Nortel Call Center Server Installation And Maintenance Manual page 256

Upgrading from Release 4.0 to 5.0 on the same server
3 From a client PC, log on to the original server as a Symposium Call Center
Server administrator.
4 Schedule a database backup on the original platform.
For instructions on scheduling backups, refer to Nortel Networks
Symposium Call Center Server Software Installation and Maintenance
Guide for Release 4.2
5 Once the database backup is complete on the original server, remove the
backup tape and save it for the restore of the original server's database on
the new server.
6 Check whether any events were recorded in the event log on the client PC
from which you scheduled the backup. If there are any errors, check the
database backup log files on the original server. These files are located at
the following paths: C:\Winnt\System32\backup.log and
D:\Sybase\ASE-12_0\install\backup.log.
Backing up the database to a remote directory
ATTENTION
Note: Use this remote backup utility only for the purpose of backing up your
database prior to an upgrade to Release 5.0. Do not use it for regular database
backups on your Release 4.0 server because you will be unable to restore the
database backup from the remote directory to your Release 4.0 server.
Notes:
To help calculate the speed of database backups before an upgrade (to tape
or a remote directory), it is a good idea to perform a trial run of the backup
at least several days before the upgrade. Keep in mind that the time required
to do a database backup can vary between the trial run and the actual
backup day due to several factors. For a listing of the variables that can
affect the speed of your backup and restore, see "Variables affecting backup
and restore speed" on page 1000.
256
Before backing up your database to a remote directory,
check your remote folder configuration by following the
guidelines listed in the section "Testing the remote
directory backup and restore configuration" on page 1030.
Standard 7.02
Symposium Call Center Server