Table of Contents
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Index
integrating Exchange Server 23-10–
23-27
integration
administration 1-26
Exchange 1-21
VoIP gateway 1-26
intercom
distinctive call waiting 1-8
hands free mode 1-9
intercom call 1-9
Internet 23-4
domain name 23-4
email 23-4
MIME G-6
service provider 23-4
Internet integration
features 1-20
Intranet 9-9
IP address 23-6
IP Cumulative Traffic Statistics
window 22-3
IP dialing table 9-1, 9-32
IP extension 13-9
IP Extension icon 4-4
IP extensions 1-26, 13-1
IP group paging 1-27
IP Phone
display workgroup status 17-3
IP phone
copy from 17-4
IP Phone Service 1-26
IP trunk
access code 9-31
appearance 6-11
configuration 9-31
number code 5-9
IP Trunk Access 5-10
IP trunk current traffic statistics
screen 4-9
IP trunk traffic window 4-9
IP trunk, number plan 5-9
ISDN setting
TEI 6-31
ISP 9-9
Item Name 11-5
IVR
I-8 AltiContact Manager Administration Manual
actions 11-6
beginning prompt 11-6
call priority 1-17, 11-6
features 1-12, 1-17
9-level menu 1-18
dial by name 1-17
direct station transfer 1-18
multiple attendant
support 1-18
name directory 1-18
menu items, nesting 11-5
prompts, phrase
management 11-9
push web URL 11-6
system callback 1-12
IVR configuration 11-1
IVR icon 4-4
IVR Select 11-4
J
Jam Bit 8 6-23
jitter
average 4-10
average statistic 22-4
buffer 1-26
Jitter Buffer 9-9
jitter buffer 7-16
G.711 7-16
G.723 7-16
G.729 7-16
L
liability 3-xiii
limitations 2-11
line park 1-9, 13-32
configuration 18-1
line properties
Quantum 13-10
live call handling 1-10, 13-33
location format 4-7
log entries 4-9
log level 22-3
logging outbound workgroup
calls 13-18, 14-10
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Table of Contents
Troubleshooting
