Configuring Snmp On The Server - Nortel Call Center Server Installation And Maintenance Manual

July 2007

Configuring SNMP on the server

Introduction
Windows provides a Simple Network Management Protocol (SNMP) agent,
which runs as a service on Symposium Call Center Server. You can use this
service to forward events to a Network Management System (NMS) on your
network. To do so, you must do the following tasks:
Configure the Windows SNMP service on the server (see "To configure the
Windows SNMP service to forward traps to an NMS" on page 989).
Select the types of events to be forwarded to the NMS (see "To select the
types of events to be forwarded" on page 991).
Configure the NMS (see "Configuring the NMS" on page 992).
Overriding event filtering for individual events
When you configure the server, you choose the types of events to be forwarded
to the NMS. For example, you may choose only to forward Unknown and
Critical events. However, you may also be interested in tracking a Minor event,
such as 41553. If you configure the server to forward all Minor events, a
significant amount of traffic is generated on your CLAN. To avoid this, but still
track event 41553, you can use the Event Preferences feature. This feature
allows you to temporarily assign event 41553 a priority of Critical. After you do
so, the event is automatically forwarded to the NMS.
For detailed instructions, see the Administrator's Guide.
To configure the Windows SNMP service to forward traps to an NMS
1 Log on to the server as NGenSys.
From the Windows Start menu, choose Programs ➝ Administrative Tools
2
➝ Services.
Result: The Services window appears.
3 From the list of Services, select the SNMP Service.
Installation and Maintenance Guide for Windows 2003
Working with alarms and events
989