer. 3. Check the operation of all Touch Screen. Page 11.6...
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RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 12. APPENDICE 12.1. UPDATING THE SW To upgrade the SW of the machine you must change the contents of Display/CPU board FLASH EPROM, using an external PC and the SW “Service Excite Loader”, which will connect to the CSafe board of the machine, located at the rear of the panel.
RUN EXCITE-2008: Service & Maintenance Manual - rev. 1.3 12.2. REQUIRED TOOLS The following tools are required for carrying out the various disassembly, adjustment and maintenance action on the machine: • Small Phillips screwdriver; • Medium Phillips screwdriver; • 7mm wrench; •...
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TECHNOGYM S.p.A. Via G. Perticari, 20 47035 Gambettola (FC) ITALIA Tel.: +39-0547-650638 Fax: +39-0547-650150 e-mail: service@technogym.com 0SM00581AA-UK...
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Questions and answers
How to fix error 3 in treadmill Run 500
To fix error 3 ("THE TELEMETRIC HEART RATE SIGNAL IS INCORRECT") on the Technogym EXCITE Run 500 treadmill, follow these steps:
1. Check the earth connection of the machine to ensure proper grounding.
2. Ensure the machines are spaced correctly with the required minimum distance between them.
3. Verify the receiver is correctly positioned and the connecting cables are properly routed. If not, correct their position and routing.
4. Check for nearby sources of electromagnetic noise. If present, move the machine away from the noise source or reduce the noise source's power.
This answer is automatically generated