Diagnostics Tool - Nortel CallPilot User Manual

Nortel callpilot: user guide
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68 Chapter 7 Using CallPilot system utilities
Utility
Accessing the system utilities
All CallPilot utilities are accessible from the CallPilot server in the Start →
Programs → CallPilot → System Utilities menu.

Diagnostics Tool

The Diagnostics Tool allows you to enable or disable CallPilot startup
diagnostics. CallPilot startup diagnostics automatically identify hardware
problems that may exist when the system and its services are started.
When you disable startup diagnostics, you can save time during system
maintenance operations where restarts or call processing services restarts
are required. There are three recommended steps:
To access the Diagnostics Tool
On the Windows desktop, click Start → Programs → CallPilot → System
Utilities → Diagnostic Tool.
Result: The Diagnostics Tool window appears.
To enable startup diagnostics
From the Diagnostics Tool window, select Configuration → Maintenance
Startup Diag → Enable.
To disable startup diagnostics
Nortel recommends that you leave the startup diagnostics turned on. When you
disable CallPilot startup diagnostics, you prevent CallPilot from automatically
identifying hardware problems that may exist when the system and its services
are started (for example, DSP, TimeSwitch, or MediaBus).
On the Diagnostics Tool window, select Configuration → Maintenance
Startup Diag → Disable.
Copyright © 2007, Nortel Networks
.
Use the Diagnostics Tool to turn off CallPilot startup diagnostics.
Perform system maintenance.
Use the Diagnostics Tool to turn on CallPilot startup diagnostics.
Nortel CallPilot
1002rp Server Maintenance and Diagnostics
NN44200-701 01.02 Standard
5.0 4 April 2007
Description
particulars about the CallPilot System, such as
names, keycodes, serial numbers, IP addresses,
and system numbers
ATTENTION
Nortel Networks Confidential

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