Technogym Jog Now Excite+ 700 Service Maintenance Manual
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Technogym Jog Now Excite+ 700 Service Maintenance Manual

Jog now excite+ series; rev. 5.1
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Summary of Contents for Technogym Jog Now Excite+ 700

  • Page 1 . 5.1...
  • Page 3 The information contained in this document is subject to change without notice. Technogym does not guarantee this documentation in any way. Technogym shall not be held responsible for any errors contained in this manual and declines all liability for accidents or damages resulting from the supply, characteristics or use of this manual.
  • Page 4 JOG NOW Excite +: Service & maintenance manual - rev. 5.1...

  • Page 5: Table Of Contents

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 Contents 1. GENERAL NOTICES ............................. 1.1 1.1. I ..............................1.1 NTRODUCTION 1.2. R ............................1.1 ECOMMENDATIONS 1.3. G ......................1.2 ENERAL RULES FOR REPAIR PROCEDURES 2. TECHNICAL CHARACTERISTICS ........................2.1 2.1.
  • Page 6 JOG NOW Excite +: Service & maintenance manual - rev. 5.1 3.3.9. Service USB port (integrated): ......................3.7 3.4. OPTIONAL ............................... 3.8 3.4.1. iPod docking station ..........................3.8 3.4.1.1. Client USB port ................................3.8 3.4.1.2. Dual TGS reader ................................3.8 3.5.
  • Page 7 JOG NOW Excite +: Service & maintenance manual - rev. 5.1 6.1.1.1. I2C Devices Test ................................6.3 6.1.1.2. Up-Down Test ................................6.3 6.1.1.3. Inverter Test ................................. 6.4 6.1.1.4. LED Test ..................................6.4 6.1.1.5. Serial Ports Test ................................6.4 6.1.2. Manual Test ............................6.4 6.1.2.1.
  • Page 8 JOG NOW Excite +: Service & maintenance manual - rev. 5.1 7.13. D ........................ 7.28 ISASSEMBLING THE MOTOR GUARD 7.14. D ........................ 7.29 ISASSEMBLING THE LOWER GUARD 7.15. D ........................7.31 ISASSEMBLING THE LIMIT SWITCH 7.16. D ........................7.32 ISASSEMBLING THE OWER 7.16.1.
  • Page 9 JOG NOW Excite +: Service & maintenance manual - rev. 5.1 9.2.3. Operating data ..........................9.13 9.2.3.1. Read from low kit ..............................9.14 9.2.3.2. Write to low kit ................................9.14 9.2.3.3. Machine usage data ..............................9.14 9.2.4. Errors log ............................9.15 9.2.4.1.
  • Page 10 JOG NOW Excite +: Service & maintenance manual - rev. 5.1 Page intentionally left blank. Page vi...

  • Page 11: General Notices

    1. GENERAL NOTICES 1.1. INTRODUCTION This document is reserved for Technogym Service technicians, and is intended to provide authorized personnel with the necessary information to correctly carry out repairs and maintenance. A thorough knowledge of the technical information contained in this manual is essential for completing the professional training of the operator.

  • Page 12: General Rules For Repair Procedures

    1. Always mark any parts or positions which may be confused with each other at the time of reassembly. 2. Use original Technogym spare parts and lubricants of the recommended brands. 3. Use special tools where specified. 4. Consult the Technical Newsletters, which may contain more up-to-date information on adjusts and maintenance than those contained in this manual.

  • Page 13: Technical Characteristics

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 2. TECHNICAL CHARACTERISTICS 2.1. PRODUCT CODES The machine codes take into account all the possible variants and options available for the products. The machine code, which does not include the Serial Number, consists of 16 alphanumeric characters arranged as follows: Characters Description Key to values...
  • Page 14 JOG NOW Excite +: Service & maintenance manual - rev. 5.1 Characters Description Key to values Multi-language 00 = BR = Portuguese CN = Chinese DA = Danish DE = German ES = Spanish FR = French 14,15, Language, IT = Italian JP = Japanese NL = Dutch RU = Russian...

  • Page 15: Serial Number Structure

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 2.2. SERIAL NUMBER STRUCTURE The Serial Number, consists of 14 alphanumeric characters arranged as follows: Characters Description key to values DAK = JOG Now Excite + 2 = 500 3 = 700 1 = 100-120V –...

  • Page 16: Power Requiremet

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 2.4. POWER REQUIREMET POWER REQUIREMENT 200-240V (50-60Hz) E = CE (It is advisable 16A dedicated socket each machine) 100-120V (50-60Hz) 1 = MET CE (It is advisable 16A dedicated socket each machine) 200-240V (50-60Hz) 2 = MET CE (It is advisable 16A dedicated socket each machine)

  • Page 17: Mechanical Characteristics

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 Quick Start, Goals Total number of program: Quick Start, Goals (Time; Distance; (Time; Distance; Calorie), CPR, Profile (6), Test Calorie), CPR Sub-maximal test: Fitness test UK English, USA English, Italian, German, Spanish, French, Dutch, Language available: Portuguese, Japanese, Chinese, Russian, Turkish, Danish 93/42/CEE certification:...

  • Page 18: Packing Dimensions Europe And Overseas

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 2.6.2. PACKING D IMENSIONS UROPE AND VERSEAS 2.7. AMBIENT SPECIFICATIONS Operating from 10° to 25° C Temperature Storage from -10 to 70° C Operating from 20% to 90% non-condensing Humidity Storage from 20% to 90% non-condensing...

  • Page 19: Conformity To Regulations

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 2.8. CONFORMITY TO REGULATIONS EUROPE Europe MD USA MET EN61000 – 6 – 1 (2007) EN60601 – 1 EN55022 (2007) EN60601 – 1 – 2 class A EN957 – 1 FCC15 FCC15 regulations...

  • Page 20: Wiring Diagrams

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 2.9. WIRING DIAGRAMS The machine consists of 2 assemblies witch are connected together (Display and Driver); depending on the model these 2 parties accept the various configurations, described below. 2.9.1.

  • Page 21: Driver: At-Ul 100-240V

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 2.9.2. : AT-UL 100-240V RIVER 2.9.2.1. AT-UL + LED DISPLAY ELEVAT ION LIMIT (LED) MOT OR MOT OR SWIT CH CU133 C0605 (powered) (T RM-54) DRIVER BOARD CU143 CU143 CU145 ON/OFF FILT ER...

  • Page 22: Driver: Ale Met Ce 100-120V

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 2.9.3. : ALE MET CE 100-120V RIVER 2.9.3.1. ALE MET CE + LED DISPLAY (LED) MOTOR LIMIT SWITCH ELEVATION CU139 C0605 MOTOR (powered) (TRM-54) CU143 CU143 DRIVER BOARD ON/OFF FILTER SWITCH CU145...

  • Page 23: Driver: Ale Met Ce 200-240V

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 2.9.4. : ALE MET CE 200-240V RIVER 2.9.4.1. ALE MET CE + LED DISPLAY (LED) ELEVAT ION LIMIT MOT OR MOT OR SWIT CH CU139 (powered) C0605 (T RM-54) CU143 CU143 DRIVER BOARD...

  • Page 24: Kit Alto

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 2.9.5. 2.9.5.1. LED 500 Display (ARM Board) Dual KEYBOARD Reader CU132 RJ45 Patch. conn. ARM BOARD CBQ-32 CU141 MICRO EMERGENCY CU377 BUTTON MICRO Cardio Receiver DISPLAY LOW KIT Page 2.12...

  • Page 25: Led 700 Display (Arm Board)

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 2.9.5.2. LED 700 Display (ARM Board) keyboard Dual Reader RJ45 CU132 "inMotion" CU137 BOARD Patch. conn. ARM BOARD CBQ-32 CU135 MICRO EMERGENCY CU377 BUTTON MICRO HR/HS Cardio Receiver DISPLAY UPPER UPPER SENSOR...

  • Page 26: Visio Display (Cpu Board)

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 2.9.5.3. VISIO Display (CPU Board) iPOD DOCKING Dual C-SAFE STATION Audio/Video Reader Connectors Board CU331 TUNER Board CU132 CU375 Antenna Antenna CU308 MAIN (B) AUX (A) CBQ-32 WB670 FLAT CU376 CU327 TOUCH...

  • Page 27: Cables

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 2.10. CABLES The colour of the cables can be changed, refer in particular to the Pin Out. 2.10.1. CBQ CABLES CBQ32: TGS cable (Patch conn. – CPU / ARM Board) Board Board Signal...

  • Page 28: Cu Cables

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 2.10.4. CU CABLES CU132: TGS Signal cable (Patch Conn.– Dual TGS reader) Dual TGS reader: Patch Conn. Signal Colour +12Vdc power supply Black Green Black Black CU133: LED Display Power Supply+ AT-UL (ARM Board –...
  • Page 29 JOG NOW Excite +: Service & maintenance manual - rev. 5.1 CU135: HS Board cable and Cardio Receiver (ARM / CPU Board – HR/HS Cardio Receiver) HR/HS Cardio Board: Board: Signal Colour Receiver: HD4 CN25 +5Vdc Power Supply Brown impulse Out White Reference Green...
  • Page 30 JOG NOW Excite +: Service & maintenance manual - rev. 5.1 CU139: LED Display power supply+ ALE (ARM Board – ALE Driver) ARM Board: ALE Driver: Signal Colour GND +12V Black n.c. D + 485 Black D - 485 Black Vcc +12V GND 485 Black...
  • Page 31 JOG NOW Excite +: Service & maintenance manual - rev. 5.1 CU246: Antenna cable+ LAN (VISIO only) (CPU Board– Anterior lower frame) Anterior lower CPU Board: CN4 Signal Colour frame LAN Signal White / Green LAN Signal Green LAN Signal White / Orange LAN Signal Blue...
  • Page 32 JOG NOW Excite +: Service & maintenance manual - rev. 5.1 CU378: Display VISIO Power Supply+ ALE (CPU Board–ALE Driver) External CPU Board: ALE Driver: Signal Colour Power CN17 Supply GND +12Vdc Grey n.c. EXT Emergency White GND +12Vdc EST Power Supply Black 485 TXD –...
  • Page 33 JOG NOW Excite +: Service & maintenance manual - rev. 5.1 CU327: LCD Power Supply (VISIO only) (CPU Board – LCD) CPU Board: Signal Colour Vcc LCD Orange Vcc LCD Violet Brown Green Ztxn0 Black Ztxp0 Yellow Blue Ztxn1 Black Ztxp1 Black Ztxn2...
  • Page 34 JOG NOW Excite +: Service & maintenance manual - rev. 5.1 CU331: iPod signal cable (VISIO only) (CPU Board – Docking Station) CPU Board: CN26 Signal Colour Docking Station +V bus USB Black GND bus USB Black TX - RX Black RX –...
  • Page 35 JOG NOW Excite +: Service & maintenance manual - rev. 5.1 CU376: USB / C-Safe Connectors Board cable (VISIO only) (CPU Board – USB / C-Safe Connectors Board) USB / C-Safe CPU Board: CN26 Signal Colour Connectors Board Orange Orange USB - White USB +...
  • Page 36 JOG NOW Excite +: Service & maintenance manual - rev. 5.1 Page intentionally left blank. Page 2.24...

  • Page 37: Principles Of Operation

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 3. PRINCIPLES OF OPERATION 3.1. BLOCK DIAGRAMS 3.1.1. ALE D (220V – 110V) RIVER Capacitive Dual TGS iPod Doking TOUCH SCREEN reader Station Connectors Board TUNER BOARD "inMotion" BOARD HAND SENSOR LCD Inverter...

  • Page 38: At-Ul Driver

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 3.1.2. AT-UL D RIVER Dual Capacitive iPod Doking TOUCH SCREEN Station Reader Connectors Board TUNER BOARD "inMotion" BOARD HAND SENSOR LCD Inverter HS/HR WIRELESS DISPLAY BOARD RECEIVER BOARD HAND SENSOR DISPLAY CU379 (VISIO)

  • Page 39: Led Display Boards

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 3.2. LED DISPLAY BOARDS 3.2.1. ARM B : 500 OARD MODELS The display contains only one board which comprises the CPU, an ARM microprocessor, its logic circuits and a FLASH EPROM containing the operating program for the machine moreover, acts as the interconnection hub for all the components of the display and serves as the point of connection with the low kit driver.

  • Page 40: Visio Display Board

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 3.3. VISIO DISPLAY BOARD 3.3.1. CPU B : 700V OARD ISIO MODELS The Circuit Board includes: a microprocessor, its control logic, a first FLASH EPROM (containing the Operating System), a second FLASH EPROM, partitioned in two sections (HD1 and HD2) the first used for the training program of the machine, for storing video and other information/support material, the second partition for saving messages coming from the COMMUNICATOR and a third FLASH EPROM (HD3) used for a back-up process.
  • Page 41 JOG NOW Excite +: Service & maintenance manual - rev. 5.1 3.3.2. INVERTER This device powers the LCD Display lamps. It receives DC power supplies (12 Vdc supply and 3.3Vdc enable signal) from the CPU Board, and generates the AC voltage (380 Vac) needed to power the LCD.

  • Page 42: Wireless Network Board (Without Cables)

    • IPTV: NOT usable with Wi-Fi network; for this application, use of a wired network is essential. There are 2 different models of Wi-Fi network board used by Technogym, one produced by VIA and the other by Billionton. The 2 boards, are physically different as shown below:...

  • Page 43: Audio/Video External Device Connector Board

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 3.3.6. UDIO IDEO EXTERNAL DEVICE CONNECTOR BOARD The board is positioned on the rear of the display of the equipment and makes available some connectors for connecting Audio / Video source and the external display on the base-band of LCD. 3.3.7.

  • Page 44: Optional

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 3.4. OPTIONAL 3.4.1. OD DOCKING STATION It is the device that allows to plug & store iPod models, in a safe docking station and to control it from the ACTIVE Wellness TV interface. With the docking station, developed for the full compatibility with iPod, it is possible to power, recharge and fully control it from the touch screen of the machine.

  • Page 45: Cardio Receiver Board

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 3.5. CARDIO RECEIVER BOARD 3.5.1. HR/HS (C HEST BELT ENSOR The receiver reception area is approximately a circle with a 90cm radius. If there is electromagnetic noise produced by high voltage lines, radio transmitters, monitors, motors ecc…...

  • Page 46: Hr (Chest Belt)

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 3.5.2. HR (C HEST This board manages the signal received from the Telemetric Transmitter (Chest Belt), used by the user when exercising. The Board receives the +5Vdc power supply, from the Display Board. The Receiver Board, communicate with the Display Board in a negative logic mode.

  • Page 47: Emergency Button

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 3.8. EMERGENCY BUTTON This is a safety device which allows the user to stop the machine in an emergency situation. It consists of 2 magnetic sensors fixed to the machine display, which form a NC contact when the emergency stop device is correctly positioned on the control panel during exercise.

  • Page 48: Low Kit

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 3.12. LOW KIT 3.12.1. ALE MET CE DRIVER This is the electronic device that receives the line voltage and, through a PFC module, it rectifies the voltage to the 400Vdc used to generate the 3 phase voltage for the belt motor. It generates the DC voltages to power up all the other devices of the machine.

  • Page 49: Ale Power Supply Box

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 3.12.2. ALE POWER SUPPLY BOX This is a box which contains: The machine's power inlet socket.  The on-off switch.  2 resettable THERMAL CUTOUTS which monitor overloads on the phase and neutral. ...

  • Page 50: At-Ul Driver

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 3.13.1. AT-UL DRIVER It’s the device that acts as an interconnection hub for the main components of the lower assembly, and serves as the point of connection with the display. In fact: it exchanges, over the RS-485 serial link to the CPU/ARM board, the commands for ...

  • Page 51: At-Ul Driver Box

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 3.13.2. AT-UL DRIVER BOX It is the upper board of the assembly and it is the heart of the driver: it does everything was described above for the AT driver except the function of the AT power supply board described below.

  • Page 52: Tread Belt Motor Drive

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 3.14. TREAD BELT MOTOR DRIVE 3.14.1. M ECHANICS The tread belt is actuated by the motor through a linkage consisting of the motor pulley, the driving roller and the belt which connects them. In this way, a given belt motor speed corresponds to a predetermined linear tread belt speed.

  • Page 53: The Signals Involved

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 In addition, to protect the motor from overheating, each motor phase has a thermal cut-out connected in series. If the temperature exceeds the threshold value, the thermal cut-outs open and interrupt the circuit.

  • Page 54: Elevation Motor Drive

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 3.15. ELEVATION MOTOR DRIVE 3.15.1. M ECHANICS The machine incline is varied by moving a frame connected to the front wheels by means of the elevation motor rod. The motor movement is detected by a hall sensor which provides the motor motion control signal: each motor revolution generates a predetermined number of pulses and produces a known displacement of the rod and hence of the machine incline.

  • Page 55: Reset Procedure

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 To control the elevation position, the Drive uses the following input signals: A travel limit microswitch which defines a zero-reference position, acquired by the machine during its power-on reset procedure and whenever the microswitch is pressed. The travel limit microswitch outputs a normally closed signal which becomes open when the microswitch is pressed.

  • Page 56: The Signals Involved

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 3.15.4. T HE SIGNALS INVOLVED The machine uses the following control signals: • RS-485 Signal This is a digital signal exchanged between the driver and the CPU board. • Motor voltage signal (Vdc) This is the DC voltage generated by the driver (pins 2 and 1 of connector J7) for supplying the elevation motor.

  • Page 57: Emergency Stop Signal Management

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 3.16. EMERGENCY STOP SIGNAL MANAGEMENT The device consists of a button fitted below the display of the machine, which is composed by 2 NC micro switches connected in series. On the same button is connected a rope: if pulled act exactly as when you press the button.

  • Page 58: The Signals Involved

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 The two micro switch connected in series, act for a double safety device because if one is damaged the others will stop the machine. ATTENTION: The message “Reposition the emergency stop device and touch the screen” appears on the display also if the serial communication between the high and low kit is interrupted.

  • Page 59: Accessories

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 4. ACCESSORIES 4.1. CARDIO THEATER CONNECTION The machine can be connected to the Cardio Theater by means of the RJ45 connector on the C-Safe board. The Cardio Theater unit must be provided with a power cable having the following pin-out: RJ45 Connector Signal +5Vdc...

  • Page 60: Pc Link For Programming

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 4.2. PC LINK FOR PROGRAMMING The machine can be connected to a PC for programming by means of the RJ45 connector on the C- Safe board. The cable to use must be wired as follows: ATTENTION: for the numbering of the pins, on RJ45 connector, please refer to the diagram below: When programming the machine sometimes it is necessary to fit plug into the free RJ-45...

  • Page 61: Monitor Plug For C-Safe Port

    USB recovery stick and a correct configuration for internet service (if the infrastructure has been properly arranged). The code to be used for this upgrade ATS600 CAUTION: this procedure must mandatory be done by a TECHNOGYM qualified engineer. Page 4.3...

  • Page 62: Upgrade From Led To Visioweb

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 4.4.3. U RADE FROM ISIO There are upgrade kits available for converting Excite + machines from the version with traditional LED Display to the VISIO Display. The kit includes all components needed to install the kit and installation instructions. The table below gives the codes of the kits, to be chosen according to the TV standard used in the installation country: VISIO UPGRADE KIT...

  • Page 63: Installation Instructions

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 5. INSTALLATION INSTRUCTIONS 5.1. SPECIFICATIONS AND REQUIREMENTS For correct machine installation, make sure that: 1. The machine is installed on a level surface that is free of vibrations and has sufficient carrying capacity for the combined weight of the machine and user.

  • Page 64: Moving

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 5.2. MOVING The equipment has two fixed front wheels. To move the equipment, lift it up slightly, as shown in the illustration, and push it forwards and backwards. It is recommended not to raise the equipment, so as not to damage the anterior guard Given the weight of the equipment, we recommend 2 person be involved in lifting it.

  • Page 65: Installation

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 5.3. INSTALLATION To correctly install the machine, proceed as follows: 1. Ensure that the specifications and requirements for installation have been met, see paragraph: 5.1. “Specifications and requirements”. 2. Position the machine as specified above, on a level surface that is free of vibrations and has sufficient carrying capacity for the combined weight of the machine and user.

  • Page 66: Specifications And Antenna Requirements

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 5.6. SPECIFICATIONS AND ANTENNA REQUIREMENTS All the information about the minimum requirements concerning the antenna signal are detailed in the proper manual “Electrical and antenna requirements” you can find and download into the Technogym Direct. Page 5.4...

  • Page 67: Troubleshooting

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 6. TROUBLESHOOTING The troubleshooting procedures are illustrated by means of flow diagrams. To facilitate interpretation of these diagrams, the following standard box shapes are used: This type of box is the START point of the troubleshooting procedure.

  • Page 68: Troubleshooting Menu Service: Led Models

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 6.1. TROUBLESHOOTING MENU SERVICE: LED MODELS This section can be used to test the operation of some machine components (AC/DC Motors, LED display, keyboard, serial ports, and inverter). It is invoked, when the machine is in standby mode, by simultaneously pressing the keys ENTER, ↑, CLEAR.

  • Page 69: Automatic Test

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 The tests are divided into two groups: Automatic and Manual, and the prompt for a choice appears immediately on accessing the troubleshooting menu. 6.1.1. A UTOMATIC The tests grouped under this section conduct checks on the machine’s operation in a fully automatic manner.

  • Page 70: Inverter Test

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 6.1.1.3. Inverter Test The inverter test checks the condition of theAT UL driver. The test can have two outcomes: • “Test Successful, press Enter to continue”: This means that the test was completed successfully and the inverter is not in an error condition.

  • Page 71: Man. Keyboard Test

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 6.1.2.1. Man. Keyboard Test The manual keyboard test checks the functioning of all the keys on the keyboard. After accessing the test by pressing ENTER, the message “Press all buttons (beep=OK)” appears on the display. Pressing each key will produce an audible signal;...
  • Page 72 JOG NOW Excite +: Service & maintenance manual - rev. 5.1 Troubleshooting menu The procedure is activated by pressing the top right-hand corner, the bottom left-hand corner and the bottom right- hand corner of the screen in that sequence when the equipment is in Stand-By, as shown in the figure below. A new display will appear from which you can gain access to the various configuration menus, by entering the password on the number keyboard: 2501...

  • Page 73: The Display Fails To Illuminate

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 6.2. THE DISPLAY FAILS TO ILLUMINATE 6.2.1. LED M ODELS THE DISPLAY FAILS TO ILLUMINATE Bring the main v oltage Does the main v oltage (110-220 to the inlet socket of Vac) is at the input of the machine the machine and/or and the circuit brakers are ok?
  • Page 74 JOG NOW Excite +: Service & maintenance manual - rev. 5.1 Replace the cable of Is the main v oltage connecting between to the output of Driv er power supply box? Power supply box Replace the power supply Follow the procedure step by step to correctly diagnose the problem. Take particular care with the checks highlighted by circled numbers, which are described in detail below: To speed up the troubleshooting procedure, check the state of the power indicator LEDs on the various circuit boards.

  • Page 75: Visio Models

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 6.2.2. VISIO M ODELS THE DISPLAY STAYS OFF Does the wall outlet supply the Plug the machine into a correct v oltage? working electrical outlet Is the power supply cable Replace thecable Are the Circuit Bracker Engage the Circuit...
  • Page 76 JOG NOW Excite +: Service & maintenance manual - rev. 5.1 Replace the LCD Inverter. Defective LCD Inverter Does the problem persist? Replace the LCD. Replace the Does the problem Defective LCD CPU Board persists? Continued on following page… Page 6.10...
  • Page 77 JOG NOW Excite +: Service & maintenance manual - rev. 5.1 Check if there is tension Replace the power output to the power supply supply box Check if there is tension Replace the ON/OFF output to the ON/OFF switch switch Check if the power supply Connect and/or replace the power...
  • Page 78 JOG NOW Excite +: Service & maintenance manual - rev. 5.1 Follow the procedure step by step to correctly diagnose the problem. Take particular care with the checks highlighted by circled numbers, which are described in detail below: Check the LED 1 (green) of the CPU Board, is correctly lit on. Check on the switch ON button’s faston, connected to the cable output to power supply box, if there is the 220Vac voltage.

  • Page 79: The Touch Screen Does Not Work / It's Not Calibrated

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 6.3. THE TOUCH SCREEN DOES NOT WORK / IT’S NOT CALIBRATED Only for VISIO models. For the following menu, please refer to the relevant chapter in the VISIO manual. 6.4.

  • Page 80: The Ipod Does Not Work

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 6.7. THE IPOD DOES NOT WORK Only for VISIO models. THE iPOD DOES NOT WORK Check the audio connection system Enter the audio/video files Is the iPod detected by the lists.
  • Page 81 JOG NOW Excite +: Service & maintenance manual - rev. 5.1 Is the v oltage at the output of Replace the CPU Board the CPU Board correct? Follow the procedure step by step to correctly diagnose the problem. Take particular care with the checks highlighted by circled numbers, which are described in detail below: Switch on the machine, connect the iPod on the docking station and check that the device is correctly detected by the machine.

  • Page 82: The Display Shows "Press A Keys / Touch The Screen

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 6.8. THE DISPLAY SHOWS “PRESS A KEYS / TOUCH THE SCREEN” This error message can be caused by: • loss of communication between the lower and upper assemblies; • the user has pressed the emergency button; •...

  • Page 83: The Equipment Is Locked (Com)" Message On Display

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 6.9. “THE EQUIPMENT IS LOCKED (COM)” MESSAGE ON DISPLAY In case of the machine stops with error “The equipment is locked” check the cause of the problem, reported between parentheses: (COM), related to serial communication errors;...

  • Page 84: Driver Errors

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 6.10. DRIVER ERRORS When the Driver detects an error, it stops and interrupts the power supply to the tread belt and elevation motor and an error code identifying the fault condition is saved in the error history log. In addition, it sends an error status signal to the CPU/ARM board via the serial link.
  • Page 85 JOG NOW Excite +: Service & maintenance manual - rev. 5.1 Error Error Description Possible solution code Motor overload caused by a DC current exceeding, for the maximum allowed 11/OLm time (I2t), the maximum permissible threshold for the motor in question. •...

  • Page 86: Tread Belt Motor Is Jerking

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 6.11. TREAD BELT MOTOR IS JERKING The probable cause is a disconnected phase either at the Driver board output or on the motor; TREAD BELT MOTOR IS JERKING Check if the IPA409 parameter is correctly Are the tread belt motor Replace the tread...

  • Page 87: Gradient Not Working" Message On The Display

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 6.12. “GRADIENT NOT WORKING” MESSAGE ON THE DISPLAY If the elevation does not work and there is no error message on the display, the elevation movement may have been disabled in the configuration menu. For further details, refer to the relevant paragraph of the User menu.
  • Page 88 JOG NOW Excite +: Service & maintenance manual - rev. 5.1 "GRADIENT NOT WORKING" MESSAGE ON THE DISPLAY Check the P09 parameter is correctly set Is the limit switch Replace the limit switch working properly ? Set P09 = 0, Check if the tension reaches Replace the elev ation turn of f and on the machine.
  • Page 89 JOG NOW Excite +: Service & maintenance manual - rev. 5.1 Follow the procedure step by step to correctly diagnose the problem. Take particular care with the checks highlighted by circled numbers, which are described in detail below: Check the parameter setting is enabling as detailed in in the relevant paragraph of the Service menu.

  • Page 90: The Machine Does Not Read The Tgs

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 6.13. THE MACHINE DOES NOT READ THE TGS The machine displays this error if the TGS reader is not working properly, or if it is not supplied by the CPU/ARM Board. THE MACHINE DOES NOT READ THE TGS Is the voltage at the input to the...
  • Page 91 JOG NOW Excite +: Service & maintenance manual - rev. 5.1 Follow the procedure step by step to correctly diagnose the problem. Take particular care with the checks highlighted by circled numbers, which are described in detail below: In Place the tester probes across pins 1 and 3 of connector CN1 of the TGS reader. The measured value should be +12Vdc.

  • Page 92: There Is No Heart Rate Signal

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 6.14. THERE IS NO HEART RATE SIGNAL 6.14.1. HR/HS RECEIVER (H ENSOR 700 models HUMAN BODY “CONTINUITY”: it’s well known that for somebody it’s very difficult, nearly impossible, to measure their HR using the hand sensors. This due to a lot of possible causes which could fake the “quality”...
  • Page 93 JOG NOW Excite +: Service & maintenance manual - rev. 5.1 THERE IS NO HR SIGNA L (Hand Sendor) Check if using a chest belt that you are sure it's ok, it works properly. The problem persists? Check if the +5Vdc are at the Check if the SW and the input of Receiver Board.
  • Page 94 JOG NOW Excite +: Service & maintenance manual - rev. 5.1 Check the SW and the grounding of the Receiver Board. The problem persists? Check the connecting cable between High Kit and Low Kit. Its OK? Receiver Board defective. Replace. Page 6.28...
  • Page 95 JOG NOW Excite +: Service & maintenance manual - rev. 5.1 Follow the procedure step by step to correctly diagnose the problem. Take particular care with the checks highlighted by circled numbers, which are described in detail below: Place the tester probes across pins 1 and 2 on the connector HD4 of receiver. The measured value should be +5Vdc.

  • Page 96: Hr/Hs Receiver (Chest Belt)

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 6.14.2. HR/HS R ECEIVER HEST 700 models CORRECT USE OF THE CHEST BELT: Wear the chest belt take care the area of contact with the body is humid in order to guarantee it proper works. THERE IS NO HR SIGNAL (Chest Belt)
  • Page 97 JOG NOW Excite +: Service & maintenance manual - rev. 5.1 Check if it works properly using Chest Belt a chest belt you are sure it's ok. defective. The problem persists? Check the SW and the grounding of the Receiver Board. Problem persists? Check the properly functining of Receiver Board defective.
  • Page 98 JOG NOW Excite +: Service & maintenance manual - rev. 5.1 Follow the procedure step by step to correctly diagnose the problem. Take particular care with the checks highlighted by circled numbers, which are described in detail below: Place the tester probes across pins 1 and 2 on the connector HD4 of the receiver. The measured value should be +5Vdc.

  • Page 99: Hr Receiver (Chest Belt)

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 6.14.3. HR RECEIVER (C HEST 500 models THERE IS NO HR SIGNAL (Chest Belt) Check if it works properly using Chest Belt a chest belt you are sure it's ok. defective The problem solved? Check the SW and the groundin...
  • Page 100 JOG NOW Excite +: Service & maintenance manual - rev. 5.1 Follow the procedure step by step to correctly diagnose the problem. Take particular care with the checks highlighted by circled numbers, which are described in detail below: Check the correct display SW version, according to the “EXCITE SW SMART TABLE” you can find in TG Direct section.

  • Page 101: The Telemetric Heart Rate Signal Is Incorrect

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 6.15. THE TELEMETRIC HEART RATE SIGNAL IS INCORRECT 6.15.1. C HEST CORRECT USE OF THE CHEST BELT: Wear the chest belt take care the area of contact with the body is humid in order to guarantee it proper works. THE TELEMETRIC HR SIGNAL IS INCORRECT (Chest belt)
  • Page 102 JOG NOW Excite +: Service & maintenance manual - rev. 5.1 Are there sources of Receiver Board defective. electromagnetic noise near the Replace it. receiver? The problem does not depend on the equipment Follow the procedure step by step to correctly diagnose the problem. Take particular care with the checks highlighted by circled numbers, which are described in detail below: Check the correct display SW version, according to the “EXCITE SW SMART TABLE”...
  • Page 103 JOG NOW Excite +: Service & maintenance manual - rev. 5.1 Take care of the following diagram to correctly position the machines: Figure 6-1 The active area of the transmitter is wider on the lateral side (130cm) instead of the front or the back side (90cm).
  • Page 104 JOG NOW Excite +: Service & maintenance manual - rev. 5.1 Check if the receiver has been correctly mounted on the machine, as detail at paragraph: 7.6. “Disassembling the cardio receiver”. To check for electromagnetic noise near the machine, use Test Box Excite as detailed here below.

  • Page 105: Hand Sensor

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 6.15.2. H ENSOR HUMAN BODY “CONTINUITY”: it’s well known that for somebody it’s very difficult, nearly impossible, to measure their HR using the hand sensors. This due to a lot of possible causes which could fake the “quality”...
  • Page 106 JOG NOW Excite +: Service & maintenance manual - rev. 5.1 Follow the procedure step by step to correctly diagnose the problem. Take particular care with the checks highlighted by circled numbers, which are described in detail below: Check the correct display SW version, according to the “EXCITE SW SMART TABLE” you can find in TG Direct , section.

  • Page 107: Part Disassembly

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 7. PART DISASSEMBLY 7.1. DISASSEMBLING THE DISPLAY 7.1.1. LED D (500 700) ISPLAY For the operations that follow: turn off the machine and unplug the mains lead from the wall outlet.

  • Page 108: Visio Display (700Visio)

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 7.1.2. VISIO D (700V ISPLAY ISIO Turn off the machine and unplug the mains lead from the wall outlet. 1. Back off the 2 screws (a) using a medium Phillips screwdriver.

  • Page 109: Disassembling The Display Board And Components

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 7.2. DISASSEMBLING THE DISPLAY BOARD AND COMPONENTS 7.2.1. LED D (ARM B IASPLAY OARD Carry out the procedure described in paragraph: 7.1.1. “LED Display”. Place the Display on a work bench: 1.

  • Page 110: Visio 15" Display (Cpu Board)

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 7.2.2. VISIO 15” D (CPU B ISPLAY OARD Figure 7.2-2 Carry out the procedure described in paragraph: 7.1.2. “VISIO”. Place the display on a work bench. It is now possible to remove the following components: •...

  • Page 111: Wireless Board (A)

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 7.2.2.1. Wireless board (A) 1. Unplug the 2 antenna connectors of the wireless board, highlighted in the figure. CAUTION: Pay particular attention to wireless antenna cables connectors, because extremely sensitive, moreover in case of disassembly, it is important to follow the cable routing as shown in Figure 7.2-6.
  • Page 112 JOG NOW Excite +: Service & maintenance manual - rev. 5.1 To reassemble the antenna cables (X) and (Y), follow the routing shown below. The Dissipater (Z) is only on the ATSC and ISDB-T version. Figure 7.2-6 Page 7.6...

  • Page 113: Tuner Dvb-T Board (B)

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 7.2.2.2. Tuner DVB-T board (B) 1. Back off the 3 screws (a) using a medium Phillips Screwdriver. 2. Remove the protection guard of Tuner board (b), if present. Figure 7.2-7 3.

  • Page 114: Tuner Board Atsc (B1) And Isdb-T (B2)

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 7.2.2.3. Tuner board ATSC (B1) and ISDB-T (B2) Figure 7.2-9 Carry out the procedure described in paragraph: 7.2.2.2 “Tuner DVB-T board (B)” at step (4). 1. Remove the Tuner board ver. ATSC (B1), or ver. ISDB-T (B2). 2.

  • Page 115: Lcd Inverter (C)

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 7.2.2.4. LCD Inverter (C) 1. Unplug the connectors highlighted in the Figure. 2. Back off the 4 screws (a), using a medium Phillips Screwdriver. 3. Remove the LCD inverter cover (b). Figure 7.2-11 4.

  • Page 116: Cpu Board (D)

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 7.2.2.5. CPU Board (D) Figure 7.2-13 Carry out the procedure described in paragraph: 7.2.2.1 “Wireless board (A)” e 7.2.2.2 “Tuner DVB-T board (B)”. 1. Disconnect the connectors highlight in the figure at the side. 2.

  • Page 117: Lcd (E) + Touch Screen

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 7.2.3. LCD (E) + T OUCH CREEN Carry out the procedure described in paragraph: 7.2.2.5 “CPU Board (D)”. 1. Remove the Inverter if not previously removed, as above indicated. 2.

  • Page 118: Headphone Jack (F)

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 7.2.3.1. Headphone Jack (F) 1. Unplug the connector highlighted in the figure. 2. Back off the 2 screws (a) using a small Phillips screwdriver. 3. Remove the Headphone Jack (F). To reassemble the Headphone Jack, follows the above steps in the reverse order.

  • Page 119: Dual Tgs Reader + Usb Port (G)

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 7.2.4. + USB READER PORT 1. Unplug the cable, highlight in the figure. 2. Back off the 2 screws (a) using a medium Phillips screwdriver. Figure 7.2-18 3. Back off the screw (b) using a medium Phillips screwdriver and remove the group.

  • Page 120: Ipod Docking Station (H)

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 7.2.4.1. iPod Docking Station (H) 1. Lift the Docking Station covering cap up and back off the screw (a) using a medium Phillips screwdriver Figure 7.2-21 2. Unplug the cable highlighted in the figure and remove the iPod Docking Station (H).

  • Page 121: Audio / Video External Connectors Board

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 7.3. AUDIO / VIDEO EXTERNAL CONNECTORS BOARD 1. Back off the 2 screws (a) using a small Phillips screwdriver. 2. Remove the connectors board plug (b). Figure 7.3-1 3. Disconnect the connectors highlighted in the figure and back off the 2 screws to remove the Audio/Video connector’s board, using a small flat screwdriver.

  • Page 122: Disassembling The Keyboard / Touch Screen

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 7.4. DISASSEMBLING THE KEYBOARD / TOUCH SCREEN 7.4.1. LED K EYBOARD Carry out the procedure described in paragraph: 7.1. “Disassembling the ”. 1. Bring the display assembly on a work bench and disconnect the connector of the keyboard After the reassembling of the board, remember to fix the keyboard connector...
  • Page 123 JOG NOW Excite +: Service & maintenance manual - rev. 5.1 The keyboard assembly procedure can only be carried out once, because disassembly damages the tracks and keys. When reassembling the keyboard, make sure that none of the keys are bent or remain pushed in.

  • Page 124: Visio Touch Screen

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 7.4.2. VISIO T OUCH CREEN For the Touch Screen disassembly, refer to the Display Board disassembling procedure described at the paragraph: 7.2.2. “VISIO 15””. Page 7.18...

  • Page 125: Disassembling The Emergency Button

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 7.5. DISASSEMBLING THE EMERGENCY BUTTON Carry out the procedure described in paragraph: 7.1. “Disassembling the Display”. 1. Back off the 8 screws (a) using a medium Phillips screwdriver. 2. Remove the front display casing and place it on a work bench.

  • Page 126: Disassembling The Cardio Receiver

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 7.6. DISASSEMBLING THE CARDIO RECEIVER 7.6.1. HS/HR R ECEIVER HEST ENSOR Carry out the procedure described in paragraph: 7.5. “Disassembling the emergency button” up to step (2). 1. Cut the cable tie (a); remove the adhesive tape (b) and the nylon bag (c).

  • Page 127: Hr Receiver (Chest Belt)

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 7.6.2. HR R ECEIVER HEST Carry out the procedure described in paragraph: 7.6.1. “HS/HR Receiver (Chest Belt/Hand Sensor)” up to step (2). 1. Unplug the connector cable (a) from the receiver.

  • Page 128: Disassembling The Hand Sensor

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 7.7. DISASSEMBLING THE HAND SENSOR Only for 700 LED and VISIO models. Turn off the machine and unplug the mains lead from the wall outlet. For each sensor: 1. Back off the 2 screws (a) using a small Phillips screwdriver.

  • Page 129: Disassembling The Inmotion - (Ready To Run) Board

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 7.8. DISASSEMBLING THE INMOTION – (READY TO RUN) BOARD Turn off the machine and unplug the mains lead from the wall outlet. 1. Back off the screw (a) using a small Phillips screwdriver.

  • Page 130: Disassembling The Lateral Handlebar

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 7.9. DISASSEMBLING THE LATERAL HANDLEBAR For remove the lateral handlebar: 1. Back off the 2 screws (a) using a medium Phillips screwdriver. 2. Remove the lateral handlebar pulling it out from the rear of the machine.

  • Page 131: Disassembling The Uprights

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 7.10. DISASSEMBLING THE UPRIGHTS Figure 7.10-1 CAUTION: In case of uprights disassembly, during the reassembly lock down the screws (a) using a torque wrench settings on 30Nm. CAUTION: During the reassembly lock down the screws (b) using a torque wrench settings on 45Nm.

  • Page 132: Disassembling The Central Handlebar And The Upper Dashboard

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 7.11. DISASSEMBLING THE CENTRAL HANDLEBAR AND THE UPPER DASHBOARD Carry out the procedure described in paragraph: 7.1. “Disassembling the ”. For disassembling the upper dashboard and the central handlebar: 1.

  • Page 133: Disassembling The Inferior Dashboard

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 7.12. DISASSEMBLING THE INFERIOR DASHBOARD Carry out the procedure described in paragraph: 7.1. “Disassembling ” 7.11. “Disassembling the central handlebar”. 1. Back off the 4 screws (a) using a 4mm hexagonal wrench.

  • Page 134: Disassembling The Motor Guard

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 7.13. DISASSEMBLING THE MOTOR GUARD Lift up the machine at the elevation of 10%, to make the procedure easier and turn off the machine and unplug the mains lead from the wall outlet.

  • Page 135: Disassembling The Lower Guard

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 7.14. DISASSEMBLING THE LOWER GUARD Carry out the procedure described in paragraph: 7.13. “Disassembling the motor guard”. 1. Disconnect the limit switch cable from the driver box. Figure 7.14-1 Figure 7.14-2 2.
  • Page 136 JOG NOW Excite +: Service & maintenance manual - rev. 5.1 4. Remove the lower guard. To reassemble the lower guard, carry out the above steps in reverse order. Figure 7.14-3 Page 7.30...

  • Page 137: Disassembling The Limit Switch

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 7.15. DISASSEMBLING THE LIMIT SWITCH Carry out the procedure described in paragraph: 7.13. “Disassembling the motor guard”. 1. Disconnect the connector of the limit switch cable from the Driver. 2.

  • Page 138: Disassembling The Lower Kit

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 7.16. DISASSEMBLING THE LOWER KIT 7.16.1. D ALE D ISASSEMBLING THE RIVER Carry out the procedure described in paragraph: 7.13. “Disassembling the motor guard”. 1. Back off the 4 screws (a) using a medium Phillips screwdriver.

  • Page 139: Disassembling The At-Ul Driver

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 7.16.2. D AT-UL D ISASSEMBLING THE RIVER Carry out the procedure described in paragraph: 7.13. “Disassembling the motor guard”. 1. Back off the 4 screws (a) using a medium Phillips screwdriver.

  • Page 140: Disassembling The Power Supply Box

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 7.17. DISASSEMBLING THE POWER SUPPLY BOX Carry out the procedure described in paragraph: 7.13. “Disassembling the motor guard”. 1. Unplug the power supply cable from the driver box. 2. Unplug the ground cable from the frame. 3.

  • Page 141: Disassembling The Tread Belt Motor

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 7.18. DISASSEMBLING THE TREAD BELT MOTOR Carry out the procedure described in paragraph: 7.13. “Disassembling the motor guard”. 1. Release the spring (a) of the tensioning mechanism of the tread belt. Figure 7.18-1 2.

  • Page 142: Disassembling The Elevation Motor

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 7.19. DISASSEMBLING THE ELEVATION MOTOR Carry out the procedure described in paragraph: 7.14. “Disassembling the lower guard”. Turn the machine over on one side: 1. Unplug the cable from the Driver. 2.

  • Page 143: Disassembling The Extra Power Supply

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 7.20. DISASSEMBLING THE EXTRA POWER SUPPLY Carry out the procedure described in paragraph: 7.13. “Disassembling the motor guard”. 1. Unplug the connector highlight in the figure, from the Power Supply. Figure 7.20-1 2.
  • Page 144 JOG NOW Excite +: Service & maintenance manual - rev. 5.1 Carry out the procedure described in paragraph: 7.14. “Disassembling the lower guard”. Remember to put the cable tie (a) again while reassembling. If you don’t have a new one do not cut it but remove using a small flat screwdriver to open the engaging tooth.

  • Page 145: Disassembling The Autotransformer

    Autotransformer for reasons of certification, standards and safety. The machines burn with Autotransformer with this typology from the production from Technogym ®. Figure 7.21-1 Turn off the machine and unplug the mains lead from the wall outlet.
  • Page 146 JOG NOW Excite +: Service & maintenance manual - rev. 5.1 4. Remove the ferrite (b) from the motor cable. Figure 7.21-2 Carry out the procedure described in paragraph: 7.16.1. “Disassembling the ALE Driver”. 5. Cut the cable-tie (c). Figure 7.21-3 6.
  • Page 147 JOG NOW Excite +: Service & maintenance manual - rev. 5.1 7. Disconnect the male connector (e) and the female connector (f) of autotransformer, as shown in the figure at the side. Figure 7.21-5 CAUTION: We suggest making sure the autotransformer cable with an extension to facility the sliding inside of frame.
  • Page 148 JOG NOW Excite +: Service & maintenance manual - rev. 5.1 9. Back off the 2 screws (h) using a 5mm hexagonal wrench. For reasons of space, for the 2 lower screws is recommended to use a ratchet wrench. Figure 7.21-8 Figure 7.21-9 10.
  • Page 149 JOG NOW Excite +: Service & maintenance manual - rev. 5.1 Figure 7.21-10 1. Fix the Autotransformer at the frame using the 4 fixing screws, without locking down. 2. Pull the Autotransformer completely towards in the direction of the yellow arrows, as shown in the figure above.

  • Page 150: Disassembling The Running Deck Group

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 7.22. DISASSEMBLING THE RUNNING DECK GROUP In order to carry out these operations, it is necessary to slacken the tread-belt tension. If the belt is to be used again, follow the instructions given in paragraph: 8.1.2. “Tensioning a used tread belt”.

  • Page 151: Disassembling The Motor Drive Belt And Motor Roller

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 7.22.2. D ISASSEMBLING THE MOTOR DRIVE BELT AND MOTOR ROLLER Carry out the procedure described in paragraph: 7.13. “Disassembling the motor guard”. 1. Release the spring (g) of the belt tensioning mechanism.

  • Page 152: Disassembling The Running Deck

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 7.22.3. D ISASSEMBLING THE RUNNING DECK 7.22.3.1. A Typology Carry out the procedure described in paragraph: 7.22.2. “Disassembling the motor drive belt ”. 1. Back off the 2 screws (i) that fixing the running deck to the frame of the machine, using a 6mm hex wrench.

  • Page 153: B Typology

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 7.22.3.2. B Typology Figure 7.22-7 Carry out the procedure described in paragraph: 7.22.2. “Disassembling the motor drive belt ”. 1. Back off the 2 screws (1) that fixing the running deck at the frame, using a 10mm hexagonal wrench, locking down the nut on the opposite side using a 17mm wrench.

  • Page 154: Disassembling The Shock Absorber

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 7.22.4. D ISASSEMBLING THE SHOCK ABSORBER Carry out the procedure described in paragraph: 7.22.3. “Disassembling the running deck”. 7.22.4.1. A Typology 1. Back off the 2 screws (m) using a 3mm wrench, locking down the lower nut, that fixing the shock absorber to the frame, using a 7mm wrench.

  • Page 155: Adjustments

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 8. ADJUSTMENTS 8.1. TENSIONING THE TREAD BELT 8.1.1. ENSIONING A NEW TREAD BELT Do not measure the tread belt on the junction area, in order to keep the correct value. 1.

  • Page 156: Tensioning A Used Tread Belt

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 8.1.2. ENSIONING A USED TREAD BELT 1. Before slackening a used tread belt that needs to be re-tensioned, place a tape measure along the centre of the tread belt and use a pen to make two reference marks spaced exactly 1m apart.

  • Page 157: Centring The Tread Belt

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 8.2. CENTRING THE TREAD BELT 1. Start the machine at a speed of 10km/h. 2. Observe the movement of the tread belt, correcting any tendency to shift to the right or left exclusively by adjusting the left tension screw (a) 3.

  • Page 158: Posizione Micro Di Fine Corsa

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 8.3. POSIZIONE MICRO DI FINE CORSA 1. Loosen the 2 screws (a) that fixing the limit switch stop plate. 2. Adjust the position of the plate so that setting 0% of elevation, the distance “X”...

  • Page 159: The Machine Is Not Flat

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 8.4. THE MACHINE IS NOT FLAT This problem may be due to the positioning of the machines on a not flat surface. To level the machine, you may adjust the height of the levelling foot as illustrated below: Figure 8-3 For the levelling adjustment, carry out the operation on the rear RIGHT foot, as shown in figure: 1.
  • Page 160 JOG NOW Excite +: Service & maintenance manual - rev. 5.1 Page intentionally left blank. Page 8.6...

  • Page 161: Machine Configuration

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 9. MACHINE CONFIGURATION 9.1. USER MENU CONFIGURATION: LED MODELS The machine configuration procedure is invoked by simultaneously pressing the keys ENTER, ↑, CLEAR when the machine is in standby mode. The following prompt appears on the LED display: ENTER PASSWORD: To access the procedure, insert the password 2406 and press ENTER to confirm.

  • Page 162: Language

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 9.1.1. ANGUAGE After selecting a language from the list of those available, all messages subsequently displayed by the machine will be in the chosen language. To change the selection, when the LED matrix shows the current setting: LANGUAGE : xxx Press the +/- GOAL keys to select the desired language from the options available.

  • Page 163: Cool Down Time

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 9.1.5. OWN TIME It is possible to set the time of the Cool Down at the end of each exercise in seconds, with values ranging from 5 to 180. To change the setting, when the Display shows: COOL DOWN: xxx Press the ENTER key to change the parameter: the current value of the parameter will start to blink, at this point press the CLEAR key to erase the current value and then enter one digit at a time using...

  • Page 164: Default Time

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 9.1.8. EFAULT TIME It is possible to set the default duration of the exercise in minutes, with values ranging from 10 to 999. To change the setting, when the LED matrix shows the current time: DEFAULT TIME: MIN.

  • Page 165: Enable Tgs

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 9.1.11. E NABLE It is possible to enable or disable the use of the TGS reader. To change the selection, when the LED matrix shows the current setting: TGS: xxx Press the +/- GOAL keys to select the desired option from those listed in the table below: ENABLED <default>...

  • Page 166: Enable Custom Messages

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 9.1.14. E NABLE CUSTOM MESSAGES It is possible to configure whether a custom message is displayed when the machine is in the standby state. To change the selection, when the LED matrix shows the current setting: CUSTOM MESS.: xxx Press the +/- GOAL number keys to select the desired option out of those listed in the table below: CUSTOM MESS.

  • Page 167: User Detect: Xxx

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 9.1.18. U ETECT This function allows detecting the presence of a user running on the tread belt during an exercise session. It is possible to configure a minimum speed at which the machine will determine that the user has stopped running on the treadmill, and interrupt the exercise session if the condition persists for one minute.

  • Page 168: Service Menu Configuration: Led Model

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 9.2. SERVICE MENU CONFIGURATION: LED MODEL The configuration procedure is invoked when the machine is in standby mode, simultaneously press the ENTER, ↑, CLEAR keys. The following prompt appears on the display: ENTER PASSWORD: To access the procedure, type in the password 2501 which protects against unauthorized access and press “ENTER”...

  • Page 169: Low Kit Parameter

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 To scroll through the list of parameters, press the + or – effort level keys to display the next or the preceding item. To modify a parameter value, it is necessary to press the ENTER key: when the current parameter value starts to blink, press the CLEAR key to erase the current value and then use the number keys to enter the desired new value.

  • Page 170: Read From Low Kit

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 9.2.1.1. Read from low kit To read the parameter values from the low kit memory and view them on the display, scroll using the +/- keys until the display shows: READ FROM LOW KIT ? Press ENTER to read the errors from the low kit, and return to the upper menu level by pressing CLEAR for a few seconds.

  • Page 171: Table Of Configuration Parameters (Led)

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 9.2.1.4. Table of configuration parameters (LED): Display Unit of Description Default parameter measure values Kmh*10 Default linear speed (Kmh*100)/sec Default acceleration and deceleration default slope set point Numerical PID proportional gain Constant Numerical PID Integral gain...

  • Page 172: Updown Settings

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 9.2.2. OWN SETTINGS This function allows access to the parameters in the UpDown table which define the number of encoder pulses that correspond to different machine incline positions. To access this menu, when the LED display shows: UPDOWN SETTINGS Press ENTER.

  • Page 173: Default Setting

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 9.2.2.3. Default setting To load the default parameter values to the display, scroll using the +/- keys until the LED display shows: DEFAULT SETTING ? Press ENTER to load the default parameter values, and return to the upper menu level by pressing CLEAR for a few seconds.

  • Page 174: Read From Low Kit

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 9.2.3.1. Read from low kit To read the parameter values from the low kit memory and view them on the display, scroll using the +/- keys until the display shows: READ FROM LOW KIT ? Press ENTER to read the errors from the low kit, and return to the upper menu level by pressing CLEAR for a few seconds.

  • Page 175: Errors Log

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 9.2.4. RRORS LOG This function accesses the machine’s error history log. To access this menu, when the display shows: ERRORS LOG Press ENTER. This function is structured as follows: READ FROM ERRORS LOG LOW KIT ?

  • Page 176: Com.fault X

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 9.2.4.3. COM.Fault This is a counter that displays the number of errors in serial communication between the upper and the lower kit. This counter increase each time a communication fault is detected. Scroll using the +/- keys until the display shows: COM.FAULT X To reset it press ENTER, the LED display shows:...

  • Page 177: Low Kit Menu

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 9.2.6. OW KIT MENU This function directly accesses the firmware of the inverter. To access this menu, when the LED display shows: LOW KIT MENU Press ENTER. This function is structured as follows: Low Kit Version LOW KIT MENU Config.

  • Page 178: Config Registers

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 9.2.6.2. Config. Registers This function displays the parameter values of type b, C, D, F, P, H and S. To access this menu, when the LED display shows: CONFIG REGISTERS Press ENTER, the following message appears: ADDRESS: X Where X is the address identifying a Driver parameter, as detailed in the tables at the end of the...

  • Page 179: High Kit Version

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 9.2.7. IGH KIT VERSION This function displays the SW version of the display. To do this, when the LED display shows: HIGH KIT VERSION Press ENTER, the message that identifies the SW version, will appear. 9.2.8.

  • Page 180: Config.: Visio - Visioweb User Menù

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 9.3. CONFIG.: VISIO - VISIOWEB USER MENÙ The procedure is activated by pressing the top right-hand corner, the bottom left-hand corner and the bottom right-hand corner of the screen in that sequence, in Stand-By, as shown in the figure below: A new display will appear from which you can gain access to the various configuration menus, by entering the password on the number keyboard: 2406...

  • Page 181: Service Menu Config.: Visio - Visioweb

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 9.4. SERVICE MENU CONFIG.: VISIO - VISIOWEB The procedure is activated by pressing the top right-hand corner, the bottom left-hand corner and the bottom right-hand corner of the screen in that sequence, in Stand-By, as shown in the figure below: A new display will appear from which you can gain access to the various configuration menus, by entering the password on the number keyboard: 2501...

  • Page 182: Table Of Configuration Parameters (Visio)

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 9.4.1. (VISIO): ABLE OF CONFIGURATION PARAMETERS To correctly display the parameter values, you need to load them from the low kit, using the “Read from low kit” function. After any changes to the parameter values, you need to save them in the low kit using the “Write to low kit”...

  • Page 183: Register Addr

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 9.4.2. R EGISTER This button allows selecting a specific parameter of the inverter, which then can be read using the function described below: “Read from low kit”. On the Display will appear a Numeric Keypad which allows entering and/or modifying the numerical value of the parameter.

  • Page 184: Inverter Parameters

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 9.4.3. NVERTER PARAMETERS MENU –A– Par. Address Description Value Par. Address Description Value PID mode (700/900) A-59 1218 PID min neg err 1200 PID mode (500) A-100 1219 Set Linear speed 1201 PID ref sel A-101 1220...

  • Page 185: Display Test

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 MENU –D– Par. Address Description Value Par. Address Description Value Output frequency D-200 An in 1 cnf mon Frequency ref D-201 An in 1 monitor Output current D-202 An in 1 term mon Output voltage D-210 An in 2 cnf mon...
  • Page 186 JOG NOW Excite +: Service & maintenance manual - rev. 5.1 MENU –F– Par. Address Description Value Par. Address Description Value Motorpot ref F-110 Frequency ref 10 F-10 Acc/Dec time mp F-111 Frequency ref 11 F-11 Motorpot offset F-112 Frequency ref 12 F-12 Mp output mode F-113...
  • Page 187 JOG NOW Excite +: Service & maintenance manual - rev. 5.1 MENU –I– Par. Address Description Value Par. Address Description Value Dig input 1 cfg I-313 An out 2 filter Dig input 2 cfg I-350 Exp an out 1 cfg Dig input 3 cfg I-351 Exp AnOut 1 offs...
  • Page 188 JOG NOW Excite +: Service & maintenance manual - rev. 5.1 MENU –P– Par. Address Description Value Par. Address Description Value Cmd source sel P-281 Brake res value RUN input config P-282 Brake res power Reversal enable P-283 Br res thermal K Safety P-300 DC braking level...

  • Page 189: Aggiornamento Del Sw

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 10. AGGIORNAMENTO DEL SW The procedure is activated by pressing the top right-hand corner, the bottom left-hand corner and the bottom right-hand corner of the screen in that sequence when the equipment is in Stand-By, as shown in the figure below.
  • Page 190 JOG NOW Excite +: Service & maintenance manual - rev. 5.1 Page intentionally left blank. Pagina 10.2...

  • Page 191: Functional Test Md Models

    That the exercises are performed according to the biomedical specifications for which the  medical device was designed. Technogym® ensures its own safety standards by means of the following tools and activities: ISO 9001/2000 certification of the company;  Certification of the device in compliance with medical regulations 60601-1 and 60601-1-2;...
  • Page 192 JOG NOW Excite +: Service & maintenance manual - rev. 5.1 First of all, check the resistance on the tester probes is approximately 0Ω. Pagina 11.2...

  • Page 193: Mechanical Safety Test

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 11.2. MECHANICAL SAFETY TEST 11.2.1. HECKING THE ASSEMBLY OF THE TREAD BELT COMPONENTS Check that the following have been correctly assembled: tread belt, running deck and rollers. In particular, make sure that: •...

  • Page 194: List Of Critical Spare Parts

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 11.4. LIST OF CRITICAL SPARE PARTS Technogym medical devices are identified by “Serial N” plates that allow them to be tracked throughout the useful life-span of the device. Just as for products, there is also a list of so-called “critical”...

  • Page 195: Scheduled Maintenance

    The EXTRAORDINARY maintenance operations have to be performed by a TG qualified technician specially trained by Technogym. They consist of the set up, the start up, all the inspections and service operations and the adjustments the machine can need to guarantee a good state of wear and the proper functioning conditions.

  • Page 196: Ordinary Maintenance Operation

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 12.1. ORDINARY MAINTENANCE OPERATION 12.1.1. S ETTING UP THE OPERATION AILY 1. Turn off the machine by placing the switch in position 0 (OFF). 2. Unplug the mains lead from the wall outlet. 12.1.2.

  • Page 197: Extra-Ordinary Maintenance Operations

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 12.2. EXTRA-ORDINARY MAINTENANCE OPERATIONS 12.2.1. C HECKING THE OPERATION OF THE CARDIOTESTER RECEIVER 1. Using a separate heart rate monitor, put on the transmitter band and check that the machine and the separate monitor both measure the same heart rate, and that when the band is disconnected the machine does not receive any signal.

  • Page 198: Checking The Tread Belt Motor Drive-Belt

    1. With the machine stopped, check the tension over the entire surface of the tread belt, turning it by hand. If any anomalies are found, call in an authorized Technogym service technician. 2. With the machine moving at a speed of approximately 10 km/h, check the centring of the tread belt.

  • Page 199: Appendix

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 13. APPENDIX 13.1. MENU PASSWORD TABLE The configuration menus available and their corresponding access passwords are shown below: PASSWORD LIST Configurazione tecnica; 2501 Technical configuration; VISIO 2502 Upload/ Network page; VISIO Scrivi il Serial Number;...

  • Page 200: Required Tools

    JOG NOW Excite +: Service & maintenance manual - rev. 5.1 13.2. REQUIRED TOOLS The following tools are required for carrying out the various disassembly, adjustment and maintenance action on the machine: • Small Phillips screwdriver; • Medium Phillips screwdriver; •...
  • Page 202 TECHNOGYM S.p.A. Via Calcinaro, 2861 47521 Cesena (FC) ITALIA Tel.: +39-0547- 56047 Fax: +39-0547-650150 E-mail: service@technogym.com 0SM00668AA-UK...

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