Step 11. Copy The Latest Service Update And Platform Recovery Disk - Nortel Call Center Server Installation And Maintenance Manual

July 2007
Step 11. Copy the latest Service Update and
Platform Recovery Disk
Introduction
Before installing the Release 5.0 Symposium Call Center Server software, you
must do the following:
Copy the latest Service Update to drive D on your server.
Copy the Platform Recovery Disk from the Release 4.0 Symposium Call
Center Server to drive D:\OldPrd of the reconfigured server.
ATTENTION
A Service Update is included on the Supplementary CD shipped with your
software. However, check for a more recent Service Update pack on the
Enterprise Solutions PEP Library web site at http://www.nortelnetworks.com/
espl.
To copy the latest Service Update pack and Platform Recovery Disk to
the server
1 Insert the Supplementary CD into the CD-ROM drive.
Note: If you are installing from a remote CD or a network shared drive, map
the CD to a drive letter on the server.
Installation and Maintenance Guide for Windows 2003
Upgrading from Release 4.0 to 5.0 on a new server
Do not install the Service Update pack! The installation
program installs it automatically at the appropriate time during
the installation of the server software.
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