Step 7. Create A Platform Recovery Disk From The Original Server - Nortel Call Center Server Installation And Maintenance Manual

Upgrading from Release 4.0 to 5.0 on the same server
Step 7. Create a Platform Recovery Disk from
the original server
Introduction
Create a Platform Recovery Disk to gather certain required information from
your original server, such as its setup record and database configuration. The
Platform Recovery Disk contains the file MigInfo.txt, which includes important
details about how the original server was configured.
Even if you have an existing Platform Recovery Disk available, make sure you
create a new one if you installed new PEPs and SUs on the Release 4.0 server.
To create a Platform Recovery Disk for Release 4.0
1 Log on to the original server as NGenSys.
From the Windows Start menu, choose Programs → Symposium Call
2
Center Server → Migration.
Result: The Platform Migration Utility window appears.
3 Select the Export database information option. The Dump system
information to floppy disk option is automatically selected. Click Continue.
Result: The system prompts you to insert a floppy disk.
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Standard 7.02
Symposium Call Center Server