Chapter 3
Troubleshooting your CallPilot system
In this chapter
"Startup diagnostics overview" (page 17)
"Basic hardware check" (page 17)
"Power-On Self-Test diagnostics" (page 18)
"Interpreting POST diagnostics" (page 19)
"Interpreting startup diagnostics from SCSI BIOS" (page 20)
"What to do when the server fails to boot into service" (page 21)
Startup diagnostics overview
This section contains procedures for interpreting the startup diagnostics
on the 1002rp server.
Types of startup diagnostics
The following types of startup diagnostics are available on the server:
•
•
•
These diagnostics are available at initial system startup, or after any 1002rp
server reset.
Basic hardware check
This section describes some basic checks that you can do when you start
up the server.
Copyright © 2007, Nortel Networks
.
basic hardware check (for example LEDs)
Power-On Self-Test (POST) diagnostics
SCSI controller diagnostics or RAID controller diagnostics
Nortel CallPilot
1002rp Server Maintenance and Diagnostics
NN44200-701 01.02 Standard
5.0 4 April 2007
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Nortel Networks Confidential