Inconsistent Picture Quality - Christie Solaria One Service Manual

Section 5: Troubleshooting
Display is Not Rectangular
• Verify the projector is level and the lens surface and screen are parallel to one another.
• Tap Menu > Advanced Setup > Screen File Setup and verify the settings for the screen file are correct.
Display is Noisy
• Verify the cables connecting the input device to the projector meet the minimum requirements.
• Add signal amplification or conditioning if the distance between the input device and the projector exceeds
25 feet.
• Turn the projector off and then on again.
Display has Suddenly Frozen
Turn off the projector and unplug the power cord from the power source. Plug the projector power cord into a
power source and turn the projector on.
The Projector is On, but Alternate Content Does Not Display
• Make sure the lens cover is removed from the lens.
• Make sure the lamp is on.
• Make sure the douser is open.
• Tap on the main TPC screen.
• Tap Menu > Channel Setup. Verify the correct channel is selected and the settings are correct.
• Ensure an active source is connected properly. Check the cable connections and make sure the alternative
source is selected.
• Verify you can select test patterns. If you can, check your source connections again.
The Display is Jittery or Unstable
• Verify that the input device is connected properly. If the input device is not connected properly, the projector
repeatedly attempts to display an image.
• The horizontal or vertical scan frequency of the input signal may be out of range for the projector.
• The sync signal may be inadequate. Correct the source problem.
Portions of the Display are Cut Off
If you have resized the image, adjust the resizing settings until the entire image is visible and centered.

Inconsistent Picture Quality

• Verify the quality of the signal from the input source.
During playback, flashes of light appear on the screen
There might be insufficient bandwidth to stream content from the NAS or DAS device to the Christie IMB. To
correct this issue:
• Test your NAS device to determine if it can maintain the required bandwidth to stream content to the
Christie IMB.
• Change the file system protocol on the NAS device to Network File System (NFS).
• Verify that the NAS device is connected directly to the Christie IMB NAS port.
• Verify that no other devices are connected to the Christie IMB NAS port.
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Solaria One/Solaria One Service Manual
020-101039-02 Rev. 1 (06-2013)