Avaya RADVISION Scopia XT5000 Installation Manual page 105

Problem
Possible Causes
Solution
Installation Guide for Scopia XT5000 Server for IP Office Version 3.2
If configuring from the endpoint, you must first enable advanced configuration, as described
in Maintaining the XT Server Locally from the Endpoint
1. From the endpoint's main menu, select Configure > Quick Setup.
2. Press Next several times until the Configure TCP/IP screen appears.
3. Enter the IP address.
4. Select Next.
5. Select Done.
The system does not make calls due to a network error.
The network is based on IPv6 and the endpoint is configured to support only IPv4.
Enable the endpoint to support IPv6.
If configuring from the endpoint, you must first enable advanced configuration, as described
in Maintaining the XT Server Locally from the Endpoint
1. Access the general network settings, as follows:
• From the XT Server web interface, select Administrator settings > Networks >
Preferences > General.
• From the endpoint's main menu, select Configure > Advanced > Networks >
Preferences > General.
on page 45.
Figure 64: Configuring IP address
on page 45.
Troubleshooting the Scopia XT Server for IP Office | 105