Altigen AltiContact Manager Version 5.0 Administration Manual page 47

• Hands Free (Manual Answer) Mode - by pressing #82, allows an
AltiView user to leave handset off-hook without having to hear the dial
tone. All calls can be answered from an AltiView GUI.
• Hands Free Intercom Mode - by pressing #81 while on their speaker
phone, users can receive internal calls without having to pickup the
handset to answer. Hands Free Manual Answer Mode, #82, allows
another version of this function.
• Hop Off Calls over T1/PRI Tie Trunks - multiple AltiContact
Manager systems at the same or remote locations can be linked
through a T1/PRI network. Also, this feature provides toll savings on
long distance calls by allowing users to dial a remote AltiContact
Manager system via a T1/PRI trunk and then the destination phone
number through PSTN.
• Huntgroup - a group of related phones that can be set up to share
particular lines, so that if the first line is busy, the next line is hunted
until a free line is found.
• Individual and System Call Pick Up - allows users to answer a
ringing telephone from another station.
• Intercom Call - by pressing #93 on any phone connected to an
AltiWare system, users can make an intercom call to an AltiTouch
500, 390 (see note below) or Alti-IP phone. If the phone is in idle state,
the phone speaker will be turned on, and the voice path is connected.
If the IP phone is busy, the call will follow the busy call handling
feature of the IP phone's configuration. This feature can be enabled or
disabled per extension by the administrator.
Note: Alti-IP phones or 390 Analog phones that are configured on a
Triton Analog Extension board can be intercommed.
• IP Extensions - the IP extension feature allows an H.323-compliant
terminal device to connect to AltiContact Manager. With a few
exceptions (described in Chapter 16, Setting Up IP Extensions), IP
extensions have the same functionality as an analog station.
Line Park - allows for a set of 99 lines to be used as a park
NEW
pool, where trunk incoming calls can be parked automatically,
(by routing/call handling treatment in ACM Admin). Park
Lines are organized into groups, with up to 99 groups supported.
Parked calls can be picked up using #51.
AltiContact Manager Administration Manual
Overview
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