Installing Patches On The Client - Nortel Call Center Server Installation And Maintenance Manual

Installing/uninstalling patches

Installing patches on the client

Introduction
This section shows you how to install patches (Service Update or PEP) on the
Symposium Call Center Release 4.0 client.
To install a patch on the client (SU or PEP)
1 Before installing a patch, ensure that you have closed all applications.
2 If you are installing a patch from a CD-ROM, insert the Supplementary CD
into the CD-ROM drive.
3 Locate the patch directory on the CD, or the directory into which you
downloaded the patch from the Web.
4 Check the readme file in the patch directory for any special instructions or
dependencies before installing the patch.
5 Double-click the <SU ID>.msi or <PEP ID> file associated with the patch.
Result: The following window appears:
964
Standard 7.02
Symposium Call Center Server