Step 10. Add Local Windows Account To The New Server - Nortel Call Center Server Installation And Maintenance Manual

July 2007
Step 10. Add local Windows account to the
new server
Introduction
On your new Symposium Call Center Server, you must create a local Windows
user account that is identical to the one you created on the network computer
containing the database backup. You then add the account to the policy "Log on
as a service." During the server software installation, if the user name and
password matches with the network computer, the system will restore the
database on your new Release 5.0 server.
Note: If the user name on the network computer is NGenSys, you do not have to
set up the user account on the Release 5.0 server. The Release 5.0 Symposium
Call Center Server installation automatically creates the NGenSys user account.
To set up the local Windows user account on the new server
1 Log on to the new server in Symposium Call Center Server as
Administrator.
From the Start menu, choose Programs ➝ Administrative Tools ➝
2
Computer Management.
Result: The Computer Management window appears.
In the left panel, navigate to Local Users and Groups ➝ Users.
3
Installation and Maintenance Guide for Windows 2003
Upgrading from Release 4.0 to 5.0 on a new server
449