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3. Go to Properties > Security > Add > name of AltiGen Server
linked up.
In AltiContact Manager, enable the "Exchange Message
Synchronization" check box in the Mailbox Setting of the user in
Extension Configuration. Then, enable the "Synchronize With Exchange
Server" checkbox and add the name of the Exchange server in the
Messaging window of Voice Mail Configuration.
To troubleshoot this integration, you may 1) run an Exchange Server Trace
or 2) login to AltiContact Manager as Domain Administrator. Open
Outlook and right-click to Properties, and look for show profiles.
About AltiReach Configuration
The AltiReach Call Management system allows AltiContact Manager to
provide remote and local desktop call management to users using the
Intranet or Internet via a standard Web browser.
AltiReach is installed and configured automatically when you install
AltiContact Manager. The configuration settings differ depending on the
version of the Microsoft Internet Services Manager you are running and
whether AltiContact Manager is running on Windows NT or Windows
2000.
23-36 AltiContact Manager Administration Manual
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Table of Contents
Troubleshooting
