Step 3. Install The Latest Service Update And Required Peps - Nortel Call Center Server Installation And Maintenance Manual

Upgrading from Release 4.2 to 5.0 on the same server
Step 3. Install the latest Service Update and
required PEPs
ATTENTION
Ensure that the latest Service Update and any necessary PEPs are applied to the
original server.
ATTENTION
Use the following procedure to identify which Service Update pack and PEPs
are installed on the original server.
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If you are installing a Network Control Center (NCC)
server, Nortel recommends that you write down the IP
addresses of all the sites in the network before proceeding
with the remaining upgrade steps. After you finish the
upgrade process on the NCC, this list of IP addresses will
enable you to re-add the network sites more efficiently. On
the original NCC, open the Nbconfig utility and use the Site
table tab to view and note the list of IP addresses.
The original server requires a specific PEP or SU for the
upgrade to be successful.
When upgrading from Release 4.2, ensure that Service
Update (NS040206SU11S) or later is installed on the
original server.
The (NS040206SU11S) or later Service Update pack contains
a preinstallation fix that makes minor changes to your system.
Apply the Service Update before creating your Platform
Recovery Disk and database backup.
Standard 7.02
Symposium Call Center Server