Unsupported Licenses - Altigen AltiContact Manager Version 5.0 Administration Manual

Licensing
Table 4. Release ACM 5.0 License Summary
License
•
ACM 5.0
•
AltiView
•
AltiConsole
•
AltiAgent Client
Session
•
AltiSupervisor
Client Session
•
AltiWeb
•
Advanced Call
Router
•
•
•
Station User
•
Agent Seat
•
•
Recording Ses-
sion
•
Client Application
SDK Session
•
Trunk Control
APC SDK Ses-
sion

Unsupported Licenses

The following licenses are no longer supported for ACM 5.0:
• Station License
• AltiView Server License
• AltiConsole Server License
• 4.5 Basic SDK License
• 4.5 APC License
• 30 Port G.711 License
3-6 AltiContact Manager Administration Manual
License required for fresh installation or upgrade to ACM 5.0
This license enables a per concurrent connection of AltiView client
This license enables a per concurrent connection AltiConsole client.
This license enables a per concurrent connection of AltiAgent.
This license enables a per concurrent connection of AltiSupervisor.
This license enables the AltiWeb function.
This license enables Advanced Call Router service.
No session license is required.
Only one copy of Advanced Call Router can run at the same time.
This license counts the total number of physical and IP extensions
enabled in the system.
This license counts the number of concurrent, logged in agents to
one or multiple workgroups. When a single agent logs in to one or
more workgroups, one agent seat license is used.
When the system does not have enough agent seat licenses, it will
reject any new workgroup login that requires a new agent seat
license.
This license counts the number of concurrent recording sessions for
agent/extension to record a conversation or trunk recording session
to a centralized folder without additional hardware.
This license enables concurrentconnection to SDK client
application.
This license enables concurrent trunk based SDK application ports
entering APC (Application Programming Control).
Description/Notes