Pickup Groups - Avaya IP Office Basic Edition Manual

13.5 Pickup Groups

When a call rings at an extension in a pickup group, a user at any other extension in the system can answer that call by
dialing the pickup group code or using a
The system supports up to four Pickup Groups, using group numbers 661 to 664.
·
You can assign each extension to any or all of the pickup groups.
·
To pickup calls without a
664 for the group from which to pickup the call.
·
When there are multiple calls ringing the members of a pickup group, the longest ringing call is picked up.
1408/1416/9504/9508 Phone
1. At either of the first two extensions on the system, press Admin.
·
To do the above during a call, you may need to press the
option. If you access phone administration during a call, only the
buttons still affect the connected call.
2. Use the up or down
Select.
3. Use the up or down
4. Use the up or down
5. At the Group: prompt enter the number of the group you want to adjust.
6. At the Extension: prompt enter the extension number whose group membership you want to change.
7. Enter 1 or 2. The default is 2 (Not Assigned), ie. the extension is not a member of the group.
·
Alternatively use the
default setting.
8. Use the up or down
·
Exit programming by pressing
M7324/M7324N/M7310/M7310N/T7316/T7316E Phone
1. At either of the first two extensions on the system, press
·
If the system has a
2. The phone displays System Admin.
3. Dial #501. The phone displays Pickup Group.
4. At the Group: prompt, enter a group number.
5. At the Extension: prompt, enter the number of the extension to be programmed.
6. Enter 1 or 2. The default is 2 (Not Assigned), ie. the extension is not a member of the group.
·
Alternatively use the Next Data or Previous Data buttons to change the setting or press Remove to return
to the default setting.
7. Do one of the following:
·
To assign or unassign another extension, press Next Item or Prev Item until the extension number appears
on the display. Then repeat Step 6.
·
To exit phone based administration at any time, press the Release button. To select a different process use the
Next Procedure or Previous Procedure buttons or dial another feature code.
Phone Based Administration
IP Office Basic Edition
Pickup Group
275
Pickup Group button, press and intercom or call appearance button and dial 661 to
275
arrow buttons to scroll the display to System Administration. When highlighted, press
arrow buttons to scroll the display to Groups. When highlighted, press Select.
arrow buttons to scroll the display to Pickup Group. When highlighted, press Select.
left or right arrow icons to toggle through the settings or Default to return to the
arrow buttons to select another extension to adjust if required.
PHONE. Alternatively use the Back button to move to another menu.
system password set, it is requested. Enter the password.
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button.
PHONE button to display the Admin soft key
SPEAKER,
Feature **config (ie. Feature **266344).
- Issue 6a (Thursday, February 22, 2018)
Groups: Night Service Button
MUTE and HEADSET
Page 191