Resolving Ip Address Problems - Avaya RADVISION Scopia XT5000 Installation Manual

Resolving IP Address Problems

Problem
Possible Causes
Solution
Solution
Possible Causes
Solution
Installation Guide for Scopia XT5000 Server for IP Office Version 3.2
Option
Bottom
Right
4. From the web interface only, select Save.
Cannot configure the IP address.
If the icon for no network connection
assigned IP address, the system is not connected to network or has an invalid IP address
(for details on viewing the system's IP address, see
Customer Support on page 100).
Make sure the GLAN cable is connected properly at both ends: to the network socket and to
the GLAN1 port of the XT Codec Unit, as shown in
Important:
If the GLAN2 port is enabled and in use, check that it is properly connected.
Assign a valid IP address to the system on GLAN1 or GLAN2, as described in
Addresses on page 77.
The system is capable of detecting IP/MAC addresses conflicts in a network. The conflict
occurs with static IP addresses if administrators have inadvertently attributed the same IP
addresses to devices or with dynamic IP addresses due to a DHCP server problem.
Verify that another the IP address defined for this endpoint is unique in the network. If there is
an address conflict, redefine the IP address.
wizard as described in
Position on page 56.
appears and the system displays 0.0.0.0 as its
Viewing System Information for
Figure 63: GLAN1 port
Figure 63: GLAN1 port
Troubleshooting the Scopia XT Server for IP Office | 104
Description
Adjusting the Image
on page 104.
Configuring IP