Call Coverage Rings - Avaya IP Office Basic Edition Manual

14.2 Call Coverage Rings

Use this feature to define the number of times intercom, transferred and outside calls on lines assigned ownership ring at
an extension before they are sent to the covering extension. You can program the number of call coverage rings on an
individual extension basis.
·
If an extension has call coverage and voicemail coverage active, covered calls ring at the covering extension for
the specified number of call coverage rings:
·
If the covering extension does not answer, the call is routed to the voice mailbox of the extension that
activated Call Coverage after the specified number of
·
If the covering extension has Do Not Disturb active, the call is routed immediately to the voice mailbox of the
extension that activated Call Coverage.
·
An extension user can switch call coverage on or off using a
set the coverage extension.
·
One ring is approximately 5 seconds.
1408/1416/9504/9508 Phone
1. At either of the first two extensions on the system, press Admin.
·
To do the above during a call, you may need to press the
option. If you access phone administration during a call, only the
buttons still affect the connected call.
2. Use the up or down
Select.
3. Use the up or down
4. Use the up or down
Select.
5. At the Extension: prompt enter the extension you want to edit.
6. The current setting is displayed.
7. Enter the number of rings required, between 1 and 9. The default is 2 (10 seconds).
·
Alternatively use the
default setting.
8. Use the up or down
·
Exit programming by pressing
M7324/M7324N/M7310/M7310N/T7316/T7316E Phone
1. At either of the first two extensions on the system, press
·
If the system has a
2. The phone displays System Admin.
3. Dial #320. The phone displays Call Coverage Rings.
4. Enter the number of the extension to be programmed.
5. Enter the number of rings required, between 1 and 9. The default is 2 (10 seconds).
·
Alternatively use the Next Data or Previous Data buttons to change the setting or press Remove to return
to the default setting.
6. Press the Next Item or Previous Item button for the next or previous extension respectively.
·
To exit phone based administration at any time, press the Release button. To select a different process use the
Next Procedure or Previous Procedure buttons or dial another feature code.
Phone Based Administration
IP Office Basic Edition
arrow buttons to scroll the display to System Administration. When highlighted, press
arrow buttons to scroll the display to Extensions. When highlighted, press Select.
arrow buttons to scroll the display to Call Coverage Rings. When highlighted, press
left or right arrow icons to toggle through the settings or Default to return to the
arrow buttons to select another extension to adjust if required.
PHONE. Alternatively use the Back button to move to another menu.
system password set, it is requested. Enter the password.
114
Comments on this document? infodev@avaya.com
Ring Settings: Abbreviated Ringing
VMS Cover Rings .
175
Call Coverage button. The button is also used to
236
PHONE button to display the Admin soft key
SPEAKER,
Feature **config (ie. Feature **266344).
- Issue 6a (Thursday, February 22, 2018)
MUTE and HEADSET
Page 199