Altigen AltiContact Manager Version 5.0 Administration Manual page 536

Index
speed dial 1-11
station 13-18
speed dialing 1-28
configuration 5-14
split area codes 1-24
SQL 5-22
station speed dialing 13-18
statistics 6-10
IP traffic 4-9
status bar 4-10
Stop Switching Service 4-11
stop/start
AltiWare services 4-11
Summary icon 4-4
Superframe Format (SF) 6-23
switching service 3-2, 3-18
switching, shutting down 3-46
synchronization
email servers 8-5
system
area codes 1-24
business hours 5-10
call restrictions 5-16
callback from IVR 1-12
country relevant 5-23
data management 21-1
distinctive ringing 5-3
email 8-4
extension length 5-5
home area code 5-3
main number 5-4
messaging 8-1
numbering plan 5-4
summary report 22-1
work days 5-12
system administration
features 1-22
system call park 5-4
system callback 1-28
system clock master 6-23
System icon 4-4
System ID 5-2
system key 2-1
system limitations 2-11
System Log icon 4-4
System Management menu 4-3
I-14 AltiContact Manager Administration Manual
system numbering 5-4
system password 3-45
system reports 22-1–22-4
system requirements 2-1
T
T1
caller ID 1-24
channel assignment 6-13
DID 1-24
equipment information 6-12
service parameters 6-12
service request information 6-12
signaling protocol 7-17
types of services 6-13
with Voice 6-12
T1 clock 6-24
T1 service 6-12
T1 signaling
dialing delay 7-18
T1/E1/PRI
features 1-24
T1/PRI
troubleshooting 6-32
T1/PRI features
ANI/DNIS Transport over Tie
Trunks 1-24
hop off calls over Tie Trunks 1-9
TAPI
definition G-10
support 1-5
TCP fragmentation 9-10
TCP/IP 23-1, 23-5
TDM bus mode 5-23
A-law 5-25
u-law 5-25
technical support
escalation procedures B-2
TEI (terminal endpoint
identifier) 6-31
terminal endpoint identifier
(TEI) 6-31
Third party applications 3-3
third party queue management
application 1-24