Approved Peripherals - Nortel Call Center Server Installation And Maintenance Manual

Symposium call center server

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Approved peripherals

The following peripherals are necessary to allow the server to work properly:

Keyboard, monitor, and mouse

The server does not support headless operation; therefore, a keyboard, monitor,

and mouse must be connected to the server.

Floppy drive

One floppy drive is required in the server. You need the floppy drive for some

software installation and related procedures.

CD-ROM drive

One CD-ROM drive is a minimum standard requirement for the server. You need

this drive for software installation and configuration procedures.

If you plan to back up the database to tape rather than to a remote directory, one

tape drive is required for the server. You need this drive to save and store the

database backup.

SCSI hard drives in primary and secondary hot-pluggable drive bays are

recommended for redundancy. A Redundant Array of Independent Disks

(RAID) arrangement combines two or more drives for fault tolerance and

performance.

For standalone installations, a dial-up modem must be connected to the server

through a serial port at the rear of the chassis. You can also use a USB modem

that is connected to the USB interface. For coresident installations, do not install

a modem, and do not enable remote access service.

Note: Instead of using a dial-up modem, you can use Virtual Private Network

tunneling instead. See the Nortel Networks Symposium Call Center Server

Planning and Engineering Guide for information on configuring a VPN.

Installation and Maintenance Guide for Windows 2003

Preparing the server for your installation