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Digital Business System

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Table of Contents

   Also See for Panasonic DBS 824

   Related Manuals for Panasonic DBS 824

   Summary of Contents for Panasonic DBS 824

  • Page 1 Digital Business System...
  • Page 2 Panasonic m m - - - - Digital Business System CPC-S/M Version 2.0 Document Number DBS-824-20-705 Part Number 580X00301 April 2, 1996...
  • Page 3 However, due to ongomg product improvements and revisions Panasonic cannot guarantee the accuracy of prmted matenal after the date of publicatton nor can it accept responsibility for errors or omissions Panasonic will update and revise this document as needed...
  • Page 4 CPC S/M Version 2 0 April 2 1996 Introduction CPC-S/M Version 2 0 supports all features of CPC-S/M Version 1 1, as well as offering support for the new Panasonic 44-Series telephones (VB-44xxx) Contents MSG (Message) Key EM/24 - Key Arrangement...
  • Page 5 April 2 1996 CPC S/M Version 2 0 CPC-S/M Version 2 0 provides full support for Panasonic’s 44-Senes phones (VB-44xxx) Table I below lists all 44-Series phone models and their part numbers Most models are available m two colors gray and black...
  • Page 6 DBS Release Notes April 2 1996 CPC S/M Version 2 0 New Phone IFeatures Note: The new features introduced with these phones are supported by CPC-S/M Version 2 0, Figure 1 24 Tue NOV 14 ] O+ DIGITAL BUSINESS SYSTEM 44 Series Phone Support Page 5...
  • Page 7 DBS Release Notes April 2 1996 CPC S/M Version 2 0 Table 2 Key to 44-Series Small-D&splay Phone Used to make outside calls or to access call handlin 0 access ou one IS muted and flashes when other end cannot hear you Used to talk with other 44 Series Phone Support Page 6...
  • Page 8 DBS Release Notes Panasonic@ CPC S/M Version 2 0 April 2 1996 02 28 Thu PERSONAL DIAL SYSTEM DIAL EXTENSION FUNCTION HELP Table 3 Key to 44-Series Large-Dtsplay Phone Feature Message Indicator Indicates that you have a message Display dialing directones and text message mformation...
  • Page 9 April 2 1996 CPC S/M Version 2 0 -Used for Auto-CallBack to a telephone which has left a text message or to access voice messages CONF Key Used to establish conference calls check FF and one touch key settings, and scroll through messages Used to return to the Mam Menu screen The default MENU Key Mam Menu screen contains the following items...
  • Page 10: Directory Mode

    M’s will appear first Press 6 ;Igclln lo Jump to the N’s, and again to Jump to the O’s (Note This dot \I\ t hark for PSD names unless the system IS a DBS 824 CPC-M L c 40 PSDs )
  • Page 11 DBS Release Notes April 2 1996 CPC S/M Version 2 0 Notes Available on small-display phones only Thts new feature applies to the 44-serves small-display phone only (i e , phones with a 2-line LCD display) Incompatibility with older phone verszons Directory Mode IS available on the new 44-Series phones only Hot Dkal Pad and Dzrectory Mode The Hot Dial Pad feature (FF3 ExtPort# 47#)
  • Page 12 DBS Release Notes CPC S/M Verslon 2 0 April 2 1996 The same applies when the call (FF3 ExtPort# 30#), and after dialing a busy extension (FF3 Use existing addresses FFl 2# 7# l# thru 4# to asslgn select key features to Flexible Function Screens Select key features for Fixed Function Screens will not appear on small-display phones...
  • Page 13: Handset Mute

    April 2 1996 CPC S/M Version 2 0 Handset Mute While using the handset (not on durmg a phone conversatron, you can speaker) press the MUTE key to block audio path to the other -- you can still hear party them, but they can’t hear you This feature IS called “Handset Mute ”...
  • Page 14 DES Release Notes Panasonic8 CPC S/M Version 2 0 April 2 1996 Off-Hook Monitoring Description Off-Hook Monitoring lets you a call on while the handset is off-hook speaker You can still communicate with the outside via the handset, but you will also party be able to hear him on the phone’s speaker He will only be able to hear what is spoken through your handset, however - audio will not be transmitted through your...
  • Page 15: Analog Adapter

    DBS Release Notes April 2 1996 CPC S/M Version 2 0 Analog Adapter The Analog Adapter (VB-44100) conststs of a base adapter and PC board which is installed on the underside of the phone It IS used to connect the 44series large-display phone to an analog device such as an SLT telephone, cordless phone, FAX machine, or modem This allows the same phone line to be used to alternate (To mtall, see the...
  • Page 16 DBS Release Notes CPC S/M Version 2 0 April 2 1996 Operation The first device to go off-hook will seize the line (off-hook is either lifting the handset or pressmg the ON/OFF key) If the analog device goes off-hook first, the large-display phone will be unable to dial or go off-hook You can choose which device will rmg by going off-hook at either the digital key telephone or the analog device and dialing “71 The digital key telephone display...
  • Page 17 DBS Release Notes April 2 1996 CPC S/M Version 2 0 The followmg rmg pattern addresses affect the analog devrce Transfer Rmg Pattern SLT DISA Rmg Pattern FF2 (Trunk)# 17# (0-9)# Inbound Ring Pattern Flash Interaction Any disconnect signal sent to the ana,log port must be greater than the SLT Flash Control, otherwise the disconnect signal will be interpreted as a flash and the call will be placed on hold Programmmg Addresses That Affect the Analog Device...
  • Page 18 DBS Release Notes CPC S/M Version 2 0 April 2 1996 to enable the MSC key for Auto-Answer Voice Message FF3 (ExtPort)# 53# (8 or I)# Extension Port where a “Message Waiting” VB-44225 Large-Display Phone is installed a “Message Waiting” Operation To Program Voice Mailbox Access Codes into the MSG Key Press PROG MSG [16-digit number1 HOLD...
  • Page 19 DBS Release Notes April 2 1996 CPC S/M Version 2 0 DBS 1s reprogrammed to use a different extension numbermg plan (i e , changed from 2-digit to 3-digit extensions, 3-digit to 4-digit extensrons, etc ), the Voice Mailbox Access Code must be reprogrammed tnto the MSG key The keys on the new DSS/72 Console (VB-44320) are arranged differently from the VB-43320 model The new DSS console has 6 columns x 12 rows of keys (not 8 columns x 9 rows as rn the previous version) This affects the following...
  • Page 20 DBS Release Notes CPC S/M Version 2 0 1996 April 2 Page 19 44 Series Phone Support...
  • Page 21 DBS Release Notes CPC S/M Version 2 0 April 2 1996 DSS #I Default Extension Numbers Panasonio Programmmg The DSS/72 console (DSS #l DSS #4) 1s assigned to its extension number in the same manner as before FF3 (ExtPort)# 2# (ll-14)# where 11 IS the first DSS console for the first attendant 12 IS the second DSS console for the first attendant...
  • Page 22 Panasonic8 CPC S/M Version 2 0 April 2 1996 The DSS/72 console’s FF-keys are assigned feature codes in the same manner as before (the only difference is the numbering arrangement of FF-keys I-72) FF5 (DSSPort)# CQNF (l-72)# (Code)# FF Key Assignments The Name and Message Assignment addresses work the same way as before on the ~~~172 console (the only difference is the placement of the keys when entering the characters of the text)
  • Page 23: Em/24 - Key Arrangement

    DBS Release Notes CPC S/M Version 2 0 April 2 1996 EM/24 - Key Arrangement The keys on the new EM/24 unit (VB-443 10) are arranged differently from the VB-43310 model The new EM/24 unit has 2 columns x 12 rows of keys (not 3 columns x 8 rows as m the previous version) This affects the followmg The new arrangement for the EM/24 keys IS shown m Figure 5 Figure 5...
  • Page 24: Em/24 Port Assignment

    CPC S/M Version 2 0 April 2 1996 Programmmg The termma for the EM/24 1s specified m the same manner as before The EM/24 unit 1s linked to Its extension phone in the same manner as before FF3 (EM/24 ExtPort)# 3# (phone ExtPort)# EM/24 Port Assignment The EM/24’s FF-keys are assigned feature codes in the same manner as before (the only difference 1s the numbenng arrangement of FF-keys l-24)
  • Page 25: Modification To Toll Restriction Service

    DBS Release Notes April 2 1996 CPC S/M Version 2 0 Modification to Toll Restriction Service The program address for TRS Operator Access (FF7 1# 18# ) has been modified to allow an extension to dial “O+NXX” phone numbers, even if “O-only” dialing IS Four settings are possible See Table 4 for descrlptlons Programmmg FF7 1# 18# (l-1 44)# (O-3)#...
  • Page 26 DBS Release Notes CPC S/M Version 2 0 April 2 1996 IF EQUAL ACCESS CODE FORMAT IS: IF EQUAL ACCESS CODE FORMAT IS: 0 = Old Format (10XxX ONLY) Action Action Setting Setting Type of Call Allow 0 onlv and 00 only calls Allow Allow/Deny 0 + additional d&s per TRS tables...
  • Page 27 DBS Release Notes April 2 1996 CPC S/M Version 2 0 Notes The Operator Access address applies only to DBS systems using the new (1995) NANP dialing plan (FF7 I# 17# l#), and to TRS types 2-6 (TRS types 0 and 1 do not allow outbound dialing, TRS type 7 allows all dialing) If “O-only”, “OO-only”, “IOXXXO-only “, or “10lXXXXO-only”...
  • Page 28: Key Telephone Installation Notes

    DBS Release Notes CPC S/M Version 2 0 April 2 1996 Key Telephone Installation Notes The 44-Senes Key Telephones are shipped with a thin green protective film over the Des1 cover Be sure to remove this film from both sides of the Des1 cover before placmg the phone m Key ‘Telephone Wall Mountmg lnstruct/ons The followmg procedures apply to 44-Series Key Telephones only Please be sure to follow these procedures exactly Removing the desk stand incorrectly can result m damage to the telephone...
  • Page 29 DBS Release Notes April 2 1996 CPC S/M Verslon 2 0 4 Rotate the desk stand 180” In this posmon rt doubles as a wall mount bracket 5 Insert the wall mount bracket into the mountrng guides as shown m Figure 7 6 Slide the wall mount bracket onto the telephone Figure 7 Inserting the wall mount bracket (rotated desk stand)
  • Page 30 Panasonic” Installation DBS 824...
  • Page 31: Table Of Contents

    Contents FCC Warnw b ........................Battery Recyclmg Statement ....................About This Manual Purpose ..........................Related Documents ......................Chapter Requirements Model Numbers and FCC Information................... Compatibility of the Telephone Network and Terrmnal ......1-3 REN Explanahon ......................Cleaning ..........................Chapter 2. System Overview Configurahons ........................
  • Page 32 4-11 Installation Chapter 5. Telephones and Peripheral Equipment Key Phone Wall Mounting. DSLT Wall Mounting Local PCAS Terminal or SMDR Device Guidelines Installation Background Music/Music-On-Hold Guidelines Installation 5-11 Option Port Line 5-11 Guidelines 5-11 installation issued 3/l/95 DBS 824-l O-300...
  • Page 33 Voice Announce Unit (VAU) 5-24 Guidelines 5-24 Installation 5-28 Door Box Adaptor 5-28 Guidelines 5-28 Installation Chapter 6. Specifications Electrical Characteristics Environmental Requirements Resource Maximums Cabling Specifications Communication Parameters 6-10 Signaling Characteristics 6-10 6-12 Tone Characteristics Issued 3/l/95 DBS 824-10-300...
  • Page 34 List of Figures The DBS 824 cabinet Figure 2- 1 Figure 2-2 Trunk, line, and peripheral connections Slot labels for printed circuit packages Figure 2-3 Cover removal Figure 3-1 Cabinet wall-mounting Figure 3-2 Cabinet ground screw Figure 3-3 Figure 3-4...
  • Page 35 Figure 5-22 Voice Announce Unit (VAU) installation 5-27 Figure 5-23 Cable punch-out plate, Door Box Adaptor 5-28 Figure 5-24 Installation of the door box door opener 5-29 Figure 5-25 Connections to the Door Box Adaptor 5-30 issued 3/l 195 DBS 824-l O-300...
  • Page 36 Feature-related capacities Table 6-7 Hardware maximums Table 6-8 Maximum cabling distances Table 6-9 6-10 Table 6-10 Voice path from KTELs to DBS 824 6-10 Data communications ports Table 6- 11 6-10 Table 6-12 Signaling to CO 6-10 Table 6- 13...
  • Page 37: About This Manual

    About This Manual Purpose This manual provides installation instructions for the Digital Business System 824 (DBS 824) The following table summarizes the purpose of each chapter Chapter Title Purpose Includes DBS 824 model number and FCC information that may be required during installation In addition...
  • Page 38 Chapter l= Requirements This chapter includes the DBS 824 model number and FCC information that may be required during installation In addition, environmental requirements are included to ensure proper operation l - l DBS 824-l O-300 Issued 3/l /95...
  • Page 39: Model Numbers And Fcc Information

    DBS 824 Table 2 FCC information Specification Item The DBS 824 is designed for use with standard telephone Type of Service lines Direct connection to party lines or coin-operated phones is prohibited FCC Registration Number (Not available at time of printing, see KSU label)
  • Page 40: Compatibility Of The Telephone Network And Terrmnal Equrpment

    Vibration: The environment should be free from excessive vibration, which could loosen components Water Exposure: Because the DBS 824 is an electric device, exposure to water is dangerous Do not place anything containing water on the system Do Issued 3/l /95...
  • Page 41: Cleaning

    The attachment-plug receptacles of the same type as that used by the systems that are in the vicinity of the DBS 824 are all to be of a grounding type, and the equipment grounding conductors serving these receptacles...
  • Page 42: Chapter 2. System Overview

    Chapter 2. System Overview This chapter provides an overview of the DBS 824 This overvieu includes descriptions of the DBS 824 cabinet, system configurations, printed circuit cards, and the call processor Issued 3/l/95...
  • Page 43 Issued 3/l /95 DBS 824-l O-300...
  • Page 44: Cabinet Description

    System Overview Cabinet Description Cabinet Description Panasonic s DBS 824 is a hybrid telephone system that can be used as a key service unit (MU) or a private branch exchange (PBX) The DBS 824 cabinet includes an AC power supply, dedicated...
  • Page 45 Trunks 7 & 8 (CPC M Only) Configurations The basic DBS 824 supports 4 trunks and 8 extensions Systems may be expanded up to a total of 8 trunks and 24 extensions by adding 208 EXP expansion circuit cards as follows...
  • Page 46: Table 2 1 Printed Circuit Card Descriptions And Maximums

    Printed Circuit Cards The following table describes the printed circuit cards that can be used with the DBS 824 Also included are brief descriptions of each card and the maximum number that can be installed in each cabinet Table 2 1 Printed circuit card descriptions and maximums...
  • Page 47: Processor Description

    Figure 2-3 Slot Labels for minted circuit 0ackaPes Processor Description The Call Processor Card (CPC) controls the DBS 824 call-processing with two versions available The CPC-S (Small) (VB-42450) supports a limited set of features The CPC-M (Medium) (VB-42451) supports a larger set of...
  • Page 48: Table 2-2 Major Cpc-s And Cpc-m Feature Differences

    MFR Card (VB 42431) Support with Intenal Music On Hold Circuit Separate Background-Music and Music On Hold Inputs External Paee Zone Control External Page and External Ringer Control Relays Support API Card Caller ID Card Support DBS 824-l O-300 Issued 3/l 195...
  • Page 49: Chapter 3. Cabinet Installation

    Chapter 3. Cabinet Installation This chapter explains how to install and power up the cabinet Before you begin installation, be sure to read the “Requirements” chapter which begins on page l-l DBS 824-10-300...
  • Page 50 DBS 824-10-300 Issued 3/l/95...
  • Page 51: Wall-mountmg The Cabinet

    Handle the cabinet carefully to avoid damage Installation Remove the two screws from the front cover (see Figure 3-1) Take the front cover off by pulling it from the bottom and lifting it up Figure 3-1 removal Cover Issued 3/l /95 DBS 824-l O-300...
  • Page 52 Cabinet installation Wall-Mounting the Cabinet Install two screws in the wall studs 10 7/8’ apart as shown in Figure 3 2 The screws are used to attach the mounting slots to the wall The screws should protrude from the wall j/16 in wall-mountina Hang the cabinet on the wall by placing the mounting openings over the screws...
  • Page 53 Grounding Cabinet Installation Grounding Guidelines Before grounding the DBS 824 read the “Lightning Protection/ Grounding requirements beginning on page l-4 The ground cable must be at least 18 AWG Resistance to ground must be 10 Ohms or less installation Attach the ground cable to the ground screw on the front of the power...
  • Page 54: Card Installation

    24 (The second 208 EXP card can only be used with the CPC-M card ) (See additional information following) Install cards only in their dedicated slots The slot type is marked on the cabinet directly above each slot DBS 824-l O-300 issued 3/l /95...
  • Page 55: Cpc And Mfru Options

    Card Installation CPC and MFRU Options Before installing the CPC card determine if the DBS 824 will be used as KSU or PBX To use as a PBX cut Strap 53 on the CPC Cutting this strap allows use of pooled trunks as opposed to line appearances...
  • Page 56 Hold the card on the top and bottom edges with both hands and carefully push the card into the slot When the connector at the far end of the card touches the corresponding connector on the backplane, press the card in until it is firmly seated Issued 3/l /95 DBS 824-l O-300...
  • Page 57: Battery Backup

    Battery Backup Guidelines The DBS 824 uses two 1Zvolt batteries to maintain system operation during power failures or outages The battery backup package for the DBS 824 is VB-43 130 The backup batteries are connected in a series circuit, using cables...
  • Page 58: Installation

    Connect the connecting cable (white) to the - terminal of the top battery Connect the connecting cable (white) from the top battery to the + terminal on the bottom battery Connect the negative cable (blue) to the - terminal of the bottom battery Issued 3/l /95 DBS 824- 1 O-300 3-10...
  • Page 59: System Initialization

    Cabinet Installation System Initialization System Initialization Confirm that the DBS 824 power switch is OFF Plug the power cord into a dedicated 120V 15 amp AC wall outlet. Note: A surge protector should be installed on the power cord Set SW1 on the CPC card to RAM CLEAR...
  • Page 60: Chapter 4. Trunks And Lines

    This chapter describes trunk and line installation Some peripheral equipment also requires uunk and/or line interfaces (door phones or power failure units for example) See Chapter 5 for instructions on connecting peripheral equipment through trunks or lines Issued 3/l /95 DBS 824-l O-300...
  • Page 61 3/l /95 DBS 824-l O-300...
  • Page 62: Trunks

    Trunks Trunk Connectors Each DBS 824 backplane supports four loop start trunks using two RJ14 trunk connectors, labeled CN7 and CN9 (CN8 is used for Option Port Lines ) In addition, each installed 208 EXP (VB-42651) card supports two loop start...
  • Page 63: Trunk Connector Pinouts

    Trunks and Lines Trunks Trunk Connector Pinouts Figure 4-2 includes pinouts and color codes for the RJ14 trunk connectors the the two optional 208 EXP circuit cards Backplane Trunk Trunk Port 1 Port 3 Port 4 Leftmost 208 EXP Second 208 EXP Trunk Trunk L Trunk...
  • Page 64: Loop-start Trunks

    Lines Extension Connectors The number of extension ports on your system depends on the number of 208 EXP cards installed in the DBS 824 Table 4-1 summarizes the number of extension ports for each configuration of extension ports Table 4-1 Total number...
  • Page 65: Extension Connector Pinouts

    Trunks and Lines Lines Extension 1 Exte Extension 24 Extension Connector Pinouts Table 4-2 provides pinouts and color codes for extension slots Issued 3/l /95 DBS 824-l O-300...
  • Page 66: Table 4-2 Pinouts For Extension Port Connector Cn6

    Lines Trunksand Lines Table 4 2 Circuit Location DBS 824 KSU BR WH Port 5 WHSL RD EL First (Leftmost) 208 EXP Circuit Card Second 208 EXP Circuit Card No Connection issued 3/l/95 DBS 824-10-300...
  • Page 67: Digital Extensions

    Use a standard 50-pin cable to connect the extensions from the MDF to the CN6 connector on the DBS 824 KSU backplane, as shown in Figure 4-3 on page 4-6 (Refer to Table 4-2 for extension pinouts )
  • Page 68 Four Conductor Two-Conductor Cable Cable Modular Jack Two-Conduct0 Cable Flat Head Screw------* 8 Flat Head Screw------* To digital extertsion ports (Ports 1 and 2 are attendant phones by default) DSS and key phone wiring DBS 824-l O-300 Issued 3/l /95...
  • Page 69: Guidelines

    Connect the four wires from the key phone and EM/24 to the MDF connector Figure 4-5 EM124 connection Four Conductor Cable Two Conductor Cable Black Yellow Modular Jack Two Conductor Cable Two EC;uctor key phone wiring Issued 3/l /95 DBS 824-l O-300 4-10...
  • Page 70: Analog Extensions

    Then bend the plate back and forth with needle-nose pliers to remove it Figure 4-6 Cable punch-out Mount the SLTA to the wall (see Figure 4-7) Note: Table 4-3 shows maximum distance the SLTA can be located from the DBS 824 4-11 DBS 824-l O-300 issued 3/l 195...
  • Page 71 AWG 26 If the DBS 824 is powered up turn off the power Connect the GND and +24V leads on the SLTA to the DBS 824 power Be sure the wires do not touch each other or touch the metal...
  • Page 72: Installation

    Analog txtensions Trunks and Lines Figure 4-7 SLTA installation To +24V and GND Issued 3/l/95 DBS 824-10-300...
  • Page 73: Chapter 5. Telephones And Peripheral Equipment

    Equipment This chapter describes telephone peripheral equipment installation Some peripheral equipment requires trunk and/or line interfaces (door phones or power failure units, for example) For information on mk and line connections, see Chapter 4 Issued 3/l /95 DBS 824-l O-300...
  • Page 74 Issued 3/l/95...
  • Page 75: Key Phone Wall Mounting

    Telephones and Peripheral Equipment Key Phone Wall Mounting DBS 824 key phones can be modified for wall mounting by reversing the wall-mount adaptor on the bottom of the phone The wall-mount adaptor includes a small hole for attaching the phone to a screw inserted in the wall...
  • Page 76: Dslt Wall Mounting

    DSLT and the desk stand include slots for attaching the phone to a screw inserted in the wall Press the stand releases in toward the middle of the phone to release the desk stand (Figure 5-4) Figure 5-4 Desk stand removal for DSLT wail mounting DBS 824-l O-300 Issued 3/l/95...
  • Page 77 (Figure 5-5) Figure 5-5 Desk stand uttachment DSLT wall mounting Remove the handset guide with a small screwdriver, turn it over, and reinsert it into the phone Handset ’ Guide Issued 3/l /95 DBS 824-l O-300...
  • Page 78: Local Pcas Terminal Or Smdr Device

    Connect the supplied 26-wire ribbon cable from CN3 on the CPC to CN3 connector on the SIU (VB-42712) as shown in Figure 5-7 Connect CNl to the SMDR device if used Normally, a straight-through DBS 824-l O-300 issued 3/l /95...
  • Page 79 9 Pin or 25 Pin Connector PC Laptop or Similar Device (for Maintance (lop of DBS 824) Standard 9 pin to S-Pin or 25-Pin Serial Cable Standard 9 Pin to 9 Pm or Similar Device Standard 9 pin to 9 Pin...
  • Page 80: Background Music/music-on-hold

    (also labeled MOH) on the MFRU Note VRl also adjusts DISA inbound ringing volume for calls using the MFRU The DBS 824 must also be programmed to select the appropriate music source See the DBS 824 Programming Guide (Section 400)
  • Page 81 Note: To change the volume levels of the external music sources adjust the variable resistors on the CPC card CPC variuble resistors Table Adjusts CO ringing tone volume Adjusts BGM or combined BGM/MOH volume Adjusts external source MOH volume VR3 (MOH) (CPC-M only) Volume Adjust issued 3/l 195 DBS 824-l O-300...
  • Page 82 Telephones and Peripheral Equipment Background Music/Music-On-Hold Installation of music-on-hold and background music separate music sources Volume Adjust Volume Adjust DBS 824-l O-300 Issued 3/l /95 5-l 0...
  • Page 83: Option Port Line

    If used, connect the second device to OPL Port 2 on CN8 shown in Figure 5 11 The DBS 824 must also be programmed to enable the OPL Ports See the 400) for more information DBS 824-10-300 issued 3/l /95...
  • Page 84 Option Port Line Telephones and Peripheral Equipment Option Port Device(s) (Fax Machine Answering Machine etc ) Port 1 5-12 DBS 824-l O-300 Issued 3/l /95...
  • Page 85: Installation

    Remove the cable punch-out plate (Figure 5-12) to make an opening for the cables coming into the OPX Adaptor To remove the plate, cut the grooves on either side with diagonal cutters Then bend the plate back and forth with needle-nose pliers to remove it. DBS 824-l O-300 Issued 3/l 195...
  • Page 86 Max distance (in feet) between the DBS 824 and OPX Adaptor Connect the “T” and “R” leads to a digital extension port on the DBS 824 Connect the “GND” lead on the OPX Adaptor to the DBS 824 Frame Ground screw Connect the “TI”’...
  • Page 87: Installing An Opx Station Through A Central Office

    Note: Signals to the external ringer should not exceed 300 Vp-p Install the cover on the OPX Adaptor Power the system down then back up To a DBS digital line tinging source) E RG To the DBS Off Premise Extension Adaptor Issued DBS 824-l O-300...
  • Page 88: External Paging

    Non-Zoned Page instaiiation (CPC-M Only) Connect the amplifier speaker output in series with the “C2” and “M2” terminals on the CN4 Connector Panel as shown in Figure 5-14 Connect the CN5 “EPA’ connector to the amplifier 5-16 DBS 824-l O-300 Issued 3/l /95...
  • Page 89: Zone Paging Installation

    AUDIO OUT SPEAKER ‘(PAGING) Zone Paging Installation Connect the paging amplifier to CN5 on the DBS 824 CPC-M Circuit Card as shown in Figure 5-15 Connect the paging speakers to the amplifier Connect the relays to the amplifier Connect the relays to the +24V and zone paging terminals (AZ, 21-24)
  • Page 90 External Paging Telephones and Peripheral Equipment 21 (Zone 1) (Zone 3) (Zone 4) M2 &lake 5-18 DBS 824-l O-300 Issued 3/l 195...
  • Page 91: External Ringer (una Device)

    Note: Connecting the ringer to the “Cl” and “Ml” terminals provides a “1 second on/3 seconds off’ ringing pattern Connecting to “Cl” and “B l”(Break 1) terminals provides a “1 second off/3 seconds on” ringing pattern Connect the external ringer to its DC power source Issued 3/l /95 DBS 824-1 O-300...
  • Page 92 External Ringer (UNA Device) Telephones and Peripheral Equipment Figure S-16 External ringer (UNA device) installation using an external ringing device AZ (All Zones) (Zone 1) (PAGING) DBS 824-1 O-300 Issued 3/l /95...
  • Page 93 “ER” connector to the amplifier If using the same amplifier device as the paging system connect to the EPA connector Figure 5 17 External ringer (UNA device) installation using the External Rinper Outmt AMPLIFIER 0 OUT ‘(PAGING) . ER SPEAKER DBS 824-10-300 5-21 issued 3/l 195...
  • Page 94: Power Failure Transfer

    Up to four SLTs can be connected to the Power Failure Unit (PFU) (VA- 43703) if a power failure occurs, the SLTs will automatically receive dial tone from the central office DBS 824 features and restrictions do not apply during a power failure when the SLTs are connected to the CO through the...
  • Page 95 Install the cover on the PFU the SLTA Analog Extension Port No Analog Extension Port No To SLT To the Central Cftice To +24V and GND the Mein Cabinet Power Failure Unit (no pdabadon) w-43703) 5-23 DBS 824-l O-300 Issued 3/l /95...
  • Page 96: Voice Announce Unit (vau)

    Switch settings for SWI, VAU Function Switch OFF=Disable blind transfer (VAU chip 1 1 or later is required for blind transfer ) ON=Small DBS OFF=DBS I DBS 824 OFF=One message up to 32 seconds 5-24 DBS 824-l O-300 Issued 3/l /95...
  • Page 97: Table 5-8 Switch Settings For Wait Timing Between Dialed Digits, Vau

    Time Between Dialed Digits (Switches 5-6) Wait Time (in seconds) Switch OFF ON Table 5-9 Switch settings abbreviated dialing aYigit Lq$h, VAU Abbreviated Dialing Digit Length (Switches 7-8) Number of Digits Switch 1 Digit 2 Digits 3 Digits 5-25 issued 3/l/95 DBS 824-l O-300...
  • Page 98: Figure 5-21 Extension Cord Connection To The Vau

    Mount the VAU on the wall using the three screws provided with the unit (See Figure 5-22 ) Connect the extension cable from the DBS 824 to CNl on the VAU Note that two inside pins on CNl are port 1 The two pins on either side...
  • Page 99 Voice Announce Unit (VAU) Telephones and Peripheral Equipment 5-27 DBS 824-l O-300 issued 3/l /95...
  • Page 100: Installation

    The Door Box Adaptor (VB-437 11) requires a door opener In addition, a Door Box (door phone) (VA-43705) is normally used with the Door Box Adaptor The door opener is not sold by Panasonic it can be purchased separately from an electronics dealer...
  • Page 101 Telephones and Peripheral Equipment and Door Opener Contact Ratings for ener 120V AC 0 3 amps 30VDC 1 amp Connect the extension line to the Door Box Adaptor, as shown in Figure 5-25 DBS 824-l O-300 5-29 issued 3/l /95...
  • Page 102 Telephones and Peripheral Equipment Door Box Adaptor Figure S-25 Connections to the Door Box Adaptor Box Opener To DES 824 Ext Port Connect the Door Box and door opener to the Door Box Adaptor 5-30 DBS 824-l O-300 Issued 3/l /95...
  • Page 103 Though every effort was made to ensure the accuracy of these specifications, Panasonic does NOT warrant them in regard to merchantability or fitness for a particular purpose Specifications are subject to change without notice DBS 824-10-300...
  • Page 104 DBS 824-10-300 Issued 3/l/95...
  • Page 105: Table 6-2 Power Consumption And Heat Generation

    Table 6-l Power Requirements Equipment 120V AC f 10 %, 60 Hz DBS 824 cabinet 3 watts maximum (powered from the DBS 824) DBS 824 key phones Table 6-2 Power consumption and heat generation System Status Power Consumption With max traffic...
  • Page 106: Table 6-6 Trunk And Line Capacities

    Trunk and line capacities l - 2 0 8 O-208 2 -208 Expansion Expansion Expansion Cards Installed Cards Installed Cards Installed DBS 824 System Resources Trunk ports Extension ports nonblocking Trunk/Extension speech path switching DBS 824-l O-300 Issued 3/l /95...
  • Page 107 Special Area Code tables Special Office Code tables No of entries in each routing table No of digit deletion tables No of digits that can be deleted No of time priority tables No of LCR trunk groups DBS 824-l O-300 Issued 3/l /95...
  • Page 108 (90 - 99) (900 - 939) 90 (00 - 89) No of system speed dial numbers No of digits per speed dial number (personal and system) Trunk Queuing 1 per station No of trunk queuing registrations Issued 3/l /95 DBS 824-l O-300...
  • Page 109: Table 6-8 Hardware Maximums

    VB-4343 1 8 DTMF signal receivers (MFR/8) VB-4243 1 2 DTMF receiver (MFBU) (CPC-M only) VB-4265 1 2-port loop-start trunk card and 8 port digital extension card (208EXP) VB 42712 Serial Interface Unit (SIU) issued 3/l I95 DBS 824-l O-300...
  • Page 110 V B - 4 3 7 0 5 1 Door box Optional Equipment -VB-43 130 Built-in system backup battery sets VB-43709 Single Line Telephone Adaptor (SLTA) (4 ckts per SLTA) VA-43703 VB-43702 Off-premise extension adaptor VB-43940 Application processor interface (API) (CPC-M only) DBS 824-l O-300 Issued 3/l /95...
  • Page 111: Cabling Specifications

    Key phone, EM/24 Ohms Ohms 100 Ohms 1948 1225 OPX (Loop between the 10 Ohms DBS 824 and the OPX Adaptor) I 22 OPX (Loop between the 900 Ohms OPX Adaptor and an SLT) (excluding end 24 17532 impedance)
  • Page 112: Table 6 10 Voice Path From Ktels To Dbs 824

    Specifications Communication Parameters Table 6 10 Voice path from KTELs to DBS 824 Speed Channel 256 kbps Overall communications path 16 kbps D-channel data 64 kbps B-channel data Table Parameters Port Interface SMDR Baud rate Parity Even, odd, or none...
  • Page 113: Table 6 14 Transmission Specifications

    Analog station to CO trunk CO trunk to digital station Digital station to CO trunk Digital station to digital station Digital station to analog station Analog station to digital station Analog station to analog station issued 3/l/95 DBS 824-10-300 6-11...
  • Page 114: Tone Characteristics

    Duration of the key press 20 Hz 1 on/3 off CO/Station ringing Hold recall Callback Transfer 20 Hz Programmable ontinuous Ringing 3501440 Hz 1 on/3 off Busy 0 5 on/O 5 off 6-l 2 DBS 824-l O-300 Issued 3/l I95...
  • Page 115 697 + 1209 697 + 1336 697 + 1477 770 + 1209 770 + 1336 770 -I- 1477 852 + 1209 852 + 1336 852 + 1477 941 + 1336 941 + 1477 Issued 3/l /95 DBS 824-l O-300 6-l 3...
  • Page 116 Lightning protection l-4 Loop-start trunks 4-5 Digital Extensions 4-8 Door box adaptor 5-28 Model number l-2 5-28 Door phone Music on-hold wall mounting 5-4 Network interface code l-2 DTMF frequencies Option Port Line 5- 11 Issued 3/l/95 DBS 824-10-300 Index-l...
  • Page 117 VB-43705 5-28 VB-43708 5-24 VB -437 11 5-28 Single Lme Telephone Adaptor 4- 11 Single Lme Telephones 4- 11 SLTA 4- 11 Wall mountmg SMDR Specifications key phones 5-3 backup batteries 6-3 cabling distances 6-9 6-10 Index-2 DBS 824-10-300 Issued 3/l/95...
  • Page 118 - - - u - - - - - - - - - Section 400 Digital Business System Programming DBS 8...
  • Page 119 However, due to ongoing product improvements and revisions, Panasonic cannot guarantee the accuracy of printed material after the date of publication nor can it accept responsibility for errors or omissions Panasonic will update and revise this document as needed...
  • Page 120 Contents Introduction to DBS 824 Programming Intro-3 Before You Begin Intro-3 Preparations for Programming Intro-4 Initializing New Systems Intro-5 Understanding FF Key Programming Intro 5 Program Structure Intro-6 How to Enter the Programming Mode Intro-7 Example Programming Entry Intro-8 Default Program Settings Chapter 1.
  • Page 121 Verified Forced Account Codes l-62 Toll Restriction For Verified Forced Account Codes 1-63 Custom Screens . l-63 Custom Screen Soft-Key Assignment 1 67 Custom Screen Text l-68 Custom Screen Default 1 69 Custom Screens Default (All) Issued 3/l/95 Contents-2 DBS 824-l O-400...
  • Page 122 Automatic Night 2 Mode Start Time 1-117 Remote Programming and DISA Codes l-117 Remote Propamming ID Code 1-118 DISA Inbound Call ID Code 1-119 DISA Outbound Call ID Code 1 l-120 DISA Outbound Call ID Code 2 DBS 824-l O-400 Contents-3 Issued 3/l 195...
  • Page 123 1-121 Programming Authorization Code ID Code For System Programming 1 121 New Function Reset 1-122 1 122 New Function Reset New Function Reset Confirmation 1 122 1-123 Door Phones Door Phone Extensions 1 123 Door Phone Ring Assignments 1-124 1-125 Door Opener Access Code 1-126 Door Phone Tone Type...
  • Page 124 CO Day Ring Assignments for Hunt Groups CO Night 1 Ring Assignments CO Night 1 Ring Assignments for Hunt Groups Hunt Group Pilot Numbers Hunt Group Type 4-10 Transfer Extension 4-11 Hunt Group Transfer Timer 4-12 Hunt Group Members Contents-5 DBS 824-l O-400 Issued 3/l /95...
  • Page 125 International Calling on Extensions 7-14 Country Code Table 7-15 Equal Access Code Format 7-16 Office Code Restriction Table For TRS Types 2-6 7-17 Area Code Table For TRS Types 3-6 7-18 Code Table For TRS Types 3-6 Office Issued 3/l/95 DBS 824-10-400 Contents-6...
  • Page 126 Chapter 9. Copy Program Settings (FF9) Trunk Copy Extension Copy FF Key Copy Chapter IO. Speed Dial Programming (FFIO) System Speed Dial Numbers 10-3 Personal Speed Dial Numbers 10-5 Appendix A. Large-Screen Displays Appendix B. Terminal Programming Issued 3/l /95 DBS 824-l O-400 Contents-7...
  • Page 127 Figure 1 CPC memory clear switch Intro-6 Figure 2 Phone keys used in programming mode Figure l-l Soft key numbering on large-display phones l-63 l-93 Figure 5-l DSS/72 key layout Figure 6-l DSS/72 key usage for name assignment DBS 824-l O-400 Contents-8 issued 3/l /95...
  • Page 128 List of Tables Intro-5 Table 1 DBS 824 program structure Table 2 Default program settings Table l- 1 SLT hookflash control 1 15 Table l-2 Transfer ring patterns 1 33 Table l-3 Disconnect signal duration values l-36 Table l-4 Speed-dial number ranges in Standard and Add-On modes...
  • Page 129 Table 10-2 DSS key functions in System Speed Dial programming; 10-5 Table 10-3 Personal Speed Dial ranges 10-6 Table 10-4 DSS key functions in Personal Speed Dial programming Table B- 1 Terminal programming commands Table B-2 Codes for switching SMDR/Bus Monitor modes Issued 3/l/95 DBS 824-l O-400 Contents-l 0...
  • Page 130 Introduction to DEE 824 Programming phone For descriptions of other DBS 824 programming methods see Appendix Bof this manual The following table summarizes the topics contained in this introduction Topic Page Before You Begin Intro-3 Preparations for Programming Initializing New Systems...
  • Page 131 Intro-2 DBS 824-l O-400 Issued 3/i /95...
  • Page 132: Before You Begin

    824 feature descriptions are contained in Feature Operation (Section 700) of this manual 2 Confirm that you have the DBS 824 hardware required for the end user 3 Use Forms and Tables (Section 4.50) to record the customer’s site data...
  • Page 133 RAM CLEAR CAUTION: Setting SW 1 to RAM CLEAR Erases 3 Power-on the DBS 824, then wait until the bottom status LED on the CPC card stopsflashing (approximately IO seconds) 4 Slide SW1 to the RAMHOLD position DBS 824-l O-400...
  • Page 134 Understanding FF Key Programming Program Structure Program entries for the DBS 824 are divided into 10 primary groups (listed Table 1 below) Each programming group has its own Flexible Function (FF) key on the phone (The FF keys can be identified by their LEDs on the left side of the key ) After you enter the programming mode (see “How to Enter...
  • Page 135: How To Enter The Programming Mode

    Introduction to DBS 824 Programming Understanding FF Key Programming Phone keys used in programming mode Figure 2 COWF Resets entry to default setting Moves backward to the previous programming level FLASH Stores your entry and moves backward (decrements port number in...
  • Page 136: Example Programming Entry

    This example explains how to set the DBS time and date from an attendant phone 1 Press [ON/OFEJ, [PROG] ( F”isdisplayed), # ( is displayed), # is displayed on line 1, is displayed on line ( Program Mode “MAIN MODE Issued 3/l/95 DBS 824-10-400 Intro-7...
  • Page 137 LCD Default Program Settings The following table shows the default settings for all DBS 824 program addresses Some of these addresses contain number ranges which are shown in parentheses These are the acceptable ranges for trunk numbers, extension...
  • Page 138 Introduction to DBS 824 Programming Default Program Settings Address Program Default Auto Flash Redial REDIAL sends flash One Touch Dial Enabled Enabled Key Bank Hold Disabled Non-Appearing Trunk Hold System hold. SLT Flash Control Retrieves held call Extension Number Digits...
  • Page 139 Default Program Settings Introduction to DBS 824 Programming Address Program Default Odd/Even Parity (SMDR) Baud Rate (SMDR) 9600 bps Stop Bit Length (SMDR) 1 bit Data Length (SMDR) 8 bits SMDR Printing Mode 1 Outbound and Inbound In&Outbound - - -...
  • Page 140 Default Program Settings Introduction to DBS 824 Programming Address Program Default Maintenance Dal-u (Serial Port CN2) Parity Check (Maintenance Port) Odd/Even Parity (Maintenance Port) Even Baud Rate (Maintenance Port) 9600 Data Length (Maintenance Port) 8 bits No flow control System Timers...
  • Page 142 Introduction to DBS 824 Programming Default Program Settings Address Program Default Private Trunk Line No private lines Automatic Pause for PBX Line No auto pause Dial Tone Detection Dial pause timer Dialed Digits Unsupervised Tnmk Conference Disabled FF2 (l-8)# 17# (0-9)#...
  • Page 143 Introduction to DBS 824 Programming Default Program Program Address Default Page Group ‘4” Extensions FF3 (1 24)# 22# (Oor I)# None Page Group 5 Extensions FF3 (1 24)# 2% (0 or l)# None Page Group 6 Extensions None FF3 (l-24)# 25# (0 or l)#...
  • Page 144 Defautt Program Settings Introduction to DBS 824 Programming Program Address Default FF4 3# None Hunt Group Type Terminal hunting FF4 3# (1-4)# 4# (0-32)# Hunt Group Transfer Timer 2 set None FF4 3# (1-4)# 5# (lo-69 or lOO- Hunt Group Member (Position 1)
  • Page 145 Introduction to DBS 824 Programming Default Program Program Address Default Call Coverage Group Member (Position 2) None Call Coverage Group Member (Position 3) FF4 4# (1-4)# 3# (lo-69 or 100 None FF4 4#I (l-4)# 4# (lo-69 or lOO- Call Coverage Group Member (Position 4)
  • Page 146 Default Program Settings introduction to DBS 824 Programming Program Address Default . j j;i 1 ; ..,. Ext (number) FF6 2# (SSD)# CONF (Name)# System Speed Dial Names SSD (number) Personal Speed Dial Names PSD (number)
  • Page 147 Default Introduction to DBS 824 Programminq Program Settings Address Program Default Office Code Table for TRS Types 3 6 3 Restricted 4-6 Permitted Special Area Code Table for TRS Types 3 6 None Special Office Code Table for TRS Types 3-6...
  • Page 148 Default Program Settings Introduction to DBS 824 Programming Address Program Default No setting FF8 2# (1 6)# (@JO-999)# (0 or LCR Office Codes FF8 3# (1-4)# (000 999)# Special LCR Office Code Tables No setting (0 or l)# Time Priority Route Tables...
  • Page 149 Account Codes Custom Screens l-63 1-71 Maintenance Data (Serial Port CN2) 1-77 Svstem Timers 1-117 Remote Programming and DISA Codes 1-121 Programming Authorization Code 1-122 New Function Reset 1-123 Door Phones DBS 824-l O-400 Page l-l Issued 3/l /95...
  • Page 150 Page 1-2 DBS 824-l O-400 Issued 3/l I95...
  • Page 151: Date And Time Settings

    Software Version CPC-S and CPC-M, Version 1 0 and higher Address FFl 1# l# (MMDDYY)# Description This program sets the date in the DBS 824 system clock The day and date are printed on the Station Message Detail Recording (SMDR) printout. Proper LCR (Least Cost Routing) operatibn depends on...
  • Page 152: Time Setting

    Address FFl l# 2# (HHMM)# Description This program sets the time in the DBS 824 system clock The time appears on key phones that have LCDs and is also included in SMDR call records Note: Correct time settings are necessary for proper LCR (Least Cost...
  • Page 153 NOTE: This setting does not affect SMDR recording of the call Programming O=Call duration is not displayed Related Programming Call Duration Timer FFl 2# l# 32# (0,l or 2)# Page l-5 DBS 824-l O-400 Issued 3/l /95...
  • Page 154 Programming 0= 5 seconds Related Programming SMDR Printing Mode 1 -- Outbound and Inbound FFl 2# 2# 6# SMDR Printing Mode 2 -- Long-Distance and Local Calls SMDR Report FF3 (ExtPort)# 14# issued 3/l @5 Page l-6 DBS 824-l O-400...
  • Page 155 Required Hardware Setting To use LCR, Strap 53 on the CPC card must be Section cut See for instructions FCC Registration Different FCC registration numbers are used for the DBS 824, depending on whether LCR is activated See Section 300~Installation for more information lssued 3/l /95 DBS 824-l O-400 Page 1-7...
  • Page 156 Add-On Mode = 000 thru 199 To reset to the default value By default, SSD numbers do not override TRS types 2-6 The following command resets this program to the default value Page l-8 DBS 824-l O-400 Issued 3/l 195...
  • Page 157 SSD Display Restriction SSD Display Restriction Software Version CPC-S and CPC-M, Version 1 0 and higher Address Description This address determines whether the telephone’s LCD will display the actual dialed digits for a certain range of SSD codes (80-89 for Standard mode, 160- 199 for Add-On mode) The default setting displays the dialed digits for these SSD codes If the display is disabled with this programming address, the text assigned to the SSD code will display, but the dialed digits will not...
  • Page 158 By default, the REDIAL key sends a “flash” before redialing a number When the DBS 824 is connected to a PBX sending a “flash” may place the line to the PBX on hold, in this case, Auto Flash Redial should be disabled Programming O=REDIAL does not send “flash”...
  • Page 159 One Touch Dial One Touch Qial Address FFl 2# l# 7# (0 or l)# Description The One-Touch Dial feature enables users to dial an extension by pressing a single programmable key This feature is enabled regardless of the program setting (One-Touch Dial cannot be deactivated) Issued 3/l 195 D BS 824- 1 O-400 Page l-11...
  • Page 160 On hook Transfer Software Version CPC-S and CPC-M, Version 1 0 and higher Address FFl 2# 1# 8# (0 Description dialing the extension number, and then hanging up If Onhook Transfer is disabled, the user transfers the call by placing it on hold, dialing the extension number, then pressing PROG, and hanging up Programming O=Onhook Transfer is disabled...
  • Page 161 Description Use this program address to enable or disable the Key Bank Hold feature in the DBS 824 system If Key Bank Hold is enabled, a phone user can switch back and forth behveen trunk calls (by pressing the FF key for each trunk) without placing the current...
  • Page 162 Use this program to determine who can pick up trunk calls that are on hold This program applies to DBS 824 telephones that don t have dedicated key appearances for trunk calls (the phone user can t tell which trunk is being...
  • Page 163 This program address does not affect how the hookflash functions when the SLT user is listening to dial tone Issued 3/l 195 DBS 824-l O-400 Page 1-15...
  • Page 164 SLT Flash Control Programming O=A second SLT hookflash results in dial tone Issued 3/l/95 Page146 DBS 824-l O-400...
  • Page 165: Extension Number Digits

    Software Version CPC-S and CPC-M, Version 1 0 and higher Address FFl 2# l# 12# (0 or l)### Description This address determines whether the DBS 824 system will use 2-digit or 3- digit extension numbers available for assignment (number range=10 thru 69) If 3-digit numbers are...
  • Page 166 If this address is set to ‘Voice calling” and a VAU is used, the VAU will not answer a call from an attendant unless the attendant dials a “1” after dialing the VAU Issued 3/l /95 Page 1-18 DBS 824-l O-400...
  • Page 167 Interaction With VAU If this address is set to “Voice ca.ll.ing” and a VAU is used, the VAU will not answer a call from an extension unless the extension dials a “1” after dialing the VAU DBS 824-10-400 issued 3/l/95...
  • Page 168 A d d r e s s FFl 2# 1# 15# ( 0 o r l)# Description An initial “splash’ tone for voice intercom calls can be sounded for 0 5 seconds before the caller s audio path is connected Programming h Issued 3/l 195 Page I-20 DBS 824- 1 O-400...
  • Page 169 This feature is governed by state law -- some states require the alert tone Programming l=Alert tone is enabled Related Programming Busy Override Send FF3 (ExtPort)# 9# Busy Override Receive FF3 (ExtPort)# lo# Page Group Extensions FF3 (ExtPort)# 18# thru 2% (0 01 l># Page 1-21 DBS 824-l O-400 issued 3/l 195...
  • Page 170 Address FFl 2## 1# 17# (0 or l)# Description This program determines if the DBS 824 system’s location requires a “1” to be dialed before the area code to make long-distance calls This setting will affect the way the 824 system handles Toll Restriction (TRS) and Least Cost Routing (LCR) for long-distance calls In almost all cases, the default setting (“1’...
  • Page 171 SSD Name Display SSD Name Display Software Version CPC-S and CPC-M, Version 1 0 and higher Address FFl 2# 1# 18## (0 or l)# Description Use this address to determine how many SSD names (5 or 10) can be displayed at a time on large-display phones When 5 names are displayed (default setting), the maximum length for each name is 16 characters When 10 names are displayed, the maximum length for each name is 7 characters Programming...
  • Page 172 Address FFl 2# 1# 19# (ExtPort)# Description This program is reserved for future 3rd-party applications with the CPC-M card, and currently has no effect on the DBS 824 system, regardless of its setting DBS 824- 1 O-400 Issued 3/l /95...
  • Page 173 Software Version CPC-S and CPC-M, Version 1 0 and higher Address Description The DBS 824 can be set to send either silence (default) or a busy tone to a voice-mail port at the conclusion of a call Programming or l)#...
  • Page 174: Delayed Ring

    CO Delayed Night 1 Ring Assignments for Hunt Groups (HuntGrp)# (Trunk)# FF4 9# 2# (ExtPort)# (Trunk)++ CO Delayed Night 2 Ring Assignments CO Delayed Night 2 Ring Assignments for Hunt Groups FF4 9# 2# Issued 3/l /95 DBS 824-l O-400 Page l-26...
  • Page 175 Likewise, an extension cannot be programmed as a second attendant unless it is physically assigned Page l-27 DBS 824-l O-400 Issued 3/l/95...
  • Page 176 Software Version CPC-S and CPC-M, Version 1 0 and higher Address Description This address assigns a DBS 824 key phone as the third attendant position The previous and following addresses (FFl 2# l# 22# and FFl 2# l# 24#) can be used to assign second and fourth attendant positions...
  • Page 177 Address FFl 2# 1# 24# (1019699)# Description This address assigns a DBS 824 key phone as the fourth attendant position The previous two addresses (FFl 2# l# 22# and FFl 2# l# 23#) can be used to assign second and third attendant positions...
  • Page 178 To assign an attendant transfer extension (101 to 699)# Extension Number (101-699) transfer extension assigned) To reset the attendant transfer extension to the default value Notes extension, it cannot be a hunt group pilot number Issued 3/l /95 Page l-30 DBS 824-l O-400...
  • Page 179: Attendant Override

    Attendant Uvernde Attendant Override Software Version CPGS and CPC-M, Version 1 0 and higher (0 or l)# Address FF1 Description The Attendant Ovenide feature allows an attendant phone to “barge into” a call on a busy extension, whether the extension is engaged in an intercom call or a CO call When a barge-in occurs all three parties can hear and talk to each other if the Attendant Override feature is enabled (default setting) the attendant...
  • Page 180: Extension (blf) Delayed Ring

    NOTE: The extension to which the call is forwarded must have a DSS/BLF Programming Related Programming Extension Delayed Ring Table FF4 8# (TargetExPort)# (SourceExtPort)# (0 or l)# Extension Delayed Ring Timer FFl 3# 23# (0-15)# Call Forward-No Answer Timer FFl 3# 17# (0-15)# DBS 824-10-400 Issued 3/l/95 Page1-32...
  • Page 181 Description This program address allows you to choose a distinctive ringing pattern for transferred calls on all DBS 824 phones This setting will override the Extension Ring Pattern (set in address FF3 ExtPort# 38#) when calls are transferred to the extension...
  • Page 182 Description This address determines whether the DBS 824 system will automatically close the paging circuit 60 seconds after a page is initiated If this address is set to leave the paging circuit open indefinitely, the system will not automatically close it (the paging person will close the circuit when he/she...
  • Page 183 Central Office transfer ring patterns (see “Transfer Ring Pattern’ program address FFl 2# l# 2%) Programming l=Same as the CO transfer ring pattern Related Programming Transfer Ring Pattern FFl 2# l# 28# (0-6)# Page l-35 DBS 824-l O-400 Issued 3/l 195...
  • Page 184 SLT Disconnect Duration SLT Disconnect Duration Software Version CPC-S and CPC-M, Version 1 0 and higher Address FFl 2# l# 31# (0-15)# Description This program address determines the duration of the disconnect signal (open loop) to the CO by an SLT extension port upon hangup Sending this signal allows quick disconnect from third-party voice mail systems The sending of the SLT disconnect signal can be enabled or disabled on an extension-by-extension basis, using program address FF3 (ExtPort)# 4%...
  • Page 185: Call Duration Timer

    Call Duration Tier must be equal to or greater than the SMDR Start Timer) The setting for this Call Duration Timer will be the actual length of time that Caller ID information is displayed before the LCD changes to call duration timing Page 1-37 DBS 824-l O-400 Issued 3/l/95...
  • Page 186: Speed Dial Mode

    The speed-dial number ranges will also change as a Speed Dial Programming (FFIU) result of the mode change, see Chapter 10, for more information about these changes Page l-38 DBS 824-l O-400 Issued 3/l /95...
  • Page 187 Software Version CPC-S and CPC-M, Version 1 0 and higher Address FFl 2# l# 34# (0-15)# Description This program determines the number of times the DBS 824 will automatically redial a number (when Auto-Repeat Dialing is activated) Programming l=System will redial one time...
  • Page 188 This program enables or disables an OPL (Option Port Line) on CO ports I and 2 OPL can connect to external devices such as a fax or answering machine in parallel to the DBS 824 system, sharing the CO ports with the system...
  • Page 189 The CPC-S card only has one sound source -- the “BGMMOH” phono jack on CN6 Therefore, this program address does not apply to CPC-S models Programming Sound Source for Music-On-Hold (CN6) source (CN8) separate Page 1-41 DBS 824-l O-400 Issued 3/l /95...
  • Page 190: Epi Audio Control

    EPI Audio Control EPI Audio Control Software Version CPC-S Only (Version 1 0 and above) Address FFl 2# l# 37# (0 or l)# Description If an external device is installed in the “EPA” phono-jack on the CPC-S card, use this address to tell the system whether the device is an External Pager or External Ringer This address does not apply to the CPC-M card, which has two phono-jacks (one specifically for each external device)
  • Page 191: Co-to-co Talk Mode Control

    Software Version CPC-S and CPC-M, Version 1 0 and higher Address FFl 2# l# 38## (0 or l)# Description Use this address to determine whether the DBS 824 system will use an internal conference circuit for trunk-to-trunk conference calls or whether it will connect the trunks directly...
  • Page 192 Address FFl 2# 2# l# (0 or l)## Description This program determines whether the DBS 824 uses parity checking over serial port CNl, which is normally dedicated for SMDR If this address is set to “on,” use FFl 2# 2# 2# (0 or l># to select even or odd...
  • Page 193 Checking Communications Parameters Notes Be sure to properly set all communication programming addresses when modifying any single address value Communication parameters for SMDR are set with addresses FFl2# 1 through 9# Page 1-45 Issued 3/l/95 DBS 824-l O-400...
  • Page 194 Baud Rate (SMDR) Baud Rate (SMDR) Software Version CPC-S and CPC-M, Version 1 0 and higher Address FFl 2# 2# 3# (l-4)# Description The data transmission speeds between SMDR serial port CNl and peripheral equipment can be set from 300 bits per second to 9600 bits per second Programming Notes Checking Communications Parameters...
  • Page 195 3)# Checking Communications Parameters Notes Be sure to properly set all communication programming addresses when modifying any single address value Communication parameters for SMDR are set with addresses WI 2# 1 through Y# Issued 3/l/95 DBS 824-10-400 Page 1-47...
  • Page 196 SMDR serial port CNl Programming Checking Communicaticins Parameters Notes Be sure to properly set all communication programming addresses when modifying any single address value Communication parameters for SMDR are set with addresses FF1 2# Issued 3/l 195 Page l-48 DBS 824- 1 O-400...
  • Page 197 Address FFl 2# 2# 6# (0 or l)# Description Use this address to determine whether the DBS 824 system will control the flow of data to the SMDR device connected to serial port CNl If “XON/XOFF” is activated in this address, the DBS 824’s software will stop...
  • Page 198: Smdr Printing Mode 1 Outbound And Inbound

    Progiamming O=Outbound only outbound Activating SMDR Mode after Using the Bus Monitor Mode Lf the DBS 824 Notes is in Bus Monitor Mode, the SMDR Mode must be reactivated resume SMDR output. To reactivate SMDR mode from any extension press...
  • Page 199 Software Version CPC-S and CPC-M, Version 1 0 and higher Address FFl 2# 2# 8# (0 or l)# Description The SMDR printer can record data on only long-distance calls or on all types of outbound calls O=Long-distance only Page l-51 Issued 3/l /95 DBS 824-l O-400...
  • Page 200: Smdr Printing Mode 3 Header Title

    Address FF1 2# 2# 9# (0 or l)# Description Titles such as “Time,” “ Duration,” and “COW are printed every 60 lines on the SMDR report if this feature is enabled Programming Issued 3/l /95 Page l-52 DBS 824-l O-400...
  • Page 201: Pbx Settings

    The DBS 824 can dial up to 8 different PBX access codes These codes can be one, two or three digits long This feature is used when the DBS 824 is installed behind a PBX and has toll restrictions enabled The feature prevents...
  • Page 202: Automatic Pause Position For Pbx Access Codes

    The pause ensures that the PBX has time to connect to the central office before the DBS 824 sends the PBX any digits If an adequate pause is not allowed, the DBS 824 will send digits to the PBX too quickly causing the call...
  • Page 203 This sequence will insert a pause between the “8” and the rest of the dialed digits For example, 8 + PAUSE + 404-555-5793 Related Programming Automatic Pause Timer FFl 3# lO# Automatic Pause for PBX Line FF2 (Trunk)# 13# DBS 824-l O-400 Page l-55 Issued 3/l /95...
  • Page 204: External (una) Relay Control

    CO Day Ring Assignments FF4 l# (25)# (l-8)++ CO Night 1 Ring Assignments FF4 2# (25)# (l-8)# CO Night 2 Ring Assignments FF4 9# l# (25)# (1-8)# CO Ring Cycle Detection Timer FFl 3# 13# (0-3)# DBS 824-l O-400 issued 3/l /95...
  • Page 205: External Page Interface Control For Paging Groups

    C a r d No relay control for these page Related Programming Page Group Extensions FF3 (ExtPort)# (18-25)# (0 or l)# EPI Audio Control (CPC-S Only) FFl 2# I# 37# (0 or l)# l-57 DBS 824-l O-400 Issued 3/l /95...
  • Page 206: Class Of Service

    Extension Class Of Service Class of Service Extension Class Of Service CPC-S and CPC-M, Version 1 0 and higher Software Version Address Description This address allows you to assign features to a Class of Service The Class of Service can then be assigned to individual extensions using program address FF3 (ExtPort)# 35# A maximum of 8 different Classes of Service can be defined Each Class of...
  • Page 207 Extension Class Of Service Related Programming Extension Class of Service Assignment J?F3 (ExtPort)# 35# Interaction with Class of Service Assignment. Notes Extension The Extension Class of Service Assignment address (FF3 ExtPor& 3%) determines which Class of Service iS; used by a particular extension By default, every extension is assigned to Class of Service “o”, which provides access to all 21 of the Class of Service features and cannot be modified to restrict feature usage (Use Class of Service 1-8 to restrict feature usage )
  • Page 208: Account Codes

    Codes Verified Forced Account Account Codes Verified Forced Account Codes Software Version CPC-S and CPC-M, Version 1 0 and higher Address FFl 2# W (l-lOO)# l# (OOOl-9999)R Description This program allows you assign up to 100 four-digit verified account codes Once the account codes are assigned, use address FFl 2# 6# (l- lOO)# to assign a Toll Restriction Setting (TRS) value to the account code If an extension is set to Verified Forced Account Codes, the system will...
  • Page 209 Verified Forced Account Codes Examples Assigning 1234 as Account Code 1 To assign 1234” as Account Code 1, enter this address Assigning 9999 as Account Code 100 To assign “9999” as Account Code 100, enter this address Related Programming Toll Restriction For Verified Forced Account Codes FFl 2# 6# (l-lOO)# Forced Account Codes FF3 (ExtPort)# 5# (0 or l)# Toll Restriction Settings FF7 Notes...
  • Page 210 Toll Restriction Settings FF7 Notes Codes is “0 ” which generally allows intercom calling only Therefore if you assign an account code but do not assign a TRS value to it, the code will restrict outside dialing 1-62 DBS 824-10-400 Issued 3/l/95...
  • Page 211 When deciding what feature codes to assign to the soft keys on the custom screens, keep in mind that the DBS 824 system already has 24 prepro- grammed menus (see Appendix A) that can also be assigned to display during...
  • Page 212 FF12 53 Busy Override Call Forward - Busy/No Answer Call Forward - Busy Call Forward - No Answer Call Park Call Waiting Caller ID Log Day mode FF12 521 Mode Toggle l - 6 4 DBS 824-l O-400 issued 3/l 195...
  • Page 213 Custom Screen Soft-Key Assignment Code to Feature be assigned to Soft Direct Call Pickup Direct Trunk Selection DSS key PROG PROG FF11 or PROG PROG FF12 900002 Extension Directory Group Call Pickup FF12 51 Headset Lockout Meet Me Answer AUTO REDIAL Message Callback PROG PROG 2 Message WaitinglCO Queuing...
  • Page 214 Initial Displays The 15 custom screens are blank by default. for a soft key, use the same programming address for assigning the feature code to the soft key (FFl 2# 7# l# Screen# SoftKey#) lssued 3/l/95 1-66 DBS 824-10-400...
  • Page 215: Custom Screen Text

    Custom Screen for Soft Keys F’JYl 2# 7# l# (Screen)# (Key)# (Feature)# Custom Screen Default FFl 2# 7# 3# (Screen)# (0 or l)# Custom Screens Default (All) FFl 2# 7# 4# (0 or l)# Display Screens During Call States FF3 (ExtPort)# (2633)# (Screen)++ DBS 824-l O-400 Issued 3/l/95...
  • Page 216: Custom Screen Default

    Custom Screen Default Custom Screen Default CPC-S and CPC-M, Version 1 0 and higher Software Version Address FFl 2# 7# 3# (Screen)# (0 or l)# Description Use this program to reinstate individual custom screens to the default value (blank no features assigned to soft keys) Programming Screen Number 3 1 =Custom Screen 7...
  • Page 217: Custom Screens Default (all)

    Custom Screens Default (All) Custom Screens Default (All) Software Version CPC-S and CPC-M, Version 1 0 and higher Address FFl 2# 7# 4#/ (0 or l)# Description Use this program to reinstate all 15 custom screens to the default value (blank, no features assigned to soft keys) Programming Related Programming...
  • Page 218 The DISA feature gives the caller access to inside features normally available only to another extension Note: In order to use the Automatic DISA feature, the DBS 824 system must have a CPC-M card and the Caller ID package installed...
  • Page 219 Software Version CPCS and CPC-M, Version 1 0 and higher Address Description This program determines whether the DBS 824 uses parity checking over serial port CN2, which is normally dedicated for remote maintenance select Even or Odd parity Programming or l)#...
  • Page 220 Programming Notes Checking Communications Parameters Be sure to properly set all communication programming addresses when modifying any single address value Communication parameters for Maintenance are set with addresses through 6# issued 3/l /95 l-72 DBS 824- 1 O-400...
  • Page 221: Baud Rate (maintenance Port)

    300 bits per second to 9600 bits per second Programming Checking Communications Parameters Notes Be sure to properly set all communication programming addresses when modifying any single address value Communication parameters for Maintenance are set with addresses 1-73 DBS 824-10-400 Issued 3/l/95...
  • Page 222 This program sets the length of the stop-bit parameter for a-ansmitted data over Maintenance serial port CN2 Programming bits Checking Communications Parameter Be sure to properly set all Notes communication programming addresses when modifying any single address value Communication parameters for Maintenance are set with addresses l-74 DBS 824-I O-400 Issued...
  • Page 223: Data Length (maintenance Port)

    This program sets the length of the transmitted data suing at 7 or 8 bits, over Maintenance serial port CN2 Programming bits Checking Communications Parameters Notes Be sure to properly set all communication programming addresses when modifying any single address value Communication parameters for Maintenance are set with addresses DBS 824-10-400 Issued 3/l/95...
  • Page 224 CPC-S and CPC-M, Version 1 0 and higher Address FFl 2# 9# 6# (0 or l)# Description Use this address to determine whether the DBS 824 system will control the flow of data between it and the device connected to the Maintenance serial port (CN2)
  • Page 225: System Timers

    CPC-S and CPC-M, Version 1 0 and higher Address FFl 3## 1# (OOOO-2359)# Description This option sets a time for the DBS 824 to automatically switch from ‘Day to ‘Night 1’ mode This program uses the 24-hour time format. Programming...
  • Page 226 Table 1-7 Value Number No recall seconds I 40 seconds seconds seconds 120 seconds 140 seconds 160 seconds seconds seconds seconds seconds Related Programming Attendant Hold Recall Timer for Intercom calls FFl 3# 18# (0-12)# DBS 824-10-400 Issued 3/l/95 l-78...
  • Page 227: Extension Hold Recall Timer For Co Calls

    Extension Hold Recall Timer for CO Calls Extension Hold Recall Timer for CO Calls CPC-S and CPC-M, Version 1 0 and higher Software Version Address Description This timer determines how long a hunk call will be held by an extension before it will recall Programming Recall Timer (Default=7...
  • Page 228: Attendant Transfer Recall Timer For Co Calls

    Attendant Transfer Recall Timer for CO Calls Attendant Transfer Recall Timer for CO Calls CPC-S and CPC-M, Version 1 0 and higher Software Version Address FFl 3# 4# (0-12)# Description When an attendant transfers a trunk call to an extension or hunt group, the transferred call will recall to the attendant if it is not answered This timer determines how long a transferred trunk call will go unanswered before it recalls...
  • Page 229: Extension Transfer Recall Timer For Co Calls

    Related Programming Extension Transfer Recall Timer for Intercom Calls FFl 3# 21# (0-12)# Recall Treatment. Notes If the extension does not answer recall, the system will transfer the call to the attendant. 1-81 DBS 824-l O-400 issued 3/l /95...
  • Page 230 7501-7509 This program determines how long a parked call will be held before it recalls Programming Recall Timer (Default=1 see the following table) Table l-11 Attendant park hold recall timer values Issued 3/l /95 DBS 824-l O-400 l-82...
  • Page 231: Extension Park Hold Recall Timer

    This program determines how call will be held before it recalls Programming Recall Timer (Default=7 see the following table) Value Number No recall seconds seconds seconds 100 seconds seconds 160 seconds 180 seconds seconds seconds seconds 1-83 Issued 3/l/95 DBS 824-10-400...
  • Page 232 CPC-S and CPC-M, Version 1 0 and higher Address FFl 3# 8# (O-12)# Description By default the DBS 824 ultimately causes unanswered calls to revert to the attendant For example, if an extension places a call on hold and the held call recalls to...
  • Page 233 Attendant 180 seconds 200 seconds Night Mode Restriction This feature is not available when the DBS 824 is in Notes Night 1” or Night 2’ mode DBS 824-l O-400 Issued 3/l 195...
  • Page 234 Description This program determines how long a conference call can continue between two trunks after a DBS 824 extension drops out of the conference When the timer expires, the conferenced trunks automatically disconnect (there will be no warning tone to the conferenced parties) This timer also determines how long outbound trunk calls made through DISA can last.
  • Page 235 Programming Related Unsupervised Trunk Conference FJ?2 (Trunk)# 16# Unsupervised Conference FF3 (ExtPort)# 13# DBS 824-10-400 Issued 3/l/95 1-87...
  • Page 236 Programming Timer Setting (Default=7 see the following table) values Number Value seconds 1 seconds 1 5 seconds seconds 5 seconds seconds 3 5 seconds 0 seconds seconds seconds seconds seconds seconds Issued 3/l/95 DBS 824-l O-400...
  • Page 237 Automatic Pause Timer Related Programming Automatic Pause for PBX Line FF2 (Trunk)# 13# (0 or l># PBX Access Codes Automatic Pause Position for PBX Access Codes DBS 824-l O-400 l-89 Issued 3/l /95...
  • Page 238: Co Flash Timer

    Flash Timer, regardless of how long is held down ) Programming Timer Setting (Default=9, see the following table) NOTE: Timer settings 11 to 15 require a 208 Expansion Card (Part No VB-4265 1) Issued 3/l/95 DBS 824-10-400 l-90...
  • Page 239 FF2 (Trunk)# 21# (0 Card Requirements Notes Circuit 208 Expansion Card (Part No VB-4265 1) key function applies only to digital and digital single-line telephones SLT Flash to activate this feature dial “87” DBS 824-10-400 l-91 Issued 3/l /95...
  • Page 240 Address FF1 3# Description This timer determines how long an SLT user must hold down the switchhook before the DBS 824 recognizes a hoolcflash A setting is also provided to performing a hookflash on an SLT prevent users from Programming...
  • Page 241 A d d r e s s Description This timer determines how long the DBS 824 attempts to detect an incoming CO ring cycle To ensure that the DBS 824 can recognize incoming trunk calls, set this timer to equal the duration of the ring cycle including thefirst...
  • Page 242 CO Ring Cycle Detection Timer Programming . seconds seconds seconds Related Programming Inbound Ring Cycle Expansion Timer FFl 3# l# Issued 3/l/95 DBS 824-10-400 l-94...
  • Page 243: Inbound Ring Cycle Expansion Timer

    This short ring burst occurs because the DBS 824 received only part of the first “on ’ burst (see Figure l-2) from To eliminate these short rings this timer can be used to expand initial ring...
  • Page 244 Inbound Ring Cycle txpanslon lamer 750ms DBS 824-10-400 Issued 3/l/95 1-96...
  • Page 245 This program inserts a pause before outpulsing dialed digits, once a CO trunk is accessed Programming Timer Setting (Default=1 see the following table) Table I-19 Did pause timer values 11 seconds 12 seconds 13 seconds 14 seconds 15 seconds l-97 DBS 824-l O-400 Issued 3/l /95...
  • Page 246 CPC-S and CPC-M, Version 1 0 and higher Address FFl 3# 16# (0-lO)# FLASH Description When the DBS 824 is behind a PBX, the key can be used to place a call on hold FLASH This timer determines how long the flash signal will last if the...
  • Page 247 Call Forward--No Answer point. Note: Separate timers are provided for Hunt Group--No Answer, CO Delayed Ringing, and Extension Delayed Ringing Programming Timer Setting (Default=2 see the following table) Table 1-21 Call forward--no answer timer values Issued 3/l /95 DBS 824-l O-400 l-99...
  • Page 248: Attendant Hold Recall Timer For Intercom Calls

    Table I-22 Recall timer values Number Value seconds seconds 60 seconds 80 seconds 100 seconds 120 seconds seconds seconds 200 seconds 220 seconds 240 seconds Related Programming Attendant Hold Recall Timer for CO Calls FFl 3# 2# (0- 12)# l-100 DBS 824-10-400 Issued 3/l/95...
  • Page 249: Extension Hold Recall Timer For Intercom Calls

    Extension Hold Recall Timer for Intercom Calls Extension Hold Recall Timer for Intercom Calls Software Version CPC-S and CPC-M, Version 1 0 and higher Address FFl 3# 19# (0-12)# Description If an extension places an intercom call on hold, the held call will recall to the extension if it is not retrieved in the time specified by this address timing Recall...
  • Page 250 Interaction with Call Forwarding If a call is transferred to an extension that has Call Forwarding turned on, the call will follow the call forwarding path if the Call Forward--No Answer timer is set to a lesser value than the Recall Timer l-102 DBS 824-l O-400 Issued 3/l /95...
  • Page 251: Extension Transfer Recall Timer For Intercom Calls

    Interaction with Cal2 Fowmding If has Call Forwarding turned on, the call will follow the call forwarding path if the Call Forward--No Answer timer is set to a lesser value than the Recall T i e r l-103 DBS 824-l O-400 Issued 3/l 195...
  • Page 252: Co Delayed Ring Timer

    After 24 seconds After 28 seconds After 32 seconds After 34 seconds After 36 seconds After 44 seconds After 48 seconds After 52 seconds After 56 seconds After 60 seconds After 64 seconds l-104 DBS 824-l O-400 Issued 3/l /95...
  • Page 253 CO Delayed Night 1 Ring Assignments for Hunt Groups FF4 6# CO Delayed Night 2 Ring Assignments FF4 9# 2# (ExtPort)# (Trunk)# CO Delayed Night 2 Ring Assignments for Hunt Groups FF4 9# 2# Issued 3/l /95 DBS 824-l O-400 l-105...
  • Page 254 After 8 seconds After 12 seconds After 20 seconds After 24 seconds After 36 seconds After 44 seconds After 48 seconds After 52 seconds After 56 seconds After 60 seconds After 64 seconds DBS 824-l O-400 Issued 3/l /95 l-106...
  • Page 255 Extension Delayed Ring Timer Related Programming Extension (BLF) Delayed Ring FF1 2# l# 27# (0 or l)# Extension Delayed Ring Table FF4 8# (TargetExtPort)# (SourceExtPort)# l-107 DBS 824-10-400 Issued 3/l/95...
  • Page 256 After 20 seconds After 24 seconds After 28 seconds After 32 seconds After 34 seconds After 36 seconds After 44 seconds After 48 seconds After 52 seconds After 56 seconds After 60 seconds After 64 seconds l-108 DBS 824-10-400 Issued 3/l/95...
  • Page 257: Automatic Day Mode Start Time

    CPC-S and CPC-M, Version 1 0 and higher Software Version Address FFl 3## 25# HHMM# Description Automatic Day Mode allows the DBS 824 to go into “Day mode automatically Automatic Night 1 Mode (FFl 3# I#) and Automatic Night 2 Mode (FFI automatically...
  • Page 258 NIGHT key cannot be used ) Required Intervals Between Auto Day and Night Modes If both Auto modes are set, the manufacturer recommends that the starting times of the modes differ by at least one hour l-110 DBS 824-10-400 Issued 3/l/95...
  • Page 259 Software Version CPC-S and CPC-M, Version 1 0 and higher Address FFl 3# 26# (0-15)# Description Use this program to set the amount of time the DBS 824 will wait before automatically redialing a number Programming Timer Setting (Default=8 see the following table)
  • Page 260 Wait Timer For Auto-Repeat Dialing Busy Tone (BT) Detection Timer FFl 3# 27# Dial Tone (DT) Detection Timer FFl 3# 28# CO Busy Tone (BT) Detection for Auto-Repeat Dialing FF2 (Trunk)# 22# l-112 DBS 824-l O-400 Issued 3/l /95...
  • Page 261 Address FFl 3# 27# (0-15)# Description Use this program to set the amount of time the DBS 824 will wait to detect a busy tone from the CO before automatically rediaiing an outgoing call If a busy tone is not detected within this amount of time, the DBS 824 will not...
  • Page 262 Repeat Dialing Count FFl 2# l# 3447 (0-15)## Auto Wait Timer For Auto-Repeat Dialing FFl 3# 26# (0- 15)# Dial Tone (DT) Detection Timer FFl 3# 28# CO Busy Tone (BT) Detection for Auto-Repeat Dialing FF2 (Trunk)# 22# Issued 3/l /95 1-114 DBS 824-l O-400...
  • Page 263 Address FFl 3# 28# (O-255)44 Description Use this program to set the amount of time (in milliseconds) the DBS 824 will wait to detect a dial tone from the CO, before automatically redialing an outgoing call If a dial tone is not detected within this amount of time auto- repeat dialing will not be carried out.
  • Page 264: Automatic Night 2 Mode Start Time

    CPC-S and CPC-M, Version 1 0 and higher Address FFl 3# 29# HHMM# Description This option sets a time for the DBS 824 automatically switch from ‘Night 1 ’ to ‘Night 2” mode This program uses the 24-hour time format...
  • Page 265 DBS serial port For more information on the terminal programming mode, see Appendix B Programming To set the remote programming ID code To reset the ID code to the default (9999) DBS 824-l O-400 l-117 I s&ed 3/l /95...
  • Page 266 Address FFl 5# (0000-9999)# Description This program allows you to enter a DISA ID code Once a caller has dialed into the DBS 824 using a DISA trunk, dialing this code provides direct access to intercom dial tone Programming To set the DISA ID code...
  • Page 267 Software Version CPC-S and CPC-M, Version 1 0 and higher Address FF1 6# l# (0000-9999)# Description Once a DISA caller has entered the system he/she can make an outside call after entering a valid ID code This program sets the first of two valid DISA Outbound Call ID Codes The system will accept either code to give the DISA caller an outside line (The Call purpose of having two Outbound...
  • Page 268 DISA Auto Answer FF2 (Trunk)# ll# (0 or l)# DISA Inbound Call ID Code FFl 5# (0000-9999)# DISA Outbound Call ID Code 1 DISA Start lime FF2 (Trunk)# 19# (HHMM)# DISA End Time FF2 (Trunk)# 20# (HHMM)# Issued 3/l /95 DBS 824-l O-400 l-120...
  • Page 269 Programming To assign the ID code for system programming To reset the ID code to the default value Notes Entering the Programming Mode Only one non-attendant extension can be a programming extension at a particular time l-121 DBS 824-10-400 Issued...
  • Page 270 CPC-S and CPC-M, Version 1 0 and higher Address FFl 8## 1# (01l)# Description This feature is reserved for future use New Function Reset Confirmation Software Version Address: FFl 8# 2# (O-l)# Description This feature is reserved for future use 1-122 DBS 824-l O-400 Issued 3/l /95...
  • Page 271: Door Phones

    Call Forwarding Restrictions for Door Phones Door phones cannot be set to Call Forward, also, they cannot be members of a hunt group or call coverage group DBS 824-10-400 1-123 Issued...
  • Page 272 (the phone will continue to buzz, until the user picks it up) Conference Calling Restrictions for Door Phones Door phone calls cannot be part of a conference call, nor are they subject to Busy Override Issued 3/l /95 1-124 DBS 824-l O-400...
  • Page 273: Door Opener Access Code

    Opener Relay Timer” address FFl 8# 3# 7# (0-W Programming Door Phone Number Door Opener Access Code (Def aul t=9999) (l-4) Related Programming Door Phone Ring Assignments (0 or l># Door Opener Relay ‘limer FFl 8# 3# @oorPhone)# 7# (0-5)# 1-125 DBS 824-l O-400 Issued 3/l /95...
  • Page 274 Door Phone Ring Timer FFl 8# 3# (DoorPhone)# 5# (0-15)# Door Phone Ring Pattern Notes Door Phone Implementation If changing the Tone Type setting, activate the change by unplugging the door phone from its port and plugging it back in l-126 DBS 824-l O-400 Issued 3/l 195...
  • Page 275 Door Phone Ring Pattern F F I 8# 3# (DoorPhone)# 6# (0-5)# Door Phone Implementation If changing the Ring Timer setting, activate Notes the change by unplugging the door phone from its port and plugging it back 1-127 DBS 824-10-400 Issued 3/l/95...
  • Page 276 Related Programming Door Phone Ring Timer FFl 8# 3# (DoorPhone)# 5# (0- 15)# Notes door phone from its port and plugging it back in Issued 3/l /95 l-128 DBS 824-l O-400...
  • Page 277 Door Opener Relay Timer Opener Relay Timer Door Software Version CPC-S and CPC-M, Version 1 0 and higher Address FFl 8## 3# (DoorPhone)# 7# (O-5)# Description Use this address to determine the number of seconds a “buzzing” (unlocked) door will remain unlocked for the door phone user to enter the building Default is 4 seconds This timer begins immediately after the inside extension (called party) enters the Door Opener Access Code to unlock the door...
  • Page 278 Most of these FF2 addresses require a trunk number and/or extension port entry The acceptable range of trunks/extension ports varies according to the configuration of your DBS 824 system The basic 824 unit (no 208 Expansion Cards installed) supports 4 trunks and 8 extension ports With one...
  • Page 279 DBS 824-l O-400 Issued 3/l/95...
  • Page 280: Trunk Port Operation

    CPC-S l-6 CPC-M l-8 Precaution on Putting Lines Out Service If a trunk is removed from Notes service, a new incoming caller on that trunk will hear ringing, even though the trunk is not functional DBS 824-l O-400 Issued 3/l /95...
  • Page 281 Software Version CPC-S and CPC-M, Version 1 0 and higher Address FF2 (Trunk)# 2# (0 or l)# Description Use this feature to set a trunk for D’T’MF or pulse dialing (10 pulses per second) Programming FF2 (l-6 or I-8)# 2# (0 or l)# Trunk Number CPC-S l-6 l=Pulse dialing (10 pps)
  • Page 282: Pooled Trunk Access For Group "9

    “9” indicates an LCR call, trunk selection will default to pooled trunk line access group 9 if all lines that could be used for LCR access are busy be cut See Section 300~Installation must for instructions DBS 824-l O-400 Issued...
  • Page 283 The same trunks may appear in more than one pooled trunk group, including trunk group 9 Required Hardware Setting To use pooled trunks, Strap J3 on the CPC card be cut. See Section 300 Installation must for instructions 2 - 6 DBS 824-10-400 issued 3/l/95...
  • Page 284 Each trunk port must be identified as a regular CO trunk or as a PBX line Programming FF2 (1-6 or l-8)# lO# (1 or 2)# Trunk Number CPC-S l-6 CPC-M l-8 Notes affected by this parameter DBS 824-l O-400 issued 3/l 195...
  • Page 285: Disa Auto Answer

    DISA End Time FF2 (Tiunk)## 2O# (I-IHMM)# Notes Interaction With If your DBS 824 system supports Caller ID, do automatically enable or disable DISA to the caller based on the phone number he is calling from ) Hardware Requirement For DISA...
  • Page 286: Private Trunk Line

    (TRS Type 0 will apply to that trunk on all extensions ) Therefore, the trunk’s TRS type must be manually reprogrammed for each extension wishing to use that trunk (using addresses FM 7# and FF7 8#) DBS 824-l O-400 Issued 3/l /95...
  • Page 287: Automatic Pause For Pbx Line

    FF2 (l-6 or l-8)# 13## (0 or l)# Trunk Number O=Automatic pause is enabled CPC-S l-6 CPC-M 1-8 Related Programming Automatic Pause Timer FFl 3# lO# (0-15)# Trunk Port Type FF2 (Trunk)# lO# (1 or 2)# 2-10 DBS 824-l O-400 Issued 3/l /95...
  • Page 288: Dial Tone Detection

    Programming FF2 (l-6 or l-8)-# 14# (0 or l)# Trunk Number Dial Pause timer CPC-S l-6 CPC-M 1-8 is detected Related Programming D i a l PauseTimer FFl 3# 15# (0-15)# DBS 824-l O-400 2-11 Issued 3/l /95...
  • Page 289 Examples of system dialing include Redial, Saved Number Redial Speed Dialing and LCR Digit Addition Programming FF2 (l-6 or l-8)# 15# (113)# Trunk Number CPC-S 1-6 CPC-M l-8 2-12 DBS 824-l O-400 Issued 3/l 195...
  • Page 290: Unsupervised Trunk Conference

    Unsupervised Conference Timer FFl 3# 9# (0-15)# Unsupervised Conference FF3 (ExtPort)# 13# (0 or l)# Unsupervised Conference Timer Operation A conference call will be Notes automatically disconnected if it exceeds the time set in the Unsupervised Conference Timer 2-13 DBS 824-10-400 Issued 3/l/95...
  • Page 291: Inbound Ring Pattern

    Transfer Ring Pattern address Precedence of Extension Ring Pattern Setting The ring pattern (if any) assigned to the extension (FF3 ExtPort# 38# Pattem#) will override this Inbound Ring Pattern for incoming trunk calls 2-14 DBS 824-l O-400 Issued 3/l /95...
  • Page 292: Trunk Disconnect Detection Timer

    Software Version CPC-S and CPC-M, Version 1 0 and higher Address FF2 (Trunk)# 18# (0-15)# Description When the trunk side of a CO call disconnects, the CO sends the DBS 824 a disconnect signal by opening the loop (cutting voltage) for a specified length of time This timer determines how long the DBS 824 expects the disconnect signal to last.
  • Page 293 (left at default ****), DISA operation will be on all the time Caller ID Automatic DZSA This DISA Start Time setting does not affect Automatic DISA operation with Caller ID (FF12# 8# l-lO# PhoneNo #) Issued 3/l /95 2-16 DBS 824-l O-400...
  • Page 294 DISA Start Time address (previous page), to limit DISA operation on a trunk to a certain time period each day The DBS 824 will disable DISA to the trunk one minute afrer the NOTE: time set in this address (In the example below, DISA will actually end when...
  • Page 295: Trunk Circuit Type

    CPC Card Requirement. This program address does not apply to the CPC-S model, which does not support Caller ID (Caller ID is a service offered by local COs, that sends caller information to the DBS 824 system for incoming calls )
  • Page 296: Co Busy Tone Detection

    Address FF2 (Trunk)# 22# (0 or l)# Description This address determines whether the DBS 824 system will look for a busy tone from the CO for outgoing calls, for the purpose of activating the Auto- Repeat Dial feature When this programming address is set to “on’ the DBS 824 will monitor...
  • Page 297 CO Busy Tone Detection Limitation on Monitoring of Trunks For Busy Tone The DBS 824 can monitor up to 2 trunks at the same time for busy tone If a third trunk receives a busy tone on an outgoing call while 2 other trunks are in Auto-Repeat...
  • Page 298 When the programming address requires an extension port to be entered, the acceptable range of port numbers varies depending on the model of the CPC card in your DBS 824 system CPC-S models have 1-16 ports CPC-M models have l-24 ports...
  • Page 299 Digital SLT Receiving Volume 3-44 3-45 Auto Set Relocation Code 3-47 Permanent Call Forward Extension 3-48 3-49 VAU Hunting Priority 3-52 VAU Port Assignment 3-53 Hot Dial Pad 3-54 Auto-Redial on Extensions DBS 824-10-400 Issued 3/l/95...
  • Page 300: Extension Numbers

    If a second attendant is assigned, its default extension number is 11 or 101 However, the second attendant can be assigned a different extension number If extension 101 or 11 is deleted, the alternate attendant is canceled DBS 824-1 O-400 Issued 3/l /95...
  • Page 301 Extension Numbers An Extension Clearing Number Clearing an extension port of its extension does not return the number to a default value number -- instead, the port is inoperative until an extension number is reassigned to it and the phone is unplugged from the system, then plugged back in Re-Assigning An Extension Number An extension number can be changed...
  • Page 302: Terminal Type

    Software Version CPC-S and CPC-M, Version 1 0 and higher Address FF3 (ExtPort)# 2# (ExtType)# Description Some DBS 824 extensions are automatically configured when installed on an extension port The Terminal Type address allows you to change default terminal assignments or assign special equipment to extension ports...
  • Page 303: Em/24 Port Assignment

    To assign an EM/24 to a key phone FF3 (I-16 or l-24)# 3# (l-16 or l-24)# Key Phone’s Extension Port CPC-s 1-16 CPC-S 1-16 CPC-M l-24 CPC-M l-24 To clear an EM/24 assignment FF3 (l-16 CONF ON/OFF or I-24)# 3# DBS 824-10-400 issued 3/l 195...
  • Page 304: Forced Least Cost Routing I

    FF key programmed for LCR in order to initiate an outside call (The caller will now hear a dial tone generated by the DBS 824 -- but the system will not access an outside line until the caller dials an area code and office...
  • Page 305: Forced Account Codes

    4-digit Account Code After the caller enters the Account Code and the DBS 824 verifies it, the system will use the TRS type assigned to the Account Code rather than the TRS type for the extension or trunk...
  • Page 306: Extension Lockout Code

    “unlocked” -- CPC-S 1-16 otherwise, the extension will remain locked until CPC-M l-24 another lockout code is assigned to it, and then the new code is used to unlock the extension Issued 3/l /95 DBS 824-l O-400...
  • Page 307: Offhook Signal (co)

    Software Versibn CPC-S and CPC-M, Version 1 0 and higher Address FF3 (ExtPort)# 7# (0 or l)# Description This program determines if the DBS 824 system sends a tone signal to busy extensions when an additional trunk call arrives Programming...
  • Page 308 Conditions Under Which the Tone Is Not Sent The Call Waiting notification tone cannot be sent to an extension that has an absence message, a held call, or the extension is engaged in a conference call 3-11 DBS 824-l O-400 issued 3/l /95...
  • Page 309: Busy Override Send

    Interaction with Page Groups Extensions with Busy Override Send enabled can only barge into calls on extensions within their own page group For example, a Busy-Override-Send-enabled extension in page group 1 cannot 3-12 DBS 824-l O-400 Issued 3/l /95...
  • Page 310 Related Programming Alert Tone for Busy Override & OHVA FFl 2# l# 16# (0 or l)# Busy Override Send FF3 (ExtPort)# 9# (0 or l)# Page Group Extensions FF3 (ExtPort)# (18-25)## (0 or l)# Issued 3/l /95 DBS 824-l O-400 3-13...
  • Page 311: Prime Line Pickup

    FF3 (1-16 or l-24)# 11# (0 or l)# Extension Port CPC-S 1-16 CPC-M 1-24 Notes Providing Intercom Calling If this feature is enabled, intercom calls cannot be made from the extension unless an intercom call key is assigned to another FF key 3-14 DBS 824-10-400 Issued 3/l/95...
  • Page 312 CO line call, hold recall or transferred Programming FF3 (1-16 or l-24)# 12# (0 or l)# O=Disable Au to Pickup Extension Port CPC S 1-16 CPC-M l-24 DBS 824-l O-400 3-l 5 Issued 3/l /95...
  • Page 313: Unsupervised Conference

    CO trunk keys used to initiate the conference Interaction with Pause If the DBS 824 is behind a PBX, “Automatic Auto Pause for PBX Line” (FF2# Trunks 13#) cannot be used if the Conference...
  • Page 314: Station Message Detail Recorder (smdr) Report

    SMDR report Related Programming SMDR Display Start limer for CO Calls Ndtes Checking Communication Parameters When you set this option, also check the communications parameters in programs FFl 2# 2# 1# through 9# DBS 824-l O-400 3-17 issued 3/l /95...
  • Page 315: Offhook Signal Volume

    FF3 (ExtPort)# 16# (0 or l)# Notes Power-Down Requirement If you change the volume level in this address, the extension phone must be unplugged, then plugged back in so that the change will take effect. Issued 3/l /95 3-18 DBS 824-l O-400...
  • Page 316 FF3 (l-16 or l-24)# 16# (0 or l)# Extension Port (approximately every 6 seconds) CPC-S 1-16 CPC-M 1-24 Related Programming FF3 (ExtPort)# 7# (0 or l)# FF3 (ExtPort)# 15# (0 or l)# 3-l 9 DBS 824-l O-400 Issued 3/l 195...
  • Page 317: Psd Name Display On Large-sized Lcd Phones

    Personal Speed Dial Numbers FFlO 2# (ExtPort)# (PSD)# Notes Maximum Name Lengths When the lo-name option is used, the maximum length of the names is 7 characters With the 5name option, the names can be 16 characters long DBS 824-l O-400 Issued 3/l 195 3-20...
  • Page 318 In other words, if an extension is a member of page group 0, it cannot be overridden Also, a Busy-Override-Send enabled extension can only override calls at extensions within its own page group For example, an extension on page group 1 cannot override calls in page group 2 DBS 824-l O-400 3-21 Issued...
  • Page 319 Function screen 1 (fixed) Function screen 3 (fixed) Function screen 4 (fixed) Function screen 5 (fixed) Function screen 6 (fixed) Function screen 7 (fixed) Function screen 8 (fixed) Function screen 9 (fixed) Function screen 10 (fixed) 3-22 Issued 3/l /95 DBS 824-l O-400...
  • Page 320 Display When Idle Function screen 11 (fixed) Function screen 12 (fixed) Related Programming Custom Screen addresses DBS 824-l O-400 3-23 Issued 3/l /95...
  • Page 321 Function screen 2 (fixed) Function screen 3 (fixed) Function screen 4 (fixed) Function screen 5 (fixed) Function screen 6 (fixed) Function screen 7 (fixed) Function screen 8 (fixed) Function screen 9 (fixed) Function screen 10 (fixed) Issued 3/l /95 3-24 DBS 824-l O-400...
  • Page 322 Custom Screen 10 (user-programmable) Custom Screen 11 (user-programmable) Custom Screen 12 (user-programmable) Custom Screen 13 (user-programmable) Custom Screen 14 (user-programmable) Custom Screen 15 (user-programmable) Related Programming Custom Screen addresses FFl 2# 7# l# thru # DBS 824-10-400 3-25 issued 3/l /95...
  • Page 323 Function screen 1 (fixed) Function screen 2 (fixed) Function screen 3 (fixed) Function screen 4 (fixed) Function screen 5 (fixed) Function screen 6 (fixed) Function screen 8 (fixed) Function screen 9 (fixed) Function screen 10 (fixed) Issued 3/l /95 DBS 824-l O-400 3-26...
  • Page 324 Display When Calling an Extension Function screen 11 (fixed) Function screen 12 (fixed) Function screen 13 (fixed) Custom Screen 13 (user-programmable) Custom Screen 14 (user-programmable) Custom Screen 15 (user-programmable) Custom Screen addresses...
  • Page 325: Display When Accessing Co Dial Tone

    Attendant menu 3 Function screen 1 (fixed) Function screen 2 (fixed) Function screen 3 (fixed) Function screen 4 (fixed) Function screen 5 (fixed) Function screen 6 (fixed) Function screen 8 (fixed) Function screen 9 (fixed) Issued 3/l /95 3-28 DBS 824-l O-400...
  • Page 326 LU Custom Screen 12 (user-programmable) Custom Screen 13 (user-programmable) Custom Screen 14 (user-programmable) Custom Screen 15 (user-programmable) Related Programming Custom Screen addresses FFl 2# 7# l# thru 4# DBS 824-10-400 3-29 Issued 3/l/95...
  • Page 327 No change (previous menu selection is retained) Main menu Personal speed dial System speed dial Extension index Function screen 6 (fixed) Function screen 7 (fixed) Function screen 8 (fixed) Function screen 9 (fixed) Function screen 10 (fixed) Issued 3/l /95 DBS 824-l O-400 3-30...
  • Page 328 Custom Screen 8 (user-programmable) Custom Screen 9 (user-programmable) Custom Screen 10 (user-programmable) Custom Screen 11 (user-programmable) Custom Screen 12 (user-programmable) Custom Screen 13 (user-programmable) Custom Screen 14 (user-programmable) Related Programming Custom Screen addresses F’F 1 2# 7# l#thru4# 3-31 DBS 824-10-400 Issued 3/l/95...
  • Page 329: Display When Receiving A Page

    Function screen 1 (fixed) Function screen 2 (fixed) Function screen 3 (fixed) Function screen 5 (fixed) Function screen 6 (fixed) Function screen 7 (fixed) Function screen 8 (fixed) Function screen 9 (fixed) Function screen 10 (fixed) 3-32 DBS 824-l O-400 issued 3/l /95...
  • Page 330 Function screen 12 (fixed) Function screen 13 (fixed) Function screen 14 (fixed) Custom Screen 1 (user-programmable) Custom Screen 2 (user-programmable) Custom Screen 3 (user-programmable) Custom Screen 4 (user-programmable) Related Programming Custom Screen addresses 3-33 DBS 824-l O-400 issued 3/l /95...
  • Page 331 Function screen 1 (fixed) Function screen 2 (fixed) Function screen 3 (fixed) Function screen 4 (fixed) Function screen 6 (fixed) Function screen 7 (fixed) Function screen 8 (fixed) Function screen 9 (fixed) Function screen 10 (fixed) DBS 824-l O-400 Issued 3/l /95 3-34...
  • Page 332 Display After Receiving a Call Waiting Tone Function screen 11 (fixed) Function screen 12 (fixed) Function screen 13 (fixed) Function screen 14 (fixed) Related Programming Custom Screen addresses DBS 824-l O-400 3-35 Issued 3/l /95...
  • Page 333 Attendant menu 3 Function screen 1 (fixed) Function screen 2 (fixed) Function screen 3 (fixed) Function screen 4 (fixed) Function screen 5 (fixed) Function screen 6 (fixed) Function screen 7 (fixed) Function screen 8 (fixed) Issued 3/l /95 3-36 DBS 824-l O-400...
  • Page 334 Custom Screen 10 (user-programmable) Custom Screen 11 (user-programmable) Custom Screen 13 (user-programmable) Custom Screen 14 (user-programmable) Custom Screen 15 (user-programmable) Related Programming Custom Screen addresses FFl 2# 7# l# thru 4# 3 - 3 7 DBS 824-I O-400 Issued 3/l /95...
  • Page 335: Extension Directory Display

    The large-display telephone can be set to display 5 or 10 extension names on the Extension Directory menu Programming FF3 (l-16 or I-24)# 34## (0 or l)# Extension Port CPC-S 1-16 CPC-M 1-24 Issued 3/l /95 DBS 824-l O-400 3-38...
  • Page 336: Extension Class Of Service Assignment

    Extension Class of Service Assignment Extension Class of Service Assignment Software Version CPC-S and CPC-M, Version 1 0 and higher FF3 (ExtPort)# 35## (0-8)# Address Description Use this feature to assign one of eight Classes of Service to an extension Each Class of Service contains a unique combination of extension features which are assigned to the Class of Service in address FFl 2# 5# When you assign a Class of Service to an extension in this address, you are...
  • Page 337 Extension Port CPC-S 1-16 CPC-M l-24 NOTE Enter the extension port that will hear the tone (the calliq party) -- not the extension with the ML keys (the called party) Related Programming DBS 824- 1 O-400 Issued 3/l /95 3-40...
  • Page 338 This setting determines what happens when a single-line telephone (SLT) user hookflashes when the SLT has one active call and one held call Programming FF3 (l-16 or l-24)# 37# (0 or l)# Extension Port between the two parties) CPC-S 1-16 CPC-M l-24 conference 3-41 DBS 824-10-400 issued 3/l/95...
  • Page 339: Extension Ring Pattern

    (FF2 Trunk# 17#) Setting 0 (default) will use the ring pattern assigned to the trunk Programming FF3 (l-16 or l-24)# 36## (0-9)# Extension Port Ring Pattern CPC-S 1-16 CPC-M l-24 following table) Table 3-10 Extension ring patterns DBS 824-10-400 issued 3/l/95 3-42...
  • Page 340 Inbound Ring Pattern Hardware Requirement For Distinctive Ringing On Extensions An MFR Notes or MFRU card is required for distinctive ringing assigned to extensions Section 300~Installation (settings l-9 in this address) See for more information DBS 824-l O-400 3-43 Issued 3/l 195...
  • Page 341 “normal” or “loud ’ The “loud” setting gives a +6 dB gain over the ‘ normal” setting (approximately twice as loud) Programming FF3 (l-16 or l-24)# 39# (0 or l)# Extension Port CPC-S 1-16 l=Loud CPC-M l-24 Issued 3/l/95 DBS 824-10-400 3-44...
  • Page 342 102 to extension 103 At extension 102, pick up the handset. Press “#lo ” Dial extension number 103 Enter the four-digit Auto Set Relocation Code assigned to extension 103 DBS 824-l O-400 3-45 issued 3/l 195...
  • Page 343 To return extension 103 to service, disconnect then reconnect the extension cable When extension 103 is returned to service, it will have the program settings of extension 102 Restrictions Phone settings cannot be exchanged between digital and analog (SLTA) ports 3-46 DBS 824-l O-400 issued 3/l /95...
  • Page 344 Permanent Call Forwarding destination return this program address to its default condition “*“, and will also return the Permanent Call Forward Extension address to default “****” (no extension assigned) 3-47 Issued 3/l /95 DBS 824-l O-400...
  • Page 345 Permanent Call Forward Type FF3 (ExtPort)# 41# (O-3)+! Hunt Group Pilot Numbers FF4 3# (l-4)## l# (11-69 or lOl-699)# System Speed Dial Numbers FFlO l# (SSD)# (PhoneNo )## Personal Speed Dial Numbers FFlO 2# (ExtPort)# (PSD)# (PhoneNo )# DBS 824-l O-400 Issued 3/l 195 3-48...
  • Page 346: Ml/mc0 Separation

    FF3 (l-16 or l-24)# 43# (0 or l)# Extension Port O=MCO keys CPC-S 1-16 CPC-M l-24 Note: The default for the first attendant position is “1,” rather than “0 ” Related Programming FF Key Assignments for Extensions FF5 (ExtPortj# (Key)++ (Featu.re)# DBS 824-10-400 3-49 Issued 3/l/95...
  • Page 347 Programming (l-16 orl-24)# 44#/ (Oor l)# VAU Port Number do not receive priority treatment CPC-S 1-16 1 =VAU transfer priority CPC-M l-24 Related Programming VAU Port Assignment FF3 (ExtPort)# 46# (0 or I)# Issued 3/l /95 DBS 824-l O-400 3-50...
  • Page 348: Slt Disconnect Signal

    If this program address is enabled, SLT extension ports will send a disconnect signal (open loop) upon hangup Sending this signal allows quick disconnection from third-party voice mail systems Programming (l-16 Extension Port CPC-S 1-16 1 =Enabled CPC-M l-24 Related Programming SLT Disconnect Duration DBS 824-l O-400 Issued 3/l /95 3-51...
  • Page 349: Vau Port Assignment

    Applicable Call Types Nates When the VAU port assignment is set to “on,” the following call types are routed to the first VAU message Trunk calls Transferred trunk calls Intercom calls Transferred intercom calls Issued 3/l /95 DBS 824- 1 O-400 3-52...
  • Page 350: Hot Dial Pad

    FF3 (l-16 or l-24)# 47# (0 or l)# Extension Port CPC-S 1-16 l=Hot Dial Pad is enabled CPC-M l-24 Paging Notes The Hot Dial Pad feature cannot be used to initiate a page DBS 824-l O-400 Issued 3/l 195 3-53...
  • Page 351 Software Version CPC-S and CPC-M, Version 1 0 and higher Address FF3 (ExtPort)# 48# (0 or l)# Description Use this program to activate the Auto-Redial feature on individual DBS 824 REDIAL extensions If the Autp-Redial feature is enabled, pressing the...
  • Page 352 4. Ringing and Hunt Groups (FF4) Use the FF4 program addresses in this chapter to set up ring assignments and hunt group parameters This chapter covers the following topics d Day Ring Assignments for Hunt ayed Night 1 Ring Assignments for Hunt Issued 3/l /95...
  • Page 353 DBS 824-10-400 Issued 3/l/95...
  • Page 354 Address FF4 l# (ExtPort)# (Trunk)# (0 or l)# Description This program determines which extension(s) will receive incoming calls from a particular trunk when the DBS 824 system is in “Day” mode Programming FF4 l# (l-17 or l-25)# (l-6 or l-8)# (0 or l)#...
  • Page 355 Address FF4 l# (HuntGrp)# (Trunk)# (0 or l)# Description This program determines which hunt group will receive incoming calls from a particular trunk when the DBS 824 system is in ‘ Day” mode Programming FF4 1# (23-26 or 3%34)# (1-6 or l-8)# (0 or l)#...
  • Page 356 FF4 2# (ExtPort)# (Trunk)# (0 or l)# Description This program determines which extension(s) will receive incoming calls from a particular trunk when the DBS 824 system is in “Night 1” mode Programming FF4 2# (l-17 or l-25)# (1-6 or l-8)# (0 or l)#...
  • Page 357 Address Description This program determines which hunt group will receive incoming calls from a particular trunk when the DBS 824 system is in “Night 1” mode Programming FF4 2# (23-26 or 31934)# (1-6 or l-8)# (0 or I)# Hunt Groups 1 thru 4...
  • Page 358 1 l-69 or 101-699 CPC-S and CPC-M l-4 To clear a pilot number FF4 3#I (l-4)# 1# CONF ON/OFF Hunt Group Number (l-4) Related Programming Extension Number Digits Extension Numbers FF3 (ExtPort)# l# (lo-69 or 100-699)# DBS 824-10-400 Issued 3/l/95...
  • Page 359 CO Night 2 Ring Assignments For Hunt Groups FF4 9# 1# (23-26 or 3 l- CO Delayed Night 2 Ring Assignments For Hunt Groups FF4 9# 2# (23- a 26 or 31-34)# (l-6 or l-S)# (0 or l)# Issued 3/l /95 DBS 824-l O-400...
  • Page 360 Longest Idle Hunt Group Operation has been idle for the longest period of time, and progresses through the other extensions in the same manner Programming Hunt Group Number CPC-S and CPC-M l-4 Related Programming or lOO-699)# DBS 824-10-400 issued 3/l 195...
  • Page 361 FF4 3# (I-4)# 3# CONF ON/OFF Hunt Group Number (l-4) Related Programming Transfer Timer FF4 3# (l-4)# 4## (0-32)# Hunt Group Notes number Overflow Extension Number Resbiction The overflow extension cannot be a hunt group pilot number 4-10 Issued 3/l /95 DBS 824-l O-400...
  • Page 362 CPC-S and CPC-M l-4 0 = No transfer (call will remain in same hunt group) l-32 = No of seconds (Default = 2 seconds) Related Programming Transfer Extension FF4 3# (l-4)# 3# (100~699)# 4-11 DBS 824-l O-400 Issued 3/l /95...
  • Page 363 Hunt Group Number Position in Hunt Group (5-20) CPC-S and CPC-M l-4 NOTE: The extension must be idle while you are removing it from the hunt group, otherwise, it will not be removed 4-12 DBS 824-l O-400 Issued 3/l 195...
  • Page 364 Call Coverage Group Member Restriction A member of a hunt group Notes cannot also be a member a call coverage group Also, a member of call coverage group also be a member of another call coverage group cannot DBS 824-l O-400 Issued 3/l/95...
  • Page 365: Co Delayed Day Ring Assignments

    Attendant Overflow feature will be disabled Also, if the Delayed Ring function is enabled and no extensions are assigned or capable of ringing (DND, unplugged etc ), the ringing line will automatically ring the attendant Issued 4-14 DBS 824-l O-400...
  • Page 366 Related Programming Delayed Ring FFl 2# l# 21# (0 or l)# CO Delayed Ring Timer: FFI 3# 22# (0-15)# CO Day Ring Assignments for Hunt Groups FF4 1# (HuntGrp)# (Trunk)# (0 or l)# DBS 824-l O-400 4-15 issued 3/l /95...
  • Page 367: Co Delayed Night 1 Ring Assignments

    CO Delayed Night 1 Ring Assignments CO Delayed Night 1 Ring Assignments Software Versi‘on CPC-S and CPC-M, Version 1 0 and higher Address FF4 6## (ExtPort)# (Trunk)# (0 or l)# Description This program assigns delayed ringing to extensions for unanswered calls on specific trunks during the “Night 1’...
  • Page 368 CO Delayed Ring Timer FFl 3# 22# (0- 15)# Automatic Night 1 Mode Start Time FE1 3# l# HHMM# CO Night 1 Ring Assignments for Hunt Groups FF4 2# (HuntGrp)# Hunt Group Members FF4 3# (l-4)# (520)# (loo-699)# issued 3/i /95 DBS 824-i O-400 4-l 7...
  • Page 369: Extension Ring Table

    Port Ranges BLF extension CPC-S 1-16 CPC-M l-24 Related Programming Terminal Type FF3 (ExtPort)# 2# (ExtType)# EM/24 Port Assignment FF3 (ExtPort)# 3# (ExtPort)# Call Coverage Group Members F F 4 4## (l-4)# (l-8)# (loo-699)# Issued 3/l /95 4-18 DBS 824-l O-400...
  • Page 370: Extension Delayed Ring Table

    FF4 8# (l-16 or l-24)# (l-16 or l-24)# (0 or l)# Extension Port Extension Port on the DSSlBLF Receiving Calls With DSS/BLF Keys (absent) l=Delay-ring on the CPC-S 1-16 Related Programming Ring Extension (BLF) Delayed Extension Delayed Ring Timer FFl 3# 23# (O-15)4+ 4-19 Issued 3/i/95 DBS 824-l O-400...
  • Page 371: Co Night 2 Ring Assignments

    FF4 9# 1# (ExtPort)# (Trunk)# (0 or l)# Description This program determines which extension(s) will receive incoming calls from a particular trunk when the DBS 824 system is in ‘ Night 2 ’ mode Programming FF4 9# or l-25)# (1-6 or l-8)# (0 or...
  • Page 372 Address FF4 9# l# (HuntGrp)## (Trunk)# (0 or l)# Description This program determines which hunt group will receive incoming calls from a particular trunk when the DBS 824 system is in “Night 2” mode Progiamming FF4 9# 1# (23-26 or 3%34)# (1-6 or l-8)# (0 or l)#...
  • Page 373 Attendant Ovefflow feature will be disabled Also, if the Delayed Ring function is enabled and no extensions are assigned or capable of ringing ring the @ND, unplugged etc ), the ringing line will automatically attendant 4-22 DBS 824-l O-400 Issued 3/l /95...
  • Page 374 CO Delayed Ring Timer FFl 3# 22# (0-15)# Automatic Night 2 Mode Start Time FFl 3# 29# HHMM# Hunt Group Members FF4 3# (l-4)++ (5-20)# (loo-699)# F F 4 9# l# (HuntGrp)# CO Night 2 Ring Assignments for Hunt Groups DBS 824-10-400 Issued 3/l/95 4-23...
  • Page 375 5. FF Key Programming (FF5) Use the FF5 addresses in this chapter to assign special features to the Flexible Function (FF) keys on DBS 824 phones These keys provide phone users with one-touch activation of features which normally require several...
  • Page 376 DBS 824-10-400...
  • Page 377 To assign a feature to an FF key Note: If an FF key has already been assigned to a trunk line, the DBS 824 system will not allow you to assign a feature code to it -- you must first clear...
  • Page 378 81 thru 86 or 89 Note: See “ML/MC0 Separation” (programming address FF3 ExtPortf# 43#) to determine which type of key is available with your software Meet Me Answer Message Waiting Answer AUTO REDIAL Mute Night 1 Mode DBS 824-1 O-400 Issued 3/l /95...
  • Page 379 Pressing FFll enters a ‘&*” in the feature code, pressing FF12 enters a “# ” When you enter these symbols, the display does not indicate that any data was entered, although the phone will recognize these keys DBS 824-l O-400 issued 3/l /95...
  • Page 380 FF key performs the feature associated with the code Figure 5-l below shows the key layout of a DSW2 console Table 5-l on page 5-4 shows the feature codes that can be entered Figure 5-I DBS 824-l O-400 Issued 3/l /95...
  • Page 381 Pressing FFll enters a “*” in the feature code, pressing FF12 enters a “# ” When you enter these symbols, the display does not indicate that any data was entered, although the phone will recognize these keys DBS 824-l O-400 Issued...
  • Page 382 6. Name and Message Assignments (FF6) Use the FF6 program addresses in this chapter to create text names and messages that will appear on the LCD displays of DBS 824 phones This chapter covers the following topics Topic Extension Name...
  • Page 383 Issued DBS 824-l O-400...
  • Page 384: Extension Name

    DSS/72 Figure 6-l below shows the DSS/72 keys used for name assignments Extension names can also be assigned from the attendant phone without entering the programming mode For instructions on this method of name assignment, see Section 700-Feature Operation Figure 6-I Issued 3/l /95 DBS 824-l O-400...
  • Page 385 FF6 l# (l-16 or l-24)# CONF (NNNNNNNNNN)# Extension Port Text Name CPC-s 1-16 (up to 10 characters) CPC-M l-24 clear an extension name FF6 I# (l-16 or 1;24)# CONF ON/OFF Extension Port CPC-S 1-16 CPC-M l-24 Issued 3/l /95 DBS 824-l O-400...
  • Page 386 CPC-S (Standard Mode) 00-89 CPC-M (Standard Mode) 00-89 CPC-M (Add-On Mode) 000- 199 To clear names FF6 2# (SSD)# CONF ON/OFF SSD Number CPC-S (Standard Mode) 00-89 CPC-M (Standard Mode) 00-89 CPC-M (Add-On Modej 000-199 DBS 824-l O-400 Issued 3/l /95...
  • Page 387: Personal Speed Dial Names

    CPC-M (Add-On Mode) 900-939 To clear PSD names FF6 3## (l-16 or l-24)# (PSD)# CONF ON/OFF Extension Port PSD Number CPC-s 1-16 CPC-S (Standard Mode) CPC-M l-24 CPC-M (Standard Mode) 90-99 CPC-M (Add-On Mode) 900-939 DBS 824-l O-400 issued 3/l /95...
  • Page 388 Software Version CPC-S and CPC-M, Version 1 0 and higher Address FF6 4## (59)# CONF (Message)# Description Use this program to create up to 5 custom absence messages for DBS 824 phone users As a feature option, a phone user can set his/her extension phone to send a...
  • Page 389 Absence Messages To clear a custom absence message FF6 4# (59)# CONF ON/OFF Custom Absence Message Number (5-9) DBS 824-l O-400 Issued 3/l /95...
  • Page 390 FF6 5## (l-6 or 1-8)# CONF (NNNNNN)# Trunk Text Trunk Number CPC-S l-6 (up to 6 characters) CPC-M l-8 a trunk name To clear FF6 5# (l-6 or l-8)# CONF ON/OFF Trunk Number CPC-S l-6 CPC-M l-8 DBS 824-10-400 Issued 3/l/95...
  • Page 391 DSS/72 See Figure 6-l on page 6-3 for DSS/72 keys used for text assignment Programming To assign hunt group names FF6 6## (l-4)# CONF (NNNNNNNNNN)# Hunt Group Number Hunt Group Text CPC-S and CPC-M l-4 (up to 10 characters) To clear hunt group names 6-10 DBS 824-l O-400 Issued 3/i /95...
  • Page 392 For instructions on this method of text assignment, see Section 700-Feature Operation Programming To assign call waiting/OHVA text reply messages FF6 7# (115)# CONF (NNNNNNNNNNNNNNN)# Message Number l-5 Message Text (up to 15 characters) issued 3/l 195 6-11 DBS 824-l O-400...
  • Page 393 Call Waiting/OHVA Text Reply To clear call waiting/OHVA text reply messages FF6 7# (l+)# CONF ON/OFF Issued 3/l /95...
  • Page 394 Area Code Table For TRS Types 3-6 (Global Copy) 7-24 Office Code Table For TRS Types 3-6 (Global COPY) Area & Office Code Table for TRS Types 3-6 (Glo- 7-26 Special Office Code Table For TRS Types 3-6 (Glo- 7-27 DBS 824-10-400 Issued 3/l/95...
  • Page 395 DBS 824-10-400 Issued 3/l/95...
  • Page 396 TRS can also minimize non-business calls and reduce phone bills by permitting only long-distance calls over designated trunks The DBS 824 system supports up to eight different TRS types (see table below) A TRS type can be assigned to each trunk to activate toll restriction...
  • Page 397 TRS types 3-6 can be allowed or restricted on individual extensions (FF7 l# lS#) Furthermore these extensions can also be programmed to allow or restrict individual calls based on the Country Code dialed (FF7 1# l# and FF7 I# 19#) DBS 824-l O-400 Issued 3/l /95...
  • Page 398 Country Code Table for any restrictions on the dialed number If the DBS 824 system is programmed to use the old dialing plan (FF7 l# whether international calling is allowed or restricted system-wide...
  • Page 399 International Calling For TRS Types 3-6 Restricting International Calls On Individual Extensions If the new NAW Notes dialing plan is used, individual extensions can be set for allowing/restricting international calls based on the Country Code Table, using program address Including “011” in Ome Code Tables for International Calling If international calls are permitted, 011 should be permitted in office code tables for TRS types 3-6 Issued 3/l !95...
  • Page 400 FF7 1# 2# (0 or l)# O=When an incoming call is received, the FLASH key cannot be used to originate an outgoing call the FLASH key can be used to originate an outgoing call Issued 3/l 195 DBS 824-l O-400...
  • Page 401 1-15 (see the following table for values) To revert to the ** default, press FM l# 3# CONF Table 7-2 Maximum number of dialed digits for TRS types 3-6 Setting Maximum Number of Digits DBS 824-l O-400 issued 3/l /95...
  • Page 402 Address FF7 l# (4-lO)# (0 or l)# Description Use this program to restrict dialing of special 3-digit numbers (211-811) on trunks assigned TRS types 2-6 (“911” is permitted in all cases ) Programming FF7 l#(/O)# (0 jr Special Numbers Issued 3/l /95 DBS 824-l O-400...
  • Page 403 O=Does not check the 7-digit table TRS Types Analysis of Final Digits Seven-digit toll restriction considers the last seven Notes digits dialed, so that permitted area codes can be denied access to specific telephone numbers, such as 555-1212 DBS 824-l O-400 Issued 3/l /95 7-10...
  • Page 404 N x x - X x X x Office Codes Long-Distance Calls Equal Access Code Format 9 digits in length 15 digits in length International Numbers Related Programming All Toll Restriction Addresses (FF7) DBS 824-l O-400 7-11 Issued 3/l /95...
  • Page 405: Operator Access

    FF7 l# 17# (1-16 Extension Port O=Restrict operator calls CPC-S 1-16 CPC-M, l-24 Related Programming Dialing Plan Switch FF7 l# 16# (0 or l)# Equal Access Code Format FF7 l# 20# (0 or l)# 7-12 DBS 824-l O-400 Issued 3/l /95...
  • Page 406 “Restricted” on the phone Interaction with setting is not checked for TRS types O-2 or 7 International calls are always restricted for TRS types O-2, and always allowed for type 7 Issued 3/l /95 DBS 824-l O-400 7-13...
  • Page 407 (FF7 I# 16#) It also applies only to TRS types 3-6 (TRS types O-2 do not allow international dialing TRS type 7 allows all dialing) In this address, the DBS 824 system provides a Country Code Table of up to 10 allowable country codes for placing international calls Each defined...
  • Page 408 Description This program address determines the dialing format that will be recognized by the DBS 824 for accessing a preferred interexchange carrier This address applies only to outgoing calls that are subject to toll restriction, and to DBS 824 systems that are programmed to use the new NANP dialing plan (see...
  • Page 409 Applications for this feature include 555,950, and 976 calls Programming FF7 I# 21# (11lO)# (0001999)# Office Code l-10 Office Code To Be Restricted 7-l 6 DBS 824-l O-400 Issued 3/l /95...
  • Page 410 System Installation Area Code FFl 2# l# 17# (0 or l)# Day TRS Types O-7 for Trunks FF7 7# (ExtPort)# (Trunk)# (0-7)# Night TRS Types O-7 for Trunks F F 7 8# (ExtPort)# (Trunk)++ (0-7)# Issued 3/l /95 DBS 824-l O-400 7-l 7...
  • Page 411 Programming FF7 3# (3-6)# (000-999)# (0 or I)# O=Permit dialing TRS Type (3-6) Office Code Defaults: 0 for TRS types 4-6 1 for TRS tvDe 3 Related Programming System Installation Area Code 7-18 DBS 824-l O-400 Issued 3/J /95...
  • Page 412 To clear a special area code FF7 4# (l-4)# (0001999)# CONF ON/OFF Special Area Code Special Area Code Number (l-4) Related Programming Special Office Code Table for TRS Types 3-6 (0 or l)# DBS 824-l O-400 7-l 9 issued 3/l /95...
  • Page 413 Codes 3 and 4, “1” (restrict) for Special Area Codes 1 and 2 Related Programming Special Area Code Table for TRS Types 3-6 FF7 4# (l-4)# (000-999)## Special Office Code Table for TRS Types 3-6 (Global Copy) FF7 9# DBS 824-l O-400 Issued 3/l /95 7-20...
  • Page 414 Programming To assign a special ‘/-digit number FF7 6# (l -50)# (0000000-9999999)# Special 7-Digit Number (l-50) 7-Digit Number To clear a special 7-digit number FF7 6# (1150)# CONF ON/OFF Special 7-Digit Number (l-50) DBS 824-l O-400 Issued 3/l /95 7-21...
  • Page 415 Address FR 7# (ExtPort)# (Trunk)# (O-7)# Description Use this program to assign TRS types to the trunks on an extension when the DBS 824 is in “Day” mode See “An Overview of Toll Restrictions” on page 7-3 for a review of the TRS types Programming...
  • Page 416 Use this program to assign TRS types to the trunks on an extension when the DBS 824 is in “Night 1” or “Night 2” mode See “An Overview of Toll Restrictions” on page 7-3 for a review of the TRS types...
  • Page 417 Programming FF7 9# (114)# (0 Note: The default for TRS types 3 and 4 is “1 ” The default for TRS types and 6 is “0 ” Related Programming System Installation Area Code 7-24 DBS 824-l O-400 issued 3/l /95...
  • Page 418 Use this program to permit or restrict all office codes for TRS types 3-6 Programming O=Permit dialing l=Restrict dialing Note: The default for TRS type 3 is “ 1” (restrict) The default for TRS types 4,5 and 6 is “0” @err-nit) Related Programming System Installation Area Code 7-25 Issued 3/l/95 DBS 824-l O-400...
  • Page 419 1 =Restric t dialing Note: The default for TRS 1 l=Type 5 types 3 and 4 is “1 ” The default for TRS types 5 and 6 is “0 ” Related Programming System Installation Area Code DBS 824-l O-400 Issued 3/l /95 7-26...
  • Page 420 O=Permit dialing Special Area Codes Related Programming Special Area Code Table For TRS Types 3-6 FF7 4## (l-4)# (000-999)# Special Office Code Table For TRS Types 3-6 FF7 5# (1-4)# (000-999)# (0 or l># DBS 824-l O-400 7-27 issued 3/l /95...
  • Page 421 Page An Overview of Least Cost Routing Least Cost Routing (LCR) Area Codes Special LCR Area Codes Special LCR Office Code Tables 8-10 Time Priority Route Tables 8-11 8-13 LCR Trunk Groups 8-15 LCR Delete Tables DBS 824-10-400 Issued 3/l/95...
  • Page 422 DBS 824-10-400 Issued 3/l/95...
  • Page 423 Each Time Priority Route Table has three elements The elements are In DBS 824 programming, the tables are referred to by number Table Position and Priority of day during which it is used For example, a table assigned to position “1”...
  • Page 424: Lcr Tables

    Table 8-3 (xx = route table number) Table 8-2 LCR table descriptions Purpose LCR Table “Least Cost Routing Associates area codes with Time Priority Route Tables “Least Cost Routing Associates office codes with Time Priority (LCR) Office Codes” Route Tables DBS 824-l O-400 Issued 3/l 195...
  • Page 425 1 A user dials a number 2 The number is checked against the LCR tables to determine the Time Priority Route Table that should be used (If the number is not in an LCR DBS 824-l O-400 Issued 3/l /95...
  • Page 426 ) If no trunks are available in any trunk group, the user can dial “2” to have the DBS 824 call back when a trunk becomes open When the DBS 824 recalls, the user accesses a line, and the DBS 824...
  • Page 427 Time Priority Route Tables FF8 5# (Table)# (Position)# (Ti-unkGrp)# Notes FLASH key cannot be used to get a second dial tone The flash operation is disabled to prevent second calls from being placed over inappropriate routes DBS 824-l O-400 Issued 3/l /95...
  • Page 428 FLASH Key Interaction Once a trunk is accessed through LCR, the Notes FLASH key cannot be used to get second dial tone The flash operation is disabled to prevent second calls from being placed over inappropriate routes DBS 824-l O-400 Issued 3/l /95...
  • Page 429 Address FF8 3## (I-4)# (000-999)# Description Four special area codes can be specially chosen for LCR routing In DBS 824 programming, the special area codes are assigned numbers 1,2, 3, and 4 The special area codes are tied to four special LCR office code tables An “office code table”...
  • Page 430 Programming To assign a special LCR office code Time Priority Route Special Area Office Code O=Remove from table Table (l-6) Code (l-4) l=Add to table Issued 3/l /95 8-10 DBS 824-l O-400...
  • Page 431 Time priority Route Tables are Table Number Time priority Route Tables are identified by numbers l-6 In DBS 824 programming, the tables are referred to by number Table Position and Priority of day during which it is used For example, a table assigned to position “1”...
  • Page 432 FF8 5# (l-6)# (1-24)# CONF ON/OFF Time Priority Route Position Table ( l-6) Related Programming Least Cost Routing (LCR) Access FFl 2# l# 3# (0 or l)# LCR Trunk Groups FF8 6# (TrunkGrp)# (Position)+/ (Trunk)# DBS 824-l O-400 Issued 3/l /95 8-12...
  • Page 433 LCR tries the trunk in position The third trunk is busy The fourth trunk is busy LCR tries the trunk in position 1 of the next trunk group, as determined by the Time Priority Route Table (program address 8-13 DBS 824-l O-400 issued 3/l 195...
  • Page 434 LCR Trunk Groups Programming FF8 6# (114)# (l-4)# (1-6 or l-8)# LCR Trunk Group Position Trunk Number CPC-S l-6 CPC-M 1-8 8-14 DBS 824-l O-400 Issued 3/l /95...
  • Page 435 FF8 7# (114)# LCR Trunk Group Deletion First, Addition Next If digits are being added and deleted from the Notes same trunk group, the DBS will delete digits first, then add digits Issued 3/l /95 DBS 824-l O-400 8-l 5...
  • Page 436 Outbound DTMF Signal Duration for Auto-Dialed Digits FF2 (Trunk)# Deletion First, Addition Next If digits are being added and deleted from the Notes same trunk group, the DBS will delete digits first, then add digits DBS 824-l O-400 Issued 3/l /95 8-16...
  • Page 437 9. Copy Program Settings (FF9) Use the FF9 program addresses in this chapter to copy settings among trunks extensions and FF keys This chapter covers the following topics Topic Page Trunk Copy I 9-4 I FF Key Copy DBS 824-10-400 issued 3/l/95...
  • Page 438 DBS 824-10-400 Issued 3/l/95...
  • Page 439 Note: You must enter two pound-signs (#I#) at the end of this address (Source) Trunk Number (Target) Trunk Number CPC-M l-8 Restriction Regarding Priwte Trunks Notes This program copies all trunk attributes except the Private Trunk Line attribute DBS 824-l O-400 Issued 3/l /95...
  • Page 440: Extension Copy

    200 to station 300, station 300 will be able to retrieve 200’s messages Station 300 can retrieve 200’s messages because the Call Forward ID Code for 200 is also assigned to 300 DBS 824-l O-400 Issued 3/l /95...
  • Page 441 FF Key Copy FF Key Copy Address FF9 3## (ExtPort)# (ExtPort)## Description Use this program to copy all the attributes of one extension’s FF keys to another Copying must be done on an extension-by-extension basis The first extension port number of this address is the FF key source, and the second extension port number is the FF key target Programming Note: You must enter two pound-signs (W) at the end of this address...
  • Page 442 10. Speed Dial Programming (FFlO) Use the FFlO program addresses in this chapter to program speed dial numbers This chapter covers the following topics Topic Page 10-3 System Speed Dial Numbers Personal Speed Dial Numbers DBS 824-10-400 1 o-1 Issued 3/l/95...
  • Page 443 1 o-2 Issued 3/l/95...
  • Page 444: System Speed Dial Numbers

    The range of available SSD codes depends on the CPC card installed in your DBS 824 system and on the speed-dial mode selected (using program address FFl 2# l# 33#) In Standard mode, up to 90 SSD numbers...
  • Page 445 DSS Key Clears entered data <- Backspaces Backspaces -> Forward spaces Inserts a pause Initiates trunk group access For example will access pooled trunk group 81, then pause, and then dial 555-1212 1 o-4 DBS 824-l O-400 Issued 3/l /95...
  • Page 446: Personal Speed Dial Numbers

    Use this program to set up Personal Speed Dial (PSD) codes and their related phone numbers The range of available PSD codes depends on the CPC card installed in your DBS 824 system, and on the speed-dial mode selected (using program address FF12# l# 33#) In Standard mode, up to 10 PSD numbers...
  • Page 447 Table 10-4 DSS key functions in Personal Speed Dial programming DSS Key Function Clears entered data CON-F I Backspaces Backspaces -> Forward spaces Inserts a pause Initiates trunk group access For example then dial 555-1212 Issued 3/l /95 DBS 824-i O-400 1 O-6...
  • Page 448 (ExtPort)# (26-33)# (O-39)++ Note: Some screens cannot be set to display during certain call processing operations Main Menu FF3 (ExtPort)# (26-33)# l# Personal Speed Dial System Speed Dial FF3 (ExtPort)# (26-33)# 2# FF3 (ExtPort)# (26-33)# 3# DBS 824-10-400 Issued 3/l/95...
  • Page 449 FF3 (ExtPort)# (26-33)## 5# FF3 (ExtPort)# (26-33)# 4# Help Menu 3 Help Menu 2 FF3 (ExtPort)# (26-33)# 7# FF3 (ExtPort)# (26-33)# 6# Attendant Menu 2 Attendant Menu 1 FF3 (ExtPort)# (26-33)# 9# FF3 (ExtPort)# (26-33)# 8# DBS 824-l O-400 Issued 3/l I95...
  • Page 450 Appendix A Large-Screen Displays DBS 824-l O-400 Issued 3/l /95...
  • Page 451 F F 3 (ExtPort)# (26-33)# 17# Function Screen 8 Function Screen 9 FF3 (ExtPort)# (26-33)# 18# FF3 (ExtPort)# (26-33)# 19# Function Screen 10 Function Screen 11 FF3 (ExtPort)# (26-33)# 20# FF3 (ExtPort)# (26-33)# 21# DBS 824-l O-400 Issued 3/l /95...
  • Page 452 Appendix A Large-Screen Displays Function Screen 12 Function Screen 13 FF3 (ExtPort)# (26-33)# 22# FF3 (ExtPort)# (26-33)# 23# Function Screen 14 Custom Screens 1 15 FF3 (ExtPort)# (26-33)# 24## FF3 (ExtPort)# (26-33)# (25-39)# Issued 3/l /95 DBS 824-l O-400...
  • Page 453 This appendix gives an overview of these programming methods Terminal Programming Through a Direct Connection To program the system through a PC or terminal connected to the DBS 824 s CN2 serial port 1 Make certain the cables are configured and connected as described in...
  • Page 454 3 Ask the operator to transfer you to the SLT extension number that is connected to the modem 4 After the DBS 824 displays the “Remote Programming” banner screen on the computer, type P then press ENTER 5 Follow the directions on the screen to access the desired program...
  • Page 455 Terminal (Remote) Programming, either SMDR or Bus Monitor is active When you enter Terminal Programming (#99xXxX), the other function stops When finished, the SMDR or Bus Monitor function resumes The DBS 824 can be reset to the desired SMDR or Bus Monitor mode by entering (or...
  • Page 456 BLF delayed ring 1-32 CO busy tone detection 2 19 1-113 Data length (maintenance port) l-75 Detection timer 1 48 Data length (SMDR) monitor mode l-50 l-109 Day mode start timer Busy override receive 3-13 Issued 3/l /95 DBS 824-l O-400 index-l...
  • Page 457 When receiving a page 3-32 External ringer device 1-42 Door phones 1 125 Door opener access code 1-129 Door opener relay timer Feature codes for FF key assignment 5-4 Extensions 1-123 FF key assignments Issued 3/l /95 DBS 824-i O-400 Index-2...
  • Page 458 CO ring assignments for hunt groups 4 21 Least cost routing 1-116 Night 2 mode start timer add tables 8 16 1-14 Non-appearing trunk hold area codes 8 7 call processing flow 8 5 DBS 824-i O-400 Issued 3/l /95 Index-3...
  • Page 459 SMDR printing mode 1 (outbound/inbound Programming preparations calls) l-50 PSD numbers 1-38 SMDR printing mode 2 (local/long-distance) display 10-6 DSS key functions in 10-6 SMDR printing mode 3 (header title) 1-52 SMDR report 3-17 Issued 3/l 195 Index-4 DBS 824-l O-400...
  • Page 460 CO flash timer l-90 maximum dialed digits for TRS 3-6 7-8 CO ring cycle detection timer 1-93 l-109 night CO TRS O-7 for individual trunks 7- Day mode start timer 1 97 Dial pause timer Issued 3/l /95 DBS 824-l O-400 Index-5...
  • Page 461 VAU port assignment 3 52 Verified forced account codes 1 60 Voice mail busy tone l-25 Volume receiving, digital SLT 3-44 l-111 Wait timer for auto-repeat dialing X ON/X OFF 149 X ON/X OFF (maintenance port) 1-76 Index-6 DBS 824-l O-400 Issued 3/l /95...
  • Page 462 Panasonic” Section 450 Digital Business System Programming Forms and DBS 824 Tables...
  • Page 463 The information contained in this document is subject to change without notice and should not be construed as a commitment by the Panasonic Communications & Systems Company (PCSC) PCSC reserves the right, without notice, to make changes to equipment design as advances in...
  • Page 464 Section 6 - Name and Message Assignments (FF6) ..27 Table 18 - Extension Names Table 19 - System Speed Dials Table 20 - Personal Speed Dials Table 2 1 - Absence Messages . . . DBS 824 lo-450 Issued 8/l/95...
  • Page 465 Table 40 - LCR Area Code/Office Code Table (250-499) Table 41 - LCR Area Code/Office Code Table (500-749) Table 42 - LCR Area Code/Office Code Table (750-999) Table 43 - Special LCR Area Code Table Table 44 - Special LCR Office Code Table) DBS 824-10-450 Issued 8/l/95...
  • Page 466: Introduction

    Most of the parameters with unlisted settings do not need to be changed from the default If a change is required, refer to the DBS 824 Section 400, In many cases, the actual programming telephone entry is a 0 or 1 with the meaning determined by...
  • Page 467: Section 1 - System Settings (ffi)

    Attendant Override Disabled (0) Enabled (1) Extension (BLF) Delayed Ring See Section 400 ( 25 on/ 25 off/ 25 on/3 5 off 0) Transfer Ring Pattern Page Circol Remains Open (0) Open 60 set (1) Page Duration Issued 8/l/95 DBS 824-10-450...
  • Page 468 Stop Bit Length &taint.) 1 5 bit (2), 2 bits (3) 1 bit (1) Data Length (Maint ) bits (3) 8 bits (4) Access Code (up to 3 digits) (,** No Entry) PBX Access Code 2 DBS 824- lo-450 Issued 8/l/95...
  • Page 469 No External Page and Relay Operation (0) External Page Interface Control External Page and Relay Operation (1) Paging Group 6 External Page Interface Control for No External Page and Relay Operation (0) External Page and Relay Operation (1) Paging Group 7 DBS 824-10-450 Issued 8/l/95...
  • Page 470 These forms may be reproduced as needed by certified DBS Dealers and Technicians Note: Make certain that features are not in use before disabling Some feahxes that are disabled from the Class of Service while in use cannot be cancelkd (for example if BGM is removed from COS while in use BGM cannot be turned om Table 2: Extension Class 0f Service Extension Feature (Default is Disabled...
  • Page 471 4 Digit Account Account Account Code* Code’ Code* (O-7)” (1111 9999) (1171 9999) 96 1 *Verified Forced Account Code -- FF12# 6# (Entry l-lOO)# l# (OOOl-9999)# TRS types 0 and 1 do not allow outgoing calls DBS 824-10-450 Issued 8/l/95...
  • Page 472 K e y 5 OD C O N F IDCKOUI’ QC Key 10 Table 4: Custom Large LCD Screen Assignments Screen Number Feature Code Screen Number Feature Code Text Text Feature Code Soft Key # (25 39)# (Soft Soft Key # (25 39)# (Soft Key)# (Code)# DBS 824-10-450 Issued 8/l/95...
  • Page 473 Ext Hold Recall Timer for CO Calls Ext Transfer Recall Timer for CO Calls See Section 400 1140 set - 7) See Section 400 (140 set Ext Delayed Ring Timer See Section 400 (12 see Al 38 23# (0 15)# DBS 824-10-450 Issued 8/l/95...
  • Page 474 Remote Programming and DISA Codes (FFl 4X through Al 6#) 4-digit ID code (9999) Remote Programming ID Code 4 digit ID code . 4 digit ID code (9999) Programming Authorization Code (FFl 7#3 ID Code for System Programming 4 digit ID code (9999) DBS 824-10-450 Issued 8/l/95...
  • Page 475 Door Phone Ring Pattern (4 set between rings - 1) (1 4)# 6# (0 5)# Door Opener Relay Timer (4sec -1) Note See also “Door Opener Access Code Required” setting (FF12# l# 40#) on page 3 DBS 824-10-450 Issued 8/l/95...
  • Page 476: Section 2 - Trunk Settings (ff2)

    FF2 (1 8)#9# (O/l)# (CO 1 PBX 2) FF2 (1 8)#10#(0/1)# Answer Auto (No 0 Yes 1) FF2 (1 8)#11#(0/1)# Trunk Line Ext Port f Private FF2 (1 8)%12#(1 24)# (Enabled 0 Disabled 1) FF2 (1 8)#13#(0 I)# DBS 824-10-450 Issued 8/l/95...
  • Page 477 FF2 (1 8)# 18# (0 15)# FF2 (1 8)# 19# (HHMM)# FF2 (1 8)# 20# (HHMM)# Trunk Circuit Type 0 Caller ID 1) FF2 (1 8)# 21# (O/l)# CO Busy Tone Detection (Off 0 On 1) FF2 (1 8)# 22# (O/l)8 DBS 824-10-450 Issued 8/l/95...
  • Page 478: Section 3 - Extension Settings (ff 3)

    _ Ul - These forms may be reproduced as needed by certified DBS Dealers and Technicians Section 3 - Extension Settings (FF 3) Table 9: Extension Programming Features Extension Port # (1 - 24) Feature Extension Number (System defaults to 3 digit numbers See also Table 18 on page 27 ) (Usually Automatic See Section 400) EM/24 Port...
  • Page 479 (0) Include(l) PageGroup Member Exclude (0) Include (1) FF3 (l-24)#21#(0 orl)f Exclude (0) Include (1) Page Group5 Member Exclude (0) Include (1) Page Group6 Member Exclude (0) Include (1) Exclude (0) Include (1) FF3 (l-24)#25#(0 or 1)# DBS 824-10-450 Issued 8/l/95...
  • Page 480 Table 9: Extension Programming Features Extension Port # (1 24) Feature Extension COS Assignment (0 8) tone (1) Ringback tone (2) SLT Hook-flash Brokers Hold (0) Conference (1) Extension Ring Pattern (O-9) DSLT Receiving Volume Normal (0) Loud (1) DBS 824-10-450...
  • Page 481 VAU Hunting Priority No Priority (0) Priority (1) SLT Disconnect Signal Disabled (0) Enabled (1) VAU Port Assignment Not VAU (0) VAU (1) Hot Dial Pad Disabled (0) Enabled (1) Auto-Redial on Extensions Disabled (0) Enabled (1) DBS 824-10-450 Issued 8/l/95...
  • Page 482: Section 4 - Ringing And Hunt Groups (ff4)

    With CPC-S use 1 - 16 for Extension for UNA With CPC-M use 1 - 24 for Extension for UNA ports, 25 By default all trunks rings ports 1 and 2 for CO Day Night1 and Night2 Ring Assignments DBS 824-10-450...
  • Page 483 With CPC-S enter 23 for Hunting Group 1 24 for Hunting Group 2 25 for Hunting Group 3 and 26 for Hunting Group 4 With CPC-M enter 31 for Hunting Group 1 32 for Hunting Group 2 33 for Hunting Group 3 and 34 for Hunting Group 4 DBS 824-10-450 Issued 8/l/95...
  • Page 484 FF4 3#(1-4)#18# (10 69 or100 699)# Hunt Group Member Position 15 Extension # FF4 3# (l-4)# 19# (10 69 or 100 699)# Hunt Group Member Position 16 &tension # FF4 3# (l-4)# 20# (10 69 or 100 699)# DBS 824-10-450...
  • Page 485 Position 2 secretary does not cover until position 1 secretary is set to Do Not Disturb Call Forward, Absence Message or Busy on all MCO/ML keys Position 1 and Position 2 phones require a DSWBLF key for all members DBS 824-10-450 Issued 8/l/95...
  • Page 486 Delayed DSS/BLF Keys BLF Keys (Target Extension) (Source Extension) (Target Extension) (Target Ext Port)# FF4 8# (Target Ext Port)# (Source Ext Port)# (O/l)# (Source Ext Port)# (O/l)# Port 1 Port 2 Port12 Port13 Port20 Port21 Port22 Port23 Port24 Issued S/1/95 DBS 824-10-450...
  • Page 487: Section 5 - Ff Key Programming (ff5) .m

    Code Code 2 2 . . 16 Key Telephone (VB-42210,42211,42213) = FF Keys 1 to 6 22 Key Telephone (VB-43220,43221,43223,43225) = FF Keys 1 to 12 34 Key Telephone (VB-43230,43231,43233) = FF Keys 1 to 24 DBS 824-10-450 Issued 8/l/95...
  • Page 488 1st DSS 72 Console for 2nd Attendant __ FF5 (19 CPC-S or 27 CPC M)# (Key No )# (Feature Code)# 2nd DSS 72 Console for 2nd Attendant - FF5 (2~CPC-S or 28 CPC M)# (Key No ># (Feature Code)# Table 16: DSS Kev Issued 8/l/95 DBS 824-10-450...
  • Page 489 2nd DSS 72 Console for 1st Attendant - (No Default) 1st DSS 72 Console for 2nd Attendant __ 2nd DSS 72 Console for 2nd Attendant ___ (No Default) Default DSS 72 Key Assignments (3-Digit Numbering) EM/24 Extension Port Related Key Phone Extension Port DBS 824-10-450 Issued 8/l/95...
  • Page 490 Date Page o Site These forms may be reproduced as needed by certified DBS Dealers and Technicians Table 17: EM/24 Key Assignments FF5 (Ext Port)# (Key No )# (Feature Code)# DBS 824-10-450 Issued 8/l/95...
  • Page 491 Site Date Page - of ___ These forms may be reproduced as needed by certified DBS Dealers and Technicians Default EM/24 Key Assignments DBS 824-10-450...
  • Page 492: Section 6 - Name And Message Assignments (ff6)

    These forms may be reproduced as needed by certified DBS Dealers and Technicians Section 6 - Name and Message Assignments (FF6) Table 18: Extension Names Extension No Name (Up to 10 Characters) Extension Port FF3 (1 24)# # (Ext No)# Note Name assignments require a DSW72 for programming DBS 824-10-450 Issued 8/l/95...
  • Page 493 3 digits CONF (Name)# 000-l 99) Notes Name assignments require a DSS/72 for programming With CPC-M, see also Speed Dial Mode Assignment - FF1 2# 1# 33# ( Standard Mode - 0, Add-On Mode - 1) DBS 824-10-450 Issued 8/l/95...
  • Page 494 (Phone Number)# (Phone Number)# 3 digits 900 939) 981908 Notes Name assignments require a DSS/72 For CPC-M, see also Speed Dial Mode Assignment - FF12# I# 33# ( Standard Mode - 0, Add-On Mode - 1) DBS 824-10-450 Issued 8/l/95...
  • Page 495 Message 2 (FF6 7# 2# CONF (Message)f (Default) Will Call Back Message 3 (FF6 7# 3# CONF (Message)# (Default) Transfer Message 4 (FF6 7# 4# CONF (Message)# (Default) Unavailable Message 5 (FF6 7# 5% CONF (Message)+? DBS 824-10-450 Issued 8/l/95...
  • Page 496 711 (Allow 0 Deny 1) FF7 1%9# (O/l)# 811 (Allow 0 Deny 1) FF7 l# lO# (O/l)# Dialing Plan Switch Old Plan (0) New NANP (1) Equal Access Code Format Old Format 10xXx (0) New Format 101XxXx (1) DBS 824-10-450 Issued 8/l/95...
  • Page 497 These forms may be reproduced as needed by certified DBS Dealers and Technicians Table 26: TRS Restrictions for Extension Ports International Calling on Extensions Operator Access Restrict (0) or Check International Restrict Extension Port (0) or Permit (1) Calls Switch (1) FF7 1# 18# (Ext Port)# (O/l)# DBS 824-10-450 Issued 8/l/95...
  • Page 498 (FR 1# 21# # (000-999)#) 5 (FF7 1 # 21# 5# (000 999)#) 8 (FF7 l# 21# 8# (000 999)#) 9 (FF7 l# 21# 9# (000 999)#) 10 (FR I# 21# lO# (000 999)#) regardless of any area code dialed DBS 824-10-450 Issued 8/l/95...
  • Page 499 Date P a g e - o f Site These forms may be reproduced as needed by certified DBS Dealers and Technicians Table 29: 7 Digit Toll Restriction for TRS Types 2-6 Parameter Setting 7 Digit Toll Restriction for TRS Types 2 6 Do not check 7 Digit table (0) Check Special 7 digit table for TRS Types 2 6 (1) (See below)
  • Page 500 P a g e - o f These forms may be reproduced as needed by certified DBS Dealers and Technicians Day FF7 7# (Ext Port)# (lbmk)## (TRS Type)# Table 31: Day/Night TRS Types for nunk Extension Port Issued 8/l/95 DBS 824-10-450...
  • Page 501 Special Area Code 1 Defaults - Special Codes Allowed All Special Office Codes Special Area Code 2 Defaults - Allowed All Special Offke Codes Special Area Code 3 Defaults - Allowed Special Area Code 4 Defaults - Special Offke Codes Issued 8/l/95 DBS 824 lo-450...
  • Page 502 Allow (Circle) or Deny (X-Out) Notes: TRS Type 6 Area Code defaults allow dialing and Office Codes defaults allow dialing Special Office Code Table 1 and 2 defaults restrict dialing Special Office Code Table 3 and 4 defaults allow dialing Issued 8/l/95 DBS 824-10-450...
  • Page 503 TRS Type 5 Area Code defaults allow dialing and Office Codes defaults aIlow dialing TRS Type 6 Area Code defaults allow dialing and Office Codes defaults allow dialing Special Office Code Table 1 and 2 defaults restict dialing Special Office Code Table 3 and 4 defaults allow dialing DBS 824-10-450 Issued 8/l/95...
  • Page 504 TRS Type 5 Area Code defaults allow dialing and Office Codes defaults allow dialing TRS Type 6 Area Code defaults allow dialing and Office Codes defaults allow dialing Special Office Code Table 1 and 2 defaults restrict dialing Special Office Code Table 3 and 4 defaults allow dialing Issued 8/l/95 DBS 824-10-450...
  • Page 505 TRS Type 6 Area Code defaults allow dialing and Office Codes defaults allow dialing Special Office Code Table 1 and 2 defaults restrict dialing Special Office Code Table 3 and 4 defaults allow dialing DBS 824- 1 O-450 Issued 8/l/95...
  • Page 506 No )# 3# (Trunk Port)# Priority 4 Trunk Port No )# 4# (Trunk Port)# Deletion Digits (Up to 16 Digits) No )# (Deletion Digits)# Add/Delete Digits Addition Digits (Up to 16 Digits) No )# (Addition Digits)P DBS 824-10-450 Issued 8/l/95...
  • Page 507 Route Table For Long For Local or For Backup Priority Position Distance or 700am 759am Priorii 2 Priority 3 Priority 4 800am 459pm Priority 19 Priority 20 Priority 21 Weekend Priority 22 Priority 23 Priority 24 DBS 824-10-450 Issued 8/l/95...
  • Page 508 Select one of the following Table 39: LCR Area Code/Office Code Table (000-249) Circle All Codes To be Included 094 I Note There are no default settings for LCR All applicable appropriate area codes and office codes must be entered DBS 824-10-450 Issued 8/l/95...
  • Page 509 Select one of the following FF8 2#(1-6)#(000 999)# Table 40: LCR Area Code/Office Code Table (250-499) Circle All Codes To be Included Note There are no default settings for LCR All applicable appropriate area codes and office codes must be entered DBS 824-10-450...
  • Page 510 Office Code Number Table 41 LCR Area Code/Office Code Table (500-749) Circle Ail Codes To be included: Note There are no default settings for LCR All applicable appropriate area codes and office codes must be entered DBS 824-10-450 Issued 8/l/95...
  • Page 511 Check one of the following Table 42: LCR Area Code/Office Code Table (750-999) Circle All Codes To be Included 7.51 Note There are no default settings for LCR AlI applicable appropriate area codes and office codes must be entered DBS 824-10-450 Issued 8/l/95...
  • Page 512 Special LCR Area CodeTable (R8 3#1#(000-999)# Special AreaCode Table 3 (FF8 3#3#(000 999)# Special AreaCode Table4 (FF8 3#4#(000-999)# Special LCR Offke Codes for LCR Area Code Table Table 44: Special LCR Office Code Table) Enter All Codes To be included Issued 8/l/95 DBS 824- 10,450...
  • Page 513 Panasonic” Section 700 Feature Digital Business System Operation DBS 824 n mmum...
  • Page 514: Fcc Warning

    The information contained in this document is subject to change without notice and should not be construed as a commitment by the Panasonic Communications & Systems Company (PCSC) PCSC reserves the right, without notice, to make changes to equipment design as advances in...
  • Page 515: List Of Features

    Off-Premises Extension l-27 Paging l-28 Power Failure Transfer l-29 Remote Maintenance 1-31 Remote Programming Mode l-31 Station Class of Service l-33 Station Hunting l-34 Station Message Detail Recording (SMDR) l-37 l-38 Toll Restriction . . . DBS 824-10-700 Issued 3/i/95...
  • Page 516 Absence Message Auto Redial Auto-Repeat Dial Busy Override Call Coverage Groups 3-10 Call Duration Display 3-10 Call Forwarding 3-14 Call Hold 3-14 Exclusive Hold 3-15 System Hold 3-17 Call Park 3-19 Call Pickup 3-20 Group Call Pickup DBS 824-10-700 Issued 3/l/95...
  • Page 517 Prime Line Preference 3-71 Private Line 3-72 Reminder Call 3-73 Ringing Line Preference 3-74 Saved Number Redial 3-75 Speed Dialing 3-78 System Speed Dial 3-80 Speed Dial Linking 3-81 Station Lockout Trunk-to-Trunk Transfer 3-82 DBS 824-l O-700 Issued 3/l /95...
  • Page 518 Chapter 4. DSLT Features DSLT Absence Message Busy Override Call Forwarding Call Hold 4-10 Call Park 4-12 Call Pickup 4-12 Direct Call Pickup 4 13 Group Call Pickup 4-14 Call Transfer 4-14 Blind Transfer 4-15 Screened Transfer 4-16 Call Waiting 4-18 Camp-on 4-20...
  • Page 519 5-13 Group Call Pickup 5-14 Call Transfer 5-14 Blind Transfer 5-15 Screened Transfer 5-17 Call Waiting 5-19 Camp-on 5-20 Conference Calls 5-21 Dial “0” for Attendant 5-22 DTMF Stations 5-22 Direct Trunk Access 5-23 Do-Not-Disturb (DND) 5-24 Intercom Calling 5-25 Last Number Redial 5-26 Meet-Me Answer...
  • Page 520: Chapter 1. System Features

    Chapter 1. System Features This chapter contains detailed descriptions of DBS 824 System Features System Features are either available on a system-wide basis or aid in the overall administration of the DBS 824 This chapter covers the following topics Topic...
  • Page 521 Topic Page 1-41 Trunk Name Assignment 1-42 Trunk Queuing 1-43 l-44 Voice Mail Ringing l-45 VAU Port Assignment l-46 Walking TRS Class of Service Issue Date 3/l/95 DBS 824-l O-700 l - 2...
  • Page 522: Account Codes

    If you are using a Single Line Telephone (SLT), dial “#7 ” Enter the Account Code (up to 10 digits) 4 Press “# ” “Entered Account ##” appears on the display Press a vacant CO key or dial a trunk access code DBS 824-l O-700 Issue Date 3/l/95...
  • Page 523: Hardware Requirements

    Extensions with the Verified Account Codes feature disabled can place calls based on the TRS type assigned to the extension If a user wishes outside to place a call that would normally be restricted at the extension the user can DBS 824-i O-700 Issue Date 3/i/95...
  • Page 524 An SMDR printer or external call accounting system is required to collect account code records Considerations Verified account codes are for outgoing calls only The maximum number of verified account codes is 100 Each verified account code must consist of 4 digits DBS 824-i O-700 issue Date 3/l/95...
  • Page 525: Answer Supervision For Voice Mail

    Answer Supervision for Voice Mail (CPC-S and CPC-M) Description This feature allows the DBS 824 to send an answer signal to third-party voice mail systems Sending an answer signal provides quicker response time between the DBS 824 and the voice mail system...
  • Page 526: Auto Day Mode

    If the called extension does not answer and is forwarded to voice mail, the DBS 824 sends a call forward ID code back to the voice mail system During transmission of the answer signal code, other DTMF digits and...
  • Page 527: Auto Set Relocation

    Press “#lo ” Dial extension number 300 Enter the four-digit auto set relocation code assigned to extension 300 Replace the handset. All programmed extension features, TRS, and LCR settings from 200 are transferred to 300 DBS 824-l O-700 Issue Date 3/l/95...
  • Page 528 The following types of data can be transferred using this feature Settings may not be transferred between extensions of different types In other words, an SLT and a KTEL cannot exchange program settings Attendant 1 is excluded from this feature DBS 824-l O-700 Issue Date 3/l/95...
  • Page 529: Background Music

    To turn Background Music off Press the ON/OFF key The phone issues intercom dial tone The ON/OFF LED lights 2 Dial “#53 ” “BGM OFF” appears on the display Press the ON/OFF key Issue Date 3/l/95 DBS 824-l O-700 l-10...
  • Page 530: Battery Alarm

    The input impedance for the music source is 10k ohms The maximum input level is 10 dB Battery Alarm (CPC-S and CPC-M) Description The DBS 824 will display “BA’ITERY ALARM” on the attendant phone when the system reverts to battery power DBS 824-l O-700 l-11 Issue Date 3/i 195...
  • Page 531: Battery Backup

    Description The DBS 824 uses two 1Zvolt batteries The backup batteries are connected in a series circuit, using cables provided with the DBS 824 With maximum traffic, the backup batteries last up to 40 minutes The backup batteries should be replaced about every 3 years...
  • Page 532: Caller Id

    (CPC-S and CPC-M) Description The DBS 824 supports Caller ID (CID), a service offered by local central offices, sends calling number information from the local CO to the DBS 824 Users who have display telephones can see CID information as incoming...
  • Page 533: Centrex/pbx Compatibility

    Description or PBX lines The DBS 824 supports up to 8 access codes for dialing centrex or a PBX These access codes allow the DBS 824 SMDR output to exclude the number dialed to reach a centrex or PBX line...
  • Page 534 To make a DISA call to an extension Dial the DISA trunk number Once you hear DISA tone from the DBS 824, enter the 4-digit DISA code (if an incoming DTSA code is assigned) If the incoming DISA code is not assigned, proceed to the next step...
  • Page 535 MFR &circuit VB-43431 circuit card is used extensions when the Zcircuit MFRU VB-42431 circuit card is used See the DBS 824 Installation Manual (Section 300) for more information DISA can be used to access extensions as well as outside numbers...
  • Page 536: Direct Trunk Access

    Distinctive trunk call ringing patterns can be set up for each extension using the Distinctive Ringing feature Distinctive Ringing allows users to determine which extension is ringing when several telephones are in the same area If no 1-17 DBS 824-l O-700 Issue Date 3/l /95...
  • Page 537: Door Box

    Door Box is an intercom that allows visitors to announce their presence from the office door The door opener enables a user to unlock the door using a telephone Door openers are not sold by Panasonic, they can be purchased separately from an electronics dealer The Door Box is installed through the...
  • Page 538 Door Box calls cannot be call forwarded or be hunting or coverage group members The Door Opener can be set to open for 2 to 12 seconds While the Door Opener is functioning, a call from another Door Box cannot be answered 1-19 Issue Date 3/l/95 DBS 824-i O-700...
  • Page 539: Dp To Dtmf Signal Conversion

    Once DTMF dialing is invoked, the user cannot switch back to pulse dialing without disconnecting the call Changing from dial pulse to DTMF is possible even if the “*” or ‘W key is programmed for speed dialing l-20 DBS 824-l O-700 issue Date 3/l/95...
  • Page 540: Hunting Priority For Vaus

    Hunting Priority for VAUs System Features Hunting Priority for VAUs (CPC-S and CPC-M) Description This feature allows hunting priority to be assigned to calls that ovefflow from the hunt group to the VAU If the caller hears the VAU message and then decides to dial back into the hunt group, he or she is placed before other calls that have just entered the hunt group queue For an illustration of the flow of calls, see Figure l-l...
  • Page 541: Independent Timers

    Independent Timers System Features FF3 (Extension) VAUHunting Priority Considerations The following call types are routed to the first VAU message All recalls are routed to the second VAU message Independent Timers (CPC-S and CPC-M) Description The DBS $24 provides separate timers for Call Forwarding-No Answer, CO Delayed Ring, Extension Delayed Ring, and Hunt Group--No Answer The Call Forwarding-No Answer timer determines how long a call will ring an extension before forwarding...
  • Page 542: Least Cost Routing (lcr

    However, the FF keys will not light If the LCR feature is deactivated, Pooled Trunk Access is selected automatically Your system can be programmed to use the LCR feature for all outgoing calls Issue Date 3/l/95 DBS 824-l O-700 l-23...
  • Page 543: Music-on-hold

    Music-on-Hold Music-on-Hold (CPC-S and CPC-M) The DBS 824 can provide Music-on-Hold to parties on hold on a CO line The Music-on-Hold feature can also be used to play announcements or advertisements if desired The system can provide Music-on-Hold with the internal MOH resource on systems using the MPR card option (CPC-M only) See “Background Music”...
  • Page 544: Night Service

    Day, Night1 and Night2 modes ) Press the ON/OFF The ON/OFF LED goes off “NIGHT MODE” or “NIGHT2 MODE” appears on the display To switch to Day Mode Press the The phone issues intercom dial tone l-25 DBS 824-l O-700 issue Date 3/l /95...
  • Page 545 FF4 (Ringing and Hunt Groups) CO Night2 Ring Assignments Hardware Requirements an external ringing device, such as a night bell External paging and ringing devices are not provided with the DBS 824, they must be purchased separately Considerations Day, Night and Night 2 modes can be assigned to FF keys on an attendant...
  • Page 546: Off-premises Extension

    Description through the Off-Premises Extension (OPX) Adaptor Off-premise phones can be connected through a direct line to the DBS 824 or through the central office, depending on how far they are from the main cabinet. For specifications, see Installation (Section 300)
  • Page 547: Paging

    Press “#I,” then enter the number of the desired Paging Group (00-07) The EXT LED lights Make your announcement Replace the handset. Related Programming FF3 (Extension) Page Group (O-7) Extensions Hardware Requirements External relays and an amplifier are required for external paging Considerations l-28 DBS 824-i O-700 Issue Date 3/l/95...
  • Page 548: Power Failure Transfer

    Power Failure Transfer System Features If an external paging system has been connected to Paging Groups 00-07, pages can be made through the external speakers Voice Paging can also be heard over the extensions in groups 00-07 An extension can belong to more than one paging group A maximum of eight Paging Groups can be assigned to a system Additional pages cannot be sent when someone is paging group 00 In fact, if you page group 00 while other extensions are paging groups 01-07, the...
  • Page 549 For added protection against power outages, backup batteries can be installed in the DBS 824 Backup batteries provide full telephone service and system features to all DBS 824 extensions for a limited amount of time With maximum traffic, the backup batteries last up to 40 minutes...
  • Page 550: Remote Maintenance

    (CPC-S and CPC-M) Description The DBS 824 can be programmed from a remote terminal or from a remote PC by connecting via modems to the Maintenance port on the Serial Interface Unit (SIU) The Remote Programming Mode may also be used locally by...
  • Page 551 When not in remote programming, either SMDR or a Bus Monitor is active When the remote programming mode is entered (by Monitor function resumes You may set the DBS 824 in the desired SMDR or Bus Monitor mode by entering or have someone on site enter the following...
  • Page 552: Station Class Of Service

    Group Pickup (70) Message Waiting Set (2) Busy Override (4) Call Waiting (3) Central Office Call Queuing (2) SLT Transfer (8) Call Forwarding External Note: Related Programming FF3 (Extension) Extension Class of Service Assignment DBS 824-i O-700 l-33 Issue Date 3/l/95...
  • Page 553: Station Hunting

    Three types of hunt groups are available Terminal, Distributed, and Longest Idle In addition, a software-defined pilot extension number is available The DBS 824 also allow calls from busy hunt groups to overflow to a transfer extension The transfer extension can be the pilot of another hunt group, the...
  • Page 554 The Hunt Group No Answer Timer determines how long a hunt group member rings before the call is transferred to the next hunt group member Issue Date 3/l 195 DBS 824-l O-700 1-35...
  • Page 555 System Features Station Hunting A call arriving at the the pilot number of a hunt group will hunt to a member that has call forwarding set, unless call forwarding is set to an outside number The following call types will hunt to a member that has call forwarding set In order for an extension to be permanently call forwarded to the pilot number of a hunt group, the hunt group pilot number must be 244 or...
  • Page 556: Station Message Detail Recording (smdr

    With Caller ID information "Private' codes Area appears with calls that have restricted Caller SD display and !'Out of appears with calls that originated out of the CO s area DBS 824-l O-700 1-37 Issue Date 3/l/95...
  • Page 557: Toll Restriction

    Inbound ringing trunks can be answered by or transferred to Type 0 extensions Intercom calls are allowed Cannot perform Group Call Pickup Full restriction of outbound dialing (except 911) Inbound ringing on all trunks Intercom calls are allowed Group call pickup is allowed Issue Date 3/l/95 DBS 824-l O-700...
  • Page 558 Station Lockout Key Code Restriction A key code must be entered before calling out when the Station Lockout feature is activated Account Code Restriction An Account Code must be entered before calling out. Issue Date 3/l /95 DBS 824-l O-700 l-39...
  • Page 559: Trunk Groups

    (CPC-S and CPC-M) Description Trunks can be placed in trunk groups When a trunk group is accessed, the DBS 824 automatically selects an open trunk from the group Operation To access a trunk group, do one of the following group access codes are 9,81,82,83,84,85, and 86...
  • Page 560: Trunk Name Assignment

    FF6 (Name and Message) Trunk Name Assignment Considerations Trunk names can be assigned with a DSS or an attendant phone If a text name is assigned to a CO trunk, the trunk number does not appear on the display DBS 824-l O-700 issue Date 3/l/95...
  • Page 561: Trunk Queuing

    The outside line is automatically accessed The phone issues dial tone “CO TALK #XX” (where “XX” is the line number) appears on the display Related Programming FF3 (Extension) Extension Class of Service Assignment Issue Date 3/l/95 DBS 824-l O-700 l-42...
  • Page 562: Universal Night Answer

    Operation To answer a UNA call Pick up the handset. The phone issues intercom dial tone 2 Dial ‘78” “CO TALK #XX” appears on the display (where “XX” = the trunk number) DBS 824-l O-700 l-43 issue Date 3/l /95...
  • Page 563: Voice Mail Ringing

    FF4 (Ringing and Hunt Groups) CO Night Ring Assignment Hard ware Requirements An external ringing device is not provided with the DBS 824 It can be purchased separately from an electronics dealer An external amplifier and speakers are not provided with the DBS 824,...
  • Page 564: Vau

    Description The Voice Announce Unit (VAU) is a digital answering device that can be connected to the DBS 824 It provides for the recording and playback of up to two voice messages, along with the ability to transfer incoming calls...
  • Page 565: Walking Trs Class Of Service

    Press “# ” Replace the handset. To use a Walking Class of Service code Rick up the handset of an extension other than your own The phone issues intercom dial tone 2 Dial “#13 ” Issue Date 3/l/95 DBS 824-l O-700 1-46...
  • Page 566 The Walking Class of Service code for that extension appears on the display Considerations Walking Class of Service can be used by KTELs, DSLTs, and SLTs A Walking Class of Service code can be used on more than one extension DBS 824-l O-700 1-47 Issue Date 3/l/95...
  • Page 567 Walking TRS Class of Service System Features If an extension is locked out, the Walking Class of Service feature will override the lockout LCR and TRS dialing privileges follow the Walking Class of Service DBS 824-1 O-700 Issue Date 3/l/95...
  • Page 568: Chapter 2. Attendant Features

    Attendant Control of Absence Messages, Attendant Groups Dial Tone Disable 2-10 2-11 2-13 Headset Operation Key Bank Hold 2-14 2-14 Station Lockout Code Assignment 2-17 System Time and Date Control 2-18 2-20 Traffic Measurement Walking COS Confiiation 2-22 DBS 824-10-700 Issued 3/l/95...
  • Page 569 DBS 824-10-700 Issued 3/l/95...
  • Page 570: Attendant Assignment Of Speed Dialing

    Attendant Features Attendant Assignment of Speed Dialing (CPC-S and CPC-M) Description The attendant can assign system speed dialing numbers System speed dialing numbers are shared by all DBS 824 extensions Operation ON/OFF Press the The phone issues intercom dial tone...
  • Page 571: Attendant Busy Override

    “CONF XXX YYY” (where “XXX” and “YYY” are the extension numbers) appears on the display Related Programming Considerations Replace the handset to exit the three-party conference call The alert tone can be turned on or off through system programming DBS 824- 1 O-700 issued 3/l /95...
  • Page 572: Attendant Call Park

    2 Dial “76 ” Enter the Park Number assigned to the call “PARK PICK XX” (where “XX” is the park number) appears, and then “CO TALK #XX” (where ‘XX” is the trunk number of the call) appears DBS 824-l O-700 issued 3/l /95...
  • Page 573: Attendant Control Of Absence Messages

    Press the ON/OFF key The phone issues intercom dial tone The ON/OFF LED lights Press the CONF key Dial the extension number Press “* ” Press the ON/OFF key The ON/OFF LED goes off Considerations Issued 3/l /95 DBS 824-i O-700...
  • Page 574: Attendant-controlled Text Assignment

    Press FLASH after each letter Press CONF to switch between numbers and letters To store your entry, press HOLD assign names to System Speed Dial numbers Pick up the receiver or press the ON/OFF key 2 Press PROG DBS 824-l O-700 Issued 3/l /95...
  • Page 575 Use the dialpad sequences shown in Table 2-l to enter letters and/or numbers Press FLASH after each letter Press CONF to switch between numbers and letters To store your entry, press HOLD Table 2-1 Key sequences for text assignment Issued 3/l /95 DBS 824-l O-700...
  • Page 576: Attendant Groups

    (CPC-S and CPC-M) Description The DBS 824 can accommodate up to four attendant positions The first attendant is fixed at port 1, extension 100 The other Attendants can be set to any port or extension When there is more than one attendant in a system, you...
  • Page 577: Dial Tone Disable

    Press the ON/OFF key The phone issues intercom dial tone The ON/OFF LED lights 2 Press “#50 ” Press the ON/OFF key The ON/OFF LED goes off To reactivate dial tone Repeat the preceding steps DBS 824-l O-700 issued 3/l /95 2-10...
  • Page 578: Dssl72

    The outside line is placed on hold and the extension is dialed automatically When the attendant is placed in the programming mode, the DSS can be used for inputting text names Figure 2-l shows which keys are pressed for text input. DBS 824-l O-700 Issued 3/l /95 2-11...
  • Page 579 The LED lights red when the extension is busy and green when Absence Message, Call Waiting, or DND is activated Pressing a DSS key while connected to an outside line places the line on hold 2-12 DBS 824-l O-700 issued 3/l /95...
  • Page 580: Headset Operation

    Press “#5 1 ” The ON/OFF LED remains lit To stop using a headset Repeat the preceding steps Hardware Requirements Headsets are not provided with the DBS 824, they must be purchased separately be used DBS 824-l O-700 Issued 3/l /95...
  • Page 581: Key Bank Hold

    Key Bank Hold Attendant Features Key Bank Hold (CPC-S and CPC-M) Description Key bank hold allows a user on a trunk call to initiate another trunk call by simply pressing an FF key for another trunk When the user presses the FF key, the first trunk call is automatically placed on system hold In addition, the attendant can use key bank hold with DSS/BLF keys to provide one-touch call transfer to an extension For example, if the attendant...
  • Page 582 The incoming caller asks to be transferred to an extension number 2 The attendant checks the DSS/BLF key for the extension If the light is red, the attendant presses the VM key followed by the DSS/BLF key 2-15 DBS 824-l O-700 Issued 3/l /95...
  • Page 583 One-Touch VM Transfer Attendant Features The incoming caller is transferred to the extension’s mailbox Related Programming FF5 (Keys) FF Key Assignment for Extensions FF5 (Keys) FF Key Assignments for DSS Consoles Considerations Once an extension is connected to voice mail, pressing a DSS/BLF key will transmit the extension number stored on the DSS/BLF key to the voice mail system, regardless of what state the DSS/BLF key is in In other words, the extension number is transmitted whether the key is idle, ringing...
  • Page 584: Station Lockout Code Assignment

    “STORE XXXX” (where “XXXX” is the key code) appears on the display Press the ON/OFF ON/OFF LED goes off Considerations A locked extension can be used for Intercom Calls Station Lockout key codes can also be set through system programming DBS 824-l O-700 Issued 3/l I95...
  • Page 585: System Time And Date Control

    ‘MONTH/DAY/YEAR” appears Enter six digits for the month, day, and year For example, to set the date to March 3, 1993, enter “030393 ” 8 Press # “TIME SET MODE appears on the display 2-18 DBS 824-l O-700 issued 3/l 195...
  • Page 586 Press the ON/OFF key The ON/OFF LED goes off Considerations The month is entered in numeric form, but is displayed as the name of the month The day of the week is calculated automatically 2-l 9 DBS 824-l O-700 Issued 3/l /95...
  • Page 587: Traffic Measurement

    Pressing the #key steps through the trunk numbers and system speed dial numbers Press the ON/OFF key The ON/OFF LED goes off To check other usage rates Replace “#go” in Step 3 with one of the following codes Issued 31 l/95 DBS 824-l O-700 2-20...
  • Page 588 Traffic Measurement Attendant Features Table 2-3 Traffic measurement options Code Operation Display “Incoming NW’ Check the number of incoming calls to a specific trunk “SYS-SPD SS” Check the number of times a System Speed Dial number was used “Clear All Inform” Delete usage data Notes: SS = System Speed Dial number (00-89 or 000-199)
  • Page 589: Walking Cos Confirmation

    Walking COS Confirmation (CPC-S and CPC-M) The attendant can check the Walhng Class of Semlce ID code of any extenson. Operation 2. Press CONF The Walling Class of Service ID code appears on the display Issued 3/l /95 DBS 824-l O-700 2-22...
  • Page 590: Chapter 3. Key Telephone Features

    Chapter 3. Key Telephone Features This chapter describes DBS 824 key telephone features DBS 824 key telephones are proprietary digital phones that provide feature access through a combination of feature keys and access codes This chapter covers the following topics...
  • Page 591 One-Touch VM Access 3-65 3-67 Pooled Trunk Access 3-68 Prime Line Preference 3-70 Private Line 3-71 Reminder Call 3-72 Ringing Line Preference 3-73 Saved Number Redial 3-74 Speed Dialing 3-75 Station Lockout 3-81 Trunk- to-Trunk Transfer 3-82 DBS 824-10-700 issued 3/l/95...
  • Page 592: Key Phone

    Key Telephone Features Key Phone As an example of a key phone, Figure 3-l illustrates the DBS 824 key phone model VB-43225 The VB-43225 provides a large display that includes one- touch access to speed dial numbers, telephone features, and help screens...
  • Page 593 “Enter Parameter” appears on the display Enter the time you will return (optiond) See Table 3-2 for examples Press the ON/OFF key The DND/CF LED lights “At Lunch” appears on the display if you selected message code 1 DBS 824-l O-700 Issued 3/l /95...
  • Page 594 Absence Message return times can be input as shown in the following table Table 3 2 Example Return Times for Absence Messages Input Display No input Return Return 9 00 Return 1100 Return 6 15 1035 Return 10 35 DBS 824-l O-700 Issued 3/l/95...
  • Page 595: Auto Redial

    (CPC-S and CPC-M) Description If the Redial key is pressed when the extension is idle or receiving dial tone, the last intercom or outside number is automatically redialed Related Programming FF3 (System) Auto-Redial on Extensions DBS 824-l O-700 issued 3/l /95...
  • Page 596: Auto-repeat Dial

    Operation Pick up the handset The phone issues intercom dial tone Dial the extension number When you hear busy tone, dial “4 ” issued 3/l /95 DBS 824-l O-700...
  • Page 597: Call Coverage Groups

    Call coverage is designed for office workers who almost always want their unanswered calls to be routed to the same secretary or secretaries Up to two extensions can be designated as covering phones (secretary) Issued 3/l /95 DBS 824-l O-700...
  • Page 598 If the Call Forwarding feature or the Absence Message feature is activated for covering phone No 1, covering phone No 2 will “cover” the other extensions in the group Voice intercom calls do not activate call coverage Only tone intercom calls can activate call coverage Issued 3/l /95 DBS 824-l O-700...
  • Page 599: Call Duration Display

    The duration display shows the number of minutes and seconds the call has lasted The display does not begin right away, it begins either 5 16 or 30 seconds after the call begins, depending on how the DBS 824 is programmed Related Programming Call Forwarding...
  • Page 600 The ON/OFF LED lights 2 Dial “72 ” “ENTER FWD CODE” appears on the display Dial the appropriate call forwarding code Call Forward Code Busy/no answer No answer “ENTER FWD EXTV appears on the display 3-11 DBS 824-l O-700 Issued 3/l I95...
  • Page 601 Calls to an extension with DND or Absence Message turned on are treated differently, depending on whether they are trunk or intercom calls Intercom calls receive busy tone, trunk calls are routed to the extension Issued 3/l /95 3-12 DBS 824-l O-700...
  • Page 602 For example, if extension 200 is assigned as the pilot number of a hunt group, hunting will work properly when 200 is dialed However, permanent call forwarding will not work for any extension that is permanently call forwarded to the hunt group pilot number DBS 824-l O-700 3-l 3 Issued 3/l/95...
  • Page 603: Call Hold

    Key Telephone Features Call Hold Call Hold (CPC-S and CPC-M) The DBS 824 provides both Exclusive and System Hold Exclusive Hold Description With Exclusive Hold, only the extension that held the call can retrieve it Exclusive Hold can be used to hold CO calls and intercom calls...
  • Page 604: System Hold

    If you hang up before the other the held outside line will be transferred to that extension extension, (Pressing FLASH releases the extension ) The DBS 824 can provide music-on-hold to callers placed on hold See “Music-On-Hold” (page l-24) for more information System Hold Description...
  • Page 605 HOLD key to place the call on hold and then press a vacant line key Release the held call by pressing HOLD again (System programming determines whether the call will be placed on Exclusive Trunk Hold or System Trunk Hold ) DBS 824-l O-700 Issued 3/l /95 3-16...
  • Page 606: Call Park

    An error tone is issued if you attempt to place more than one intercom call on hold at the same time The DBS 824 can provide Music-on-Hold to callers placed on hold See “Music-On-Hold” (page l-24) for more information Call Park...
  • Page 607 You can store “75” on an FF key and use it as a Call Park key After placing an outside call on hold, press the Call Park key park the call The Call Park LED will light while the call is parked and then go off when the call is released DBS 824-l O-700 Issued...
  • Page 608: Call Pickup

    Call Pickup Key Telephone Features Call Pickup (CPC-S and WC-M) The DBS 824 provides both directed and group call pickup Direct Call Pickup Description A call to any extension can be answered from another extension using the Direct Call Pickup feature The Direct Call pickup feature can be...
  • Page 609: Group Call Pickup

    FF3 (Extension) Extension Class of Service Assignment FF3 (Extension) Page Group (O-7) Extensions FF5 (FF Keys) FF Key Assignments for Extensions Considerations Pickup feature will answer the call to the lowest port number first Issued 3/l /95 DBS 824-i O-700 3-20...
  • Page 610: Call Transfer

    Calling using the Group Call Pickup feature You cannot answer Paging or Callback with this feature Call ‘Transfer (CPC-S and CPC-M) The DBS 824 provides two call transfer methods blind transfer and screened transfer Blind Transfer Description Blind transfer allows the transfer of a call directly to an extension, without...
  • Page 611 Call Forwarding activated, the transfer will recall to your extension after the Transfer Recall Timer expires The other extension’s number and the number of the transferred CO line or extension will appear on your display DBS 824-l O-700 Issued 3/l /95 3-22...
  • Page 612: Screened Transfer

    The third party need only pick up the handset to speak to the outside line To use Screened Transfer when Onhook Transfer is disabled Press the HOLD key to place the outside call on hold 3-23 DBS 824-l O-700 Issued 3/l/95...
  • Page 613 The Attendant can transfer calls while the handset is still in place, even if the system is not set for Onhook Transfer You cannot transfer a call to an extension that has Do Not Disturb or Absence Message activated Issued 3/l /95 DBS 824-l O-700 3-24...
  • Page 614: Call Waiting

    The following messages can be sent using the Call Waiting feature Table 3-4 Call Waiting Text Messages Message Message Code “Visitor Here” Message codes O-4 are not available 3-25 DBS 824-l O-700 Issued 3/l /95...
  • Page 615 Replace the handset. The current call is disconnected ‘Call Wait-XXX” appears on the display Rick up the handset. You are automatically connected to the extension sending the Call Waiting “Talk-EXT XXX” appears on the display issued 3/l /95 DBS 824-l O-700 3-26...
  • Page 616 A call on an outside line can be placed on hold before Call Waiting is answered to avoid terminating the original call An Intercom Call, however, must be terminated before Call Waiting can be answered issued 3/l /95 DBS 824-l O-700 3-27...
  • Page 617: Call Waiting/ohva Text Reply

    The following table shows the default text associated with messages l-5 Message Number Message Definition Take A Message Please Hold Messages l-5 can be changed through system programming Programming FF6 (Names and Messages) Call Waiting/OHVA Text Reply Issued 3/l /95 DBS 824- 1 O-700 3-28...
  • Page 618: Camp-on

    Wait for the extension callback ring To answer the callback ring Pick up the handset when you hear the callback ring “Camp-on Call” appears on the display The system automatically dials the called extension 3-29 DBS 824-l O-700 Issued 3/l/95...
  • Page 619: Co Line Key Trunk Access

    The line LED lights green “CO TALK #XX” (where “xx” is the line) appears on the display Dial the telephone number The dialed number appears on the display Complete the call and replace the handset. 3-30 DBS 824-10-700 Issued 3/l/95...
  • Page 620: Conference Calls

    Conference Calls Key Telephone Features The line LED changes from green to red and then goes off The time and date reappears on the display Related Programming Considerations The duration of a call appears on the display while the call is in progress The SMDR Start Timer can be set to start at 5, 16, or 30 seconds seconds after the last digit of the telephone number is dialed Conference Calls...
  • Page 621 (The line key LED is lit red ) Steps 2 and 3 must be completed within five seconds of each other Pick up the handset. The three parties can now speak to one another Issued 3/l /95 DBS 824-l O-700 3-32...
  • Page 622: Delayed Ringing

    Repeat steps l-4 to add another extension to a three-party Conference Considerations The DBS 824 provides 3 four-party conference circuits Press FLASH or hang up to exit a Conference Call The Call Hold feature cannot be used during a four-party Conference Call...
  • Page 623: Dial '0" For Attendant

    Tone Calling Related Programming FF6 (Names and Messages) Extension Name Considerations If the Attendant‘s name has been stored it appears on the display instead of the extension number 3-34 DBS 824-l O-700 Issued 3/l /95...
  • Page 624: Do-not-disturb (dnd)

    To cancel DND Press the ON/OFF key The phone issues intercom dial tone The ON/OFF LED lights 2 Dial “73 ” The DND/CF LED lights Press the ON/ OFF key The ON/OFF LED goes off DBS 824-l O-700 3-35 Issued 3/l /95...
  • Page 625: Em/24 Console

    Connecting an EM/24 console to your extension adds twenty-four FF keys By assigning extensions to its FF keys, you can use an EM/24 console as a BLF (Busy Lamp Field) Related Programming FF3 (Extension) Terminal Type Issued 3/l /95 DBS 824-l O-700 3-36...
  • Page 626: Flexible Function (ff) Keys

    To assign pre-programmed codes to an FF key Press the ON/OFF key The phone issues intercom dial tone The ON/OFF LED lights Press the PROG key Press the FF key to be programmed “Enter Code” appears on the display 3-37 DBS 824-l O-700 issued 3/l /95...
  • Page 627 Enter the forward type (0- All calls, l- Busy/No Answer, a-Busy, ~-NO Answer) Press the AUTO key Enter the Speed Dial code (System Speed dial 00-89 or 000-199 or Personal Speed dial 90-99 or 900 - 939) Issued 3/l /95 DBS 824-l O-700 3-38...
  • Page 628 Press the FF key to be programmed “Enter Code” appears on the display the HOLD Press “Code Cleared” appears To check a programmed FF key ON/OFF Press the The phone issues intercom dial tone ON/OFF LED lights DBS 824-l O-700 3-39 Issued 3/l /95...
  • Page 629 “9” can used as an outside line group number if it is not used for Paging Call Park Caller ID Log Key DND Activate/Cancel 73 Absence Message Acti- Call Forwarding Alarm Activate/Cancel #4 Station Lockout 74, lockout code (max 4 digits) 3-40 DBS 824-l O-700 Issued 3/l /95...
  • Page 630 If a password is used, it can be from 1 to 3 digits If the password is over 3 digits, it must be assigned to a personal or system speed dial num- ber (00-99,000-199 or 900-939) 3-41 DBS 824-l O-700 Issued 3/l /95...
  • Page 631: Handsfree Answerback

    Considerations Stay within three feet of the microphone The MUTE feature can be selected from the Menu screen on large display phones With other DBS 824 key phones, the MUTE function is assigned to a fixed key 3-42 issued 3/l /95...
  • Page 632: Handsfree Operation

    (CPC-S and CPC-M) Description Handsfree operation is available with all speakerphones This type of operation allows you to use all available DBS 824 features without lifting the handset Operation To initiate handsfree operation, press the ON/OFF key This takes the phone...
  • Page 633 Tone Calling With tone calls, a ringing tone is sent to the called extension System programming determines whether the DBS 824 uses voice or tone calling as a default If voice calling is the default, dialing “1” after the extension number changes the call to a tone call If tone calling is the default, dialing “1”...
  • Page 634 Dial the number of the extension to which the call will be transferred If the system defaultis voice calling, dial “1 ” “Call-EXT XXX” (where “XXX” is the extension) appears on the display 3-45 DBS 824-l O-700 Issued 3/l /95...
  • Page 635: Last Number Redial

    (CPC-S and CPC-M) Description The last outside number dialed may be redialed automatically by pressing the REDIAL key Operation Press an unlit line key The phone issues outside dial tone The line LED lights green 3-46 DBS 824-l O-700 Issued 3/l /95...
  • Page 636: Line Appearances

    A maximum of five Speed Dialing codes can be redialed Line Appearances (CPC-S and CPC-M) The DBS 824 provides up to four types of line appearances The following table summarizes how each type of line appearance is used Table 3-6...
  • Page 637: Dss/blf Appearances

    Press the FF key to be assigned the DSWBLF appearance Dial the extension number HOLD Press Press the ON/OFF To make an intercom call using the DSS/BLF key Press the idle DSS/BLF key issued 3/l /95 3-48 DBS 824-l O-700...
  • Page 638 It will flash red if the CO line is not set to ring If another extension answers the call, the LED on the telephone will steadily light red DBS 824-l O-700 3-49 Issued 3/l /95...
  • Page 639 “Barge-in for Direct Lines” is controlled by the program settings for Busy Override For instance, if an extension with a DL key does not want the DL broken into, that extension must have “Busy Override Receive” turned off Issued 3/l /95 DBS 824-l O-700 3-50...
  • Page 640: Multi-co (mco) Appearances

    An MC0 key can be assigned to any of the pooled trunk groups See “Pooled Trunk Access” on page 3-68 for more information See “ML/MC0 Separation” (page 3-53) for information on assigning both ML and MC0 keys to the same system 3-51 DBS 824-l O-700 Issued 3/l /95...
  • Page 641 There are seven groups of outside lines 9 and 81-86 Press the MC0 key that flashes green to answer an outside call the first one If more than one call comes in from an extension, then the second receives busy tone 3-52 DBS 824-l O-700 Issued 3/l /95...
  • Page 642: Multi-line (ml) Appearances

    When a CO call or an Intercom Call arrives, a search begins for a Multi- tine key not in use The lower numbered FF keys will be searched first When a free Multi-Line key is found, the LED flashes green and the extension rings DBS 824-l O-700 Issued 3/l /95 3-53...
  • Page 643: Ml/mc0 Separation

    The initial setting for all extensions (except first attendant phone) is MC0 The initial setting for the first attendant phone (port 1) is ML Meet-Me Answer (CPC-S and CPC-M) Description You can answer a Paging call from any extension using the Meet-Me Answer feature Issued 3/l /95 DBS 824-l O-700 3-54...
  • Page 644: Message Waiting/callback Request

    Message Waiting/Callback Request (CPC-S and CPC-M) Description If you try to call an extension that is busy or does not answer, you can leave a message requesting a return call DBS 824-l O-700 3-55...
  • Page 645 When your call is answered, the EXT LED lights and the Message Waiting lamp goes off To view the most recent Callback Request Callback Requests are normally viewed in the order received To view the most recent callbacks first Press the ON/OFF key DBS 824-l O-700 Issued 3/l /95 3-56...
  • Page 646 If you call the same extension a second time and the party answers, any Callback Requests you sent earlier will be cancelled 3-57 DBS 824-i O-700 Issued...
  • Page 647: Non-appearing Outside Lines

    (CPC-S and CPC-M) Description Non-appearing outside lines are trunks that are not assigned to a dedicated FF key or to a trunk group key on your extension The DBS 824 allows you to use non-appearing outside lines Operation Answering a Non-Appearing Outside Line Call...
  • Page 648: Offhook Signaling

    For details about handling multiple calls, see “Call Hold” on page 3-14 Related Programming FF3 (Extensions) Offhook Signal FF3 (Extensions) Offhook Signal Volume FF3 (Extensions) Offhook Signal Pattern Considerations The system does not send the offhook signal under the following conditions extension DBS 824-l O-700 3-59 issued 3/l I95...
  • Page 649: Offhook Voice Announce (ohva)

    To answer an OHVA Press the Talk Back key (must be programmed in an FF key) The Talk Back key flashes red To return to the previous call, press the Talk Back key again 3-60 Issued 3/l 195 DBS 824-l O-700...
  • Page 650 Transfer-Recall Timer ) When receiving an OHVA, an extension’s Talk Back key’s LED will flash red When the Talk Back key is pressed to answer an OHVA, the LED will flash green 3-61 Issued 3/l 195 DBS 824-l O-700...
  • Page 651: One-touch Keys

    Enter the number of the outside line group to be stored (See Table 3-7 ) Enter the telephone number to stored Press the HOLD To assign System Speed Dial numbers to One-Touch keys ON/OFF Press the The phone issues intercom dial tone ON/OFF LED lights Issued 3/l /95 DBS 824-l O-700 3-62...
  • Page 652 Enter the Speed Dial number for the telephone number Press the HOLD key Both the access code and the telephone number are programmed on the One-Touch key 10 Press the ON/OFF key The ON/OFF LED goes off 3-63 DBS 824-l O-700 Issued 3/l /95...
  • Page 653 Press the One Touch key to be checked The programmed data appears on the display Press the ON/OFF key The ON/OFF LED goes off The date and time appears on the display Considerations more than once Issued 3/l /95 DBS 824-l O-700 3-64...
  • Page 654: One-touch Vm Access

    A One-Touch key can be programmed to automatically access a CO line before dialing a personal speed dial number Select an outside line group when you program a One-Touch key A free line is selected from that group when you dial out (Group 9 can be programmed to select LCR automatically) The following table shows the available outside line groups and their corresponding code numbers Table 3-7...
  • Page 655 3 digits long, it must be assigned to a personal or system speed dial number (00-99,000-199 or 900-939) Press the HOLD key To use a Voice Mail key When the VM key flashes, the user presses it to connect to the mailbox DBS 824-l O-700 Issued 3/l /95 3-66...
  • Page 656: Onhook Dialing

    In addition, pressing a key containing someone else’s password will result in an “invalid password” message from voice mail (CPC-S and CPC-M) Description Users can dial onhook using the dialpad, one-touch keys, or FF keys 3-67 DBS 824-l O-700 Issued 3/l /95...
  • Page 657: Pooled Trunk Access

    (CPC-S and CPC-M) Description The DBS 824 system supports up to eight outside lines These lines can be divided into seven Pooled Trunk groups If you assign an FF key as an MC0 or ML key, the DBS 824 can automatically select an open line from the...
  • Page 658 Press the ML or MC0 key that flashes red to answer incoming calls If one group is set aside for data lines, this feature can be used when a line is needed for operations such as data transmission via modem DBS 824-l O-700 3-69 Issued 3/l/95...
  • Page 659: Prime Line Preference

    FF2 (Trunks) Pooled Trunk Access for Groups “81-86” FF3 (Extension) Forced Least Cost Routing FF3 (Extension) Prime Line Pickup Considerations To make an Intercom Call, press the FF key programmed as an intercom key and then dial the extension number 3-70 Issued 3/i /95 DBS 824-l O-700...
  • Page 660: Private Line