Nortel Call Center Server Installation And Maintenance Manual page 139

July 2007
Step
Record server and client
software installation
information (continued).
Installation and Maintenance Guide for Windows 2003
Details
Site name __________________________________
This name can consist of up to 15 characters,
except the \ (backslash) character. In a multi-site
network, the site name for each server must be
unique. The application uses this name to identify
the server in reports.
Note: For Communication Server 1000 (M1)
switches with the Network Skill-based Routing
feature, the NCC site name is automatically
propagated to servers.
(Networking option only) IP address of RSM server
__________________________________________
New password for NGenDesign account
(This is a user account for Nortel support.) For
security reasons, do not record the password here.
New password for NGenDist account
(This is a user account for distributors to provide
support.) For security reasons, do not record the
password here.
Modem phone number for the server (for dial-up
connections from the client PC)
_________________________________________
Installing the server software
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