Uninstalling The Database And Server Software - Nortel Call Center Server Installation And Maintenance Manual

Uninstalling and reinstalling server software

Uninstalling the database and server software

Introduction
You can uninstall the Symposium Call Center Server software and database if
you want to use your server for another purpose, or if you need to reinstall your
server as part of a recovery procedure.
Options and procedures for uninstalling the database and server
software
Use the following table to determine the types of uninstallation procedures that
are available, what they do, and which procedures in this section you must
follow to accomplish your goals.
For information on how uninstallation procedures relate to various recovery
scenarios, see "Overview" on page 1054.
Type of
uninstallation
Complete
uninstallation
906
What it does
Removes all Symposium
Call Center Server, Sybase,
and database files and
folders
Procedures to follow
Complete the following procedures in
this order:
1. Uninstall any Service Updates and
Service Update Supplements. Follow
the procedure in "To uninstall
Service Updates and Service Update
Supplements" on page 908.
2. Uninstall the server software.
Follow the procedure in "Performing
a complete uninstallation" on page
909.
Symposium Call Center Server
Standard 7.02