Step 16. Add Ngen Names To Pcanywhere (Standalone) - Nortel Call Center Server Installation And Maintenance Manual

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July 2007
Step 16. Add NGen names to pcAnywhere
(standalone)
Introduction
ATTENTION
To add NGenDist and NGenDesign to pcAnywhere 11.0.1
1
Log on to Windows as Administrator.
From the Windows Start menu, choose Programs ➝ Symantec
2
pcAnywhere.
3
On the pcAnwhere manager (left side), select the Hosts option.
Result: The Hosts option on the pcAnywhere manager pane is highlighted.
Click the File menu, and then choose New ➝ Item ➝ Advanced.
4
Note: Do not use the Wizard option.
Result: The Host Properties: New Host window appears.
Installation and Maintenance Guide for Windows 2003
Upgrading from Release 4.0 to 5.0 on a new server
If you are installing a coresident server, skip this step and
proceed to "Step 17. Prepare the new server for full service"
on page 492. For remote support options for a coresident
server, see "Remote access support and coresidency," on
page 37 for details.
If your server computer is on a workgroup, complete this step.
If you intend on adding your server to a domain, see "Step 18.
Add server to domain (optional)" on page 494 for information
on configuring the NGen user groups for remote access in a
domain environment.
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