Working With The Multimedia Monitor - Nortel CallPilot User Manual

To view the last diagnostics result
Step
Nortel recommends that you courtesy stop rather than stop a component if
possible. For instructions, see
1
2
3
4
5
6
7
8

Working with the Multimedia Monitor

The Multimedia Monitor shows the status of multimedia channels. The
multimedia channels are the DSP ports that process the calls. They are the
voice, fax, and speech recognition channels.
Copyright © 2007, Nortel Networks
.
Action
Run CallPilot Manager and log in.
In CallPilot Manager, click Maintenance→Maintenance Admin.
Result: The Maintenance screen appears.
Click the plus sign (+) beside the CallPilot server to expand the
component tree.
Continue clicking the plus sign (+) until the component with which
you want to work is visible.
Click the hardware component for which you want to run diagnostics.
Result: The Maintenance screen refreshes to show details about
the component.
Scroll down to the Diagnostics section.
Select the check box for each diagnostic for which you want to
review results.
Click Get Last Result.
Result: The results appear in the Diagnostic Results box with the
following information:
• diagnostic title
•
diagnostic result: pass or fail
• the date and time the test was completed
Nortel CallPilot
1002rp Server Maintenance and Diagnostics
NN44200-701 01.02 Standard
5.0 4 April 2007
Working with the Multimedia Monitor 61
ATTENTION
"Starting and stopping components" (page
—End—
55).
Nortel Networks Confidential