Sign In
Upload
Manuals
Brands
Nortel Manuals
Server
HMS400
Nortel HMS400 Manuals
Manuals and User Guides for Nortel HMS400. We have
3
Nortel HMS400 manuals available for free PDF download: Maintenance Manual, Installation And Configuration Manual, Quick Reference Card
Nortel HMS400 Maintenance Manual (158 pages)
Hospitality Messaging Server
Brand:
Nortel
| Category:
Server
| Size: 4.36 MB
Table of Contents
Nortel Communication Server
1
Revision History
3
Table of Contents
5
Chapter 1: About this Guide
9
General Introduction
11
Introduction
11
Definition
11
Maintenance Overview
11
Who Should Read this Guide
11
Chapter Overview
12
Chapter 2: Session Trace on HMS 400 Software
15
Voice Engine (Atlas) Session Trace
17
Visual Layout
17
Menu Icon
17
Sessions Traces
18
Database Transactions Trace Via Dbengine
18
Voice Server Tab
19
PMSI Tab
20
Medusa Server Connection and Communication Trace
20
Minibar Transactions Trace Via Minibarsender
22
PMS Transactions Trace Via PMSI Module
22
System Logs
26
Chapter 3: Backup and Restore
29
Backup and Restore of HMS 400 Software
31
Backup Function
31
Restoring the System
35
Backup and Restore Logs
37
Restoring the System from Image Disk
37
Restoring User Data and System Configuration
38
Chapter 4: Channel Expansion
41
Installing the Dialogic Card
43
Configuring Dialogic Card
46
Checking the Channels
51
Testing the Channels
52
Channel Integrity Test
52
Call Transfer Test
53
Chapter 5: Configuring Remote Access
59
Overview
61
Installing and Configuring USB Modem
61
Configuring Pcanywhere
61
To Specify Remote PC Callers
61
Changing Pcanywhere Caller Account Password
68
Chapter 6: Installing Enhancement Packages
71
About Peps
73
Connecting the Server to Customer LAN
73
To Connect the Server to the Customer LAN
73
How to Acquire New Peps
74
Readme Files
75
Installing PEP Packages
75
To Install a PEP Package from a PEP CD
75
To Install a PEP after Downloading from the ESPL Site
76
To Uninstall a PEP
78
Displaying Installed Peps
78
Installing the Intelligent PEP
81
Chapter 7: Troubleshooting HMS 400 Hardware
83
Overview
85
Introduction
85
LED Locations
85
Network LED States
86
Hard Drive LED States
86
Power/Sleep LED States
86
System Status LED
87
Tape Drive LED States
87
CD-ROM Drive LED States
88
Interpreting Rear Panel Leds
89
Introduction
89
Blue LED
89
Interpreting Beep Codes
89
Types of Beep Codes
89
BIOS Recovery Beep Codes
89
Bootblock Error Beep Codes
89
Bootblock Error 3-Beep Codes
90
SCSI Controller Diagnostics
91
BIOS Initialization
91
Introduction
91
When the HMS 400 Server Does Not Boot and There Are no Audible Beeps
91
When the HMS 400 Server Does Not Boot and the System Board LED Is Red
91
When the HMS 400 Server Does Not Boot and Makes Audible Beeps
92
System Event Log
92
To Display the System Event Log
92
To View the Contents of the System Event Log File
94
Chapter 8: Replacing Basic Chassis Components
95
Preparing the Server for Hardware Maintenance
97
Denan Regulatory Compliance (for Japan Only)
98
To Disconnect the Power and Peripheral Device Cables
98
To Remove the Chassis Feet
100
Removing the Side Cover
100
To Remove the Side Cover
100
Removing and Replacing the Upper Fan Holder Foam
101
Installing the Fan Holder Foam
102
Replacing the Side Cover
103
Replacing System Fans
103
Replaceable Fan Locations
104
Replacing Front System Fan
105
Replacing Rear System Fan
107
Replacing the Processor Fan
108
Chapter 9: Replacing Media Drives
111
Replacing a Hard Drive
113
Hard Drive Description
113
SCSI Drive Cabling
113
Hard Drive Configuration
113
Filler Panels and EMI Shields
114
Hard Drive Installation Overview
115
To Remove a Hard Drive from the Server
115
To Install a New Hard Drive in the Drive Carrier
116
To Install the Hard Drive
116
Installing/Replacing a Tape Drive
117
Introduction
117
Filler Panels and EMI Shields
118
Tape Drive Configuration
118
Tape Drive Installation Overview
119
To Remove the Tape Drive
119
To Install a New or Replacement Tape Drive
120
Replacing the CD-ROM Drive
121
Introduction
121
CD-ROM Drive Installation Overview
121
To Remove the CD-ROM Drive
121
To Install a Replacement CD-ROM Drive
122
Replacing the Floppy Disk Drive
122
Introduction
122
To Remove the Floppy Disk Drive
123
To Install a Replacement Floppy Disk Drive
124
Chapter 10: Working with Dimms and the CPU
127
Replacing or Adding Baseboard Dimms
129
Introduction
129
DIMM Sizes and Compatibility
129
DIMM Removal and Installation Diagram
129
To Remove Baseboard Dimms
130
To Install Baseboard Dimms
130
Replacing the CPU
131
Introduction
131
CPU Replacement Package Contents
131
To Remove the Faulty CPU
131
To Install a New CPU
134
Chapter 11: Working with System BIOS
139
Overview
141
BIOS Release
141
To Determine the BIOS Release
141
BIOS Settings
141
Main
141
Advanced
142
Security
143
Server
143
Boot
143
Updating and Configuring the BIOS
144
BIOS Update Availability
144
To Update the BIOS
144
To Configure the BIOS
144
Recovering from Corrupted CMOS and BIOS
145
To Recover from a Corrupted CMOS
145
To Recover from a Corrupted BIOS
145
Jumper Locations and Settings
146
Appendix A: Log File Examples
147
Atlas Log Files
149
Dbengine Log Files
151
Advertisement
Nortel HMS400 Installation And Configuration Manual (126 pages)
Hospitality Messaging Server
Brand:
Nortel
| Category:
Server
| Size: 2.32 MB
Table of Contents
Nortel Communication Server
1
Revision History
3
Table of Contents
5
Chapter 1: About this Guide
9
General Introduction
11
Introduction
11
Definition
11
Installation Overview
11
Who Should Read this Guide
11
Chapter Overview
11
Chapter 2: Pre-Site Preparation
13
Site Inspection Checklist
15
Site Preparation
15
Pre-Installation Checklist
16
Compatibility Matrix
17
Supported PBX Host Integration
17
Supported Property Management System Host Integration
18
Supported PBX Channel DSE Hardware Integration
18
PMSI Serial Data Interface
18
DSE Integration Requirements on Succession ISM Software
19
Hospitality Integration Requirements on Succession Feature Software
19
DSE Integration Physical Media Path
19
Configuration Example Diagram
19
CS 1000 NTP References
20
PMSI Host Cabling Connections
21
HMS 400 PMSI Connections
22
HMS 400 PMSI Cabling Specifications
22
HMS 400 to Property Management System
22
HMS 400 to CS1000/M Meridian 1 Serial Data Interface
23
Dialogic Board to PBX Cabling
25
Chapter 3: PBX Configuration
27
PBX Programming
29
Activate CPND
29
Program PMSI Port
30
Other Required Settings
31
2616 Digital Set Programming
33
Steps in Programming a Circular Hunt Group for the Digital Lines
35
Chapter 4: HMS 400 Hardware Installation
39
Server Description
40
Server Dimension
40
Front Panel Features
41
Rear Panel Diagram
42
Environmental Specifications
44
Slot Assignments
44
Introduction
44
Slot Definition and Numbering
45
IRQ Mapping Table
45
Supported Peripheral Devices
46
Pre-Installation Requirements
46
Installation Overview
46
April
46
Installation Checklist
46
Conventions for Warnings
48
Unpacking the HMS 400 Server
49
Removing the Side Cover
49
Inspecting the Server Interior
51
Replacing the Side Cover
51
Installing the Chassis Feet
52
Installing the Server
53
To Install the Server
53
Preparing the Modem
53
Required Equipment
54
Connecting Peripherals to the Server
54
Connecting the Server to Power
55
Denan Regulatory Compliance (Japan Only)
56
Chapter 5: Multi-Server Configuration
59
Overview of Multi-Server Setup
61
Determining Master and Slave Servers
61
Security Device Conventions
61
Auto-File Synchronization
62
Synchronization Via Voice Configuration Module
62
Synchronization Via AA Module
62
Synchronization Via TUI Prompt Recording
63
Synchronization Via Minibar Item Prompt Recording
63
Synchronization Via Prompt Maintenance in Room Status GUI
63
Synchronization for Welcome Prompt
63
Synchronization from Slave Servers
64
Master Server Configuration
64
Slave Server Configuration
64
Network Setup
64
Lost Network Connection
64
IP Address/Computer Name Setup
65
Connection to PBX and PMS
65
Reverting to Single Server Configuration
65
Chapter 6: Configuring HMS 400
67
Starting the Configuration Wizard
69
Entering Key Code
69
Configuring Entry Point
70
Channels Engineering Assumptions
73
Line Configuration
73
Configuring Operator Extension
75
Assigning Password
76
Create New Password
77
Change Access Level for Existing Password
78
Delete a Password
78
Multi-Server Setup
78
Sharing the HM Directory on the Master Server
80
Mapping Network Drive on Slave Server
81
Configuring ODBC Connection on Slave Server
81
Admin Mailbox Class of Service Setup
83
Configuring Global Voicemail Settings
83
Configuring Hotel Voicemail Settings
85
Auto Attendant Time of Day and Holiday Setup
86
April
86
Configuring Auto-Wakeup System
88
Configuring Log Printer
90
Configuring PMSI
91
Package Upgrade
93
Auto Login
95
Configuring Room and Extension
95
Generating Admin Extensions
96
Generating Guest Rooms and Extensions
98
Chapter 7: Starting up and Shutting down the HMS
101
Starting up HMS 400 Server
103
Manually Launching the HMS 400
103
Shutting down or Restarting HMS 400 Server
104
System Shutdown/Startup Sequence
105
Shutdown
105
Startup
105
Chapter 8: Alternate PMSI Settings
107
Introduction
109
Alternate PMSI Settings
109
Appendix A: Regulatory Information
111
General Information
113
Grounding
113
Notice for International Installations
114
European Compliance Information
114
Denan Regulatory Compliance (Japan Only)
114
Electromagnetic Compatibility
115
Radio and TV Interference
116
Information for the United States
116
Appendix B: Entry Point Examples
117
Introduction
119
Entry Point Examples
119
Appendix C: Package Options
121
The Concept
123
The Delivery Mechanism
123
Nortel HMS400 Quick Reference Card (2 pages)
Nortel HMS400 Server: Reference Guide
Brand:
Nortel
| Category:
Server
| Size: 0.19 MB
Advertisement
Advertisement
Related Products
Nortel Host Tools
Nortel HomeOffice II
Nortel Hospitality Messaging Server 400
Nortel 1000 Con?guration guide
Nortel 1000E
Nortel 1000S
Nortel 1002rp
Nortel 201i
Nortel 2100
Nortel 297-2183-912
Nortel Categories
IP Phone
Telephone
Switch
Software
Server
More Nortel Manuals
Login
Sign In
OR
Sign in with Facebook
Sign in with Google
Upload manual
Upload from disk
Upload from URL