The Main Menu; Quick Access Toolbar - Altigen AltiContact Manager Version 5.0 Administration Manual

The Main Menu

The Main Menu functions are as follows:
• Services
Login and logout, change password, utilities (System Data
Management and Convert Work/Hunt Group), and shutdown the
switching service.
• System Management
Opens configuration windows to work with the system, trunks, out call
routing, voice mail, VoIP, AltiGen IP Phone configuration, line park,
hunt groups and paging group.
• CallCenter Management
Opens configuration windows to work with Call Center, workgroups,
agent extensions, application extensions and IVR.
• Report
System Summary, System Log, and IP Traffic Statistics.
• Diagnostic
Reserved for use by authorized technical personnel.
• View
Show, hide, or set default alignment of the windows, the toolbar, and
the status bar.
• Help
Online help and AltiContact Manager version and license information

Quick Access Toolbar

Figure 2. AltiContact Manager Quick Access Toolbar
The toolbar contains icons representing shortcuts to frequently accessed
functions. From left to right, the toolbar icons are as follows:
Getting Around ACM Administrator
AltiContact Manager Administration Manual 4-3