Step 5. Configure The Operating System For Remote Access (Standalone) - Nortel Call Center Server Installation And Maintenance Manual

July 2007
Step 5. Configure the operating system for
remote access (standalone)
Introduction
ATTENTION
To enable support personnel to connect to the server remotely, you must
configure remote access on the server. This section shows you how to configure
the operating system for a workgroup only. If you are adding your server to a
domain after installing Symposium Call Center Server, follow the steps in "Step
14. Add server to domain (optional)," on page 217 on configuring remote access
in a domain environment.
If you have installed a USB modem for remote access, see Appendix D,
"Connecting to a USB modem," on page 1303.
Installation and Maintenance Guide for Windows 2003
If you are installing a coresident server, skip this step and
proceed to "Step 6. Install pcAnywhere version 11.0.1," on
page 166. For remote support options for a coresident
server, see "Remote access support and coresidency," on
page 37 for details.
Installing the server software
159