Overview Of Viewing Events - Nortel Call Center Server Installation And Maintenance Manual

Working with alarms and events

Overview of viewing events

Introduction
You can use two tools to view events that occur on your Symposium Call Center
Server:
the Event Browser on the client (supplied with Symposium Call Center
Server)
the Event Viewer on the server (supplied with the Windows operating
system)
This chapter provides guidelines for viewing events with the Windows Event
Viewer on the server, and describes recommended sizes for the event logs. It also
explains how to configure the Windows Simple Network Management Protocol
(SNMP) on the server.
For details about viewing events through the Event Browser on the client, see the
Administrator's Guide.
Events
Events are log entries that record activities on Symposium Call Center Server,
such as
sending or receiving messages
opening or closing applications
errors
Some events are for information purposes only, while others can indicate
problems. Events are categorized by severity.
Event severity
Events are assigned a default severity of Information, Minor, Major, or Critical.
The Alarm Monitor does not report Information-level events.
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Standard 7.02
Symposium Call Center Server