How To Use This Guide And Where To Start - Nortel Call Center Server Installation And Maintenance Manual

Getting started

How to use this guide and where to start

Introduction
This guide covers topics such as installing all components of Symposium Call
Center Server, upgrading or migrating the server software, backing up and
restoring data, and maintaining the server.
This guide includes a detailed table of contents and an index to help you find
specific information or procedures related to server installation and
maintenance. The "Getting starting" section focuses only on the most common
tasks. If the task you want to perform is not listed here, use the table of contents
or index to find the information you need.
Where to start in this guide
The following table provides some pointers on where to start for common
procedures:
If you want to do this
Find out the server
requirements for Release 5.0 of
Symposium Call Center Server
Perform a new installation of
Symposium Call Center Server
Upgrade from Release 4.0 to
5.0 on the same server
Upgrade from Release 4.0 to
5.0 to a different server
Upgrade from Release 4.2 to
5.0 on same server
Upgrade from Release 4.2 to
5.0 to a different server
22
Start here
Chapter 3, "Standalone server requirements," on page
88, or "Coresident server requirements" on page 94.
Chapter 4, "Preparing the server for your installation."
Chapter 7, "Upgrading from Release 4.0 to 5.0 on the
same server."
Chapter 8, "Upgrading from Release 4.0 to 5.0 on a new
server."
Chapter 9, "Upgrading from Release 4.2 to 5.0 on the
same server."
Chapter 10, "Upgrading from Release 4.2 to 5.0 on a
new server."
Standard 7.02
Symposium Call Center Server