Operating System And Pcanywhere - Nortel Call Center Server Installation And Maintenance Manual

Preparing the server for your installation

Operating system and pcAnywhere

Introduction
Symposium Call Center Server Release 5.0 requires the Microsoft Windows
Server 2003 (Enterprise or Standard) operating system.
ATTENTION
Operating system service pack
Install the latest Windows Server 2003 service pack that has been validated with
Symposium Call Center Server. You can obtain this information from the
Symposium Service Packs and Security Hotfixes Compatibility List (available on
the Partner Information Center web site).
pcAnywhere
Nortel requires that pcAnywhere 11.0.1 be installed on the server to provide
Symposium Call Center Server support through a dial-in modem.
98
Other versions of the Windows Server 2003 operating
system software, such as Windows Server 2003
Datacenter Server and Windows Server 2003 Web
Edition, are not supported.
Standard 7.02
Symposium Call Center Server