Application Extension Configuration; Application Extension Setup - Altigen AltiContact Manager Version 5.0 Administration Manual

Application Extension
Configuration
The application extension is an extension intended for use with IVR or
outbound applications and requires an SDK Trunk Control APC Session
License per concurrent connection.
The application extension can be logged in/out with a password by the
application but only one application can login at a time. A user can login as
an administrator, and will get the administrative privilege of having the
application send any command to the server; the administrator can also
receive trunk event, line event and RTM event details.
An application extension differs from a physical or virtual extension as
follows:
• The following feature codes are not available—#27 Station Log In,
#34 Dial By Name, #35 Station Privilege Override, #37 Remote Call
Forwarding
• The following features are not available—voice mail, Dial by Name,
Call Restriction, ONA, Workgroup membership

Application Extension Setup

You can access Application Extension Configuration by clicking the
App Ext icon or by selecting Application Ext Configuration... from the
Call Center Management menu.
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