Step 1. Read The Relevant Documentation For Performing An Upgrade - Nortel Call Center Server Installation And Maintenance Manual

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Step 1. Read the relevant documentation for

performing an upgrade

Perform the following tasks:

Read the section "Upgrading overview" on page 230.

Check for any Installation Addenda or updated customer documentation on

the Nortel web site (www.nortelnetworks.com), or the Partner Information

Center web site. The addenda and documentation may contain important

information regarding your upgrade.

Installation and Maintenance Guide for Windows 2003

Upgrading from Release 4.2 to 5.0 on the same server

Troubleshooting