Overview - Nortel Call Center Server Installation And Maintenance Manual

Symposium call center server

Hide thumbs Also See for Call Center Server:

Table of Contents

Upgrading from Release 4.2 to 5.0 on a new server

Overview

This chapter shows you how to upgrade from Symposium Call Center Server

Release 4.2 to 5.0 on a new server. This involves moving your setup

configuration, call center configuration, database, and call statistics to a Release

5.0 installation (standalone or coresident).

Note: Follow the procedures in this chapter if you are upgrading a Release 4.2

Network Control Center server, or if you are upgrading Release 4.2 servers in a

networking environment.

Standard 7.02

Symposium Call Center Server