Customer Support; Service; Repairs; Before You Call - Siemens NXAIR Operating Instructions Manual

9

Customer support

9.1

Service

If the NXAIR switchgear should not function as described, the Installation and Operating Instructions provide
information for the avoidance and elimination of faults. For further support, contact the Siemens after-sales
service.
9.2

Repairs

Repairs are carried out by fully trained Siemens technicians, who arrive equipped with original spare parts for
the switchgear.
9.3

Before you call

To help us deal with your query more quickly, make sure that the following information is at hand:
This information is available on the rating plate on the inside of the high-voltage door and of the door to the
low-voltage compartment:
9.4

Service contact

110-0134.9 / 14
•
Switchgear type
•
Serial no.
•
Year of manufacture
•
Functional unit no.
Fig. 47: Rating plate
The Energy Customer Support Center is available:
24 hours a day, 365 days a year.
Telephone: +49 180 5247000
Fax: +49 180 5247001
Mail to: support.energy@siemens.com
NXAIR / ≤ 40 kA
Customer support
(1)
(2)
(3)
(4)
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