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Software Installation
ACM Administrator provides the ability to manage the AltiContact
Manager system from a remote client system on the LAN. If there is no
firewall on the LAN where AltiContact Manager resides, ACM
Administrator can be installed and used to manage AltiContact Manager
over the Internet from a remote site as well.
To install ACM Administrator on a non-AltiServ PC for the first time:
1.
Insert the AltiContact Manager CD-ROM into the appropriate drive.
2.
Run SETUP.EXE from the ACM Admin folder.
3.
Follow the instructions on the window.
4.
To open ACM Administrator, refer to "Running ACM Administrator"
on page 3-45.
Running ACM Administrator
To run AltiContact Manager Administrator:
1.
Choose Programs from the Windows NT Start button and click on
ACM Administrator in the AltiContact Manager or ACM Admin
folder.
2.
If you are opening ACM Administrator, enter the server name when
prompted. If you are logging into ACM Administrator at a remote site
to administer AltiContact Manager over the Internet, enter the IP
address (e.g. 100.100.100.100) of the AltiContact Manager system
when prompted for the server name. Multiple AltiContact Manager
systems can be managed at a single location with an ACM
Administrator open for each AltiContact Manager system.
3.
Login by Selecting the Services
Login icon—the left-most icon in the Toolbar. The Login
Password window prompts you to enter the password and
click OK. The system default password is "22222." You should
change the system password as soon as possible to ensure system
security. For more information, refer to "Logging in for the First
Time" on page 4-1.
Once you are logged in, you can configure the AltiContact Manager
system.
Login or clicking the
AltiContact Manager Administration Manual
3-45
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Table of Contents
Troubleshooting
