Step 5. Connect The Modem - Nortel Call Center Server Installation And Maintenance Manual

Preparing the server for your installation

Step 5. Connect the modem

Introduction
An external modem connected to a serial port on the server provides
connectivity for technical support personnel. Use this procedure to connect the
modem. The modem must have a minimum capability of 33.6 kbits/sec and be
compatible with the US Robotics Sportster 33.6 modem. You can also connect a
USB modem to the USB port on the server. See Appendix E, "Using a USB
iButton dongle," on page 1307.
To connect the modem
1 Ensure that the AC cord of the modem is not plugged in.
2 Connect the large 25-pin male connector to the back of the modem.
Tighten the connector screws.
3 Connect the 9-pin female connector to COM1 at the rear of the server.
Tighten the connector screws.
4 Check that the modem switches are set as follows:
Note: The following table shows switch settings for the US Robotics
Sportster 33.6 modem. Use these settings as a guide to the features
required if you are installing a different type of modem.
122
Standard 7.02
Symposium Call Center Server