Step 4. Install The Latest Service Update And Required Peps - Nortel Call Center Server Installation And Maintenance Manual

Upgrading from Release 4.2 to 5.0 on a new server
Step 4. Install the latest Service Update and
required PEPs
Introduction
Ensure that the latest Service Update and any required PEPs are applied to the
original server. These include enhancements that are required for performing an
upgrade.
ATTENTION
Use the following procedure to identify which Service Update pack and PEPs
are installed on the original server:
644
The original server requires a specific PEP or SU for the
upgrade to be successful.
When upgrading from Release 4.2, ensure that Service
Update NS040206SU11S or later is installed on the
original server.
The NS040206SU11S or later Service Update pack contains a
preinstallation fix that makes minor changes to your system.
Apply the Service Update before creating your Platform
Recovery Disk and database backup.
Standard 7.02
Symposium Call Center Server