Section A: Preinstallation - Nortel Call Center Server Installation And Maintenance Manual

July 2007

Section A: Preinstallation

In this section
Step 1. Read the relevant documentation for performing a new installation 132
Step 2. Record and check for required installation information
Step 3. Install and configure Windows Server 2003
Step 4. Make sure the computer name and DNS host name match
Step 5. Configure the operating system for remote access (standalone)
Step 6. Install pcAnywhere version 11.0.1
Step 7. Copy the latest Service Update to the server
Installation and Maintenance Guide for Windows 2003
Installing the server software
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