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Setting up Extensions
• The Alti-IP 600 Phone can support up to 16 digits in the
• AltiTouch/AltiTouch Plus phones support up to 12
•
Project ID—used for CDR purposes, an extension can be assigned a
project ID number (0 - 99),which is logged into CDR for all calls made
by the agent extension.
•
Transmitted CID—each extension number can be assigned a caller
ID number. When an outgoing call is made by this extension through
PRI or IP trunks, the caller ID number entered in this field will be
displayed as the transmitted caller ID to the receiving caller.
If the Transmitted CID field is not configured, the 10-digit dialing
DID number (if configured) will be sent as the Transmitted CID.
If the 10-digit DID number is not configured either, the trunk number
(if configured) is sent as the Transmitted CID.
If the trunk number is not configured either, the system main number
is sent as the Transmitted CID.
•
E-911 CID—a number entered in this field will be transmitted as the
caller ID for 911 calls made by this extension.
Note: If a number is not entered in the E-911 CID field, the
Transmitted CID is transmitted as the caller ID for 911 calls
made by this extension.
•
Enable Dial-By-Name Service—select this box to allow callers to
search the extension list by employee name for this extension.
Note: The Enable Dial-by-Name Service setting can be applied to
multiple extensions by using Apply To, as described in "Apply
To Button" on page 13-2.
•
Description—Optional descriptive information such as cubicle
number or job title.
•
Enable Intercom—select this box to enable the intercom call feature
for this extension. Pressing #93 allows the user to make an intercom
call to another intercom-enabled extension.
13-6 AltiContact Manager Administration Manual
Caller ID display.
digits in the Caller ID display. If the phone receives a
Caller ID length longer than 12 digits, it will display
"Unknown Number."
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Troubleshooting
