Reinstalling The Database Software - Nortel Call Center Server Installation And Maintenance Manual

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Reinstalling the database software

You can perform a database software reinstallation only on a server that has

already been installed properly. For example, if you have a working server that

suddenly has problems in the database software, you can try to uninstall and

then reinstall the database software.

Note: You cannot downgrade features (that is, remove features or reduce the

number of purchased agents) with this procedure.

For more information on reinstalling the database software, see the following

section in Chapter 20, "Restoring data."

"Recovery (reinstallation) of Sybase ASE 12.5 and database software" on

Installation and Maintenance Guide for Windows 2003

Uninstalling and reinstalling server software